Hotel Zagakukan

2.5 star property

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Superior Twin Room | 1 bedroom, in-room safe, desk, free WiFi
Superior Twin Room | 1 bedroom, in-room safe, desk, free WiFi
Deluxe Twin Room with Roof Top Open Air Bath | Bathroom | Combined shower/bathtub, spring water bathtub, free toiletries
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
642-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Tenzan Onsen
    ‪2 min drive‬
  • Hakone Open Air Museum
    ‪10 min drive‬
  • Hakone Kowakien Yunessun
    ‪11 min drive‬

Room options

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room with Roof Top Open Air Bath

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Twin Room with Roof Top Open Air Bath

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Zagakukan

Hotel in Hakone with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk.
Hotel Zagakukan offers 10 accommodations with a safe and complimentary bottles of water. 49-inch LCD televisions come with premium cable channels, first-run films and Netflix.

Bathrooms include a combined bath/shower unit, spring water baths, bathrobes and slippers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries.

During your stay at Hotel Zagakukan, you're just a quick walk from Shogenji Temple.
  • Free WiFi
  • Amenities include a lift
  • 12 minutes by car from Hakone Kowakien Yunessun and 9 minutes from Fuji-Hakone-Izu National Park
Hotel Zagakukan offers its guests a lift. The front desk is open around the clock.

This Hakone hotel is smoke free.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 300 metres

Conveniences

  • 24-hour front desk

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel ZAGAKUKAN Hotel
Hotel ZAGAKUKAN Hakone
Hotel ZAGAKUKAN Hotel Hakone

Hotel Zagakukan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 70 reviews
Rating 8 - Good. 8 out of 70 reviews
Rating 6 - Okay. 1 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience at this hotel- we only stayed one night but wished we stayed longer! We booked the room that has a rooftop hot tub and it was absolutely perfect l. Beds were comfortable, room had tatami mat, and the hot tub was very private, also always full of fresh hot water! We look forward to returning one day!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous accommodation in a beautiful area of Hakone, easy access to Hakone-Yumoto station for the bus and train services, and absolutely lovely staff. Room came with a private onsen bath and excellent amenities, highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the hotel was great! The private onsen was heaven!
Stayed 1 night in Jan 2025

10/10 Excellent

Nareg

Stayed 2 nights in Dec 2024

10/10 Excellent

Yun

Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 2 nights in Nov 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is not within the property so you have to park your car in the parking lot which is 6-7 minutes walking distance from the property. Our room did not have a view from the window but it was nice. We would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxury property close to the main shopping street and station. You do not have to book a room with private onsen there are several day use onsen in the area where you can book a private room. I would recommend this hotel for your stay in Hakone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.
Stayed 2 nights in Sep 2024

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room which was clean and spacious with great amenities, however there was a slight damp smell. The rooftop onset was amazing albeit rather hot so we had to keep adding cold water the entire time we were in it and only used it once for that reason. The property would be improved with an option for breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Nigel

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

2/10 Terrible

Casey

Stayed 2 nights in Jun 2024

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Simply incredible cannot say how great this place was. Perfect hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Jyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the private onsen connected to the hotel room. It really made for a romantic experience
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly helpful and property was clean. Worth the price in my opinion.
Stayed 1 night in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024