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Merveille Hakone Gora

3.5 star property

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Photo gallery for Merveille Hakone Gora

Lounge
Restaurant
Exterior
Double Room with Private Open Air Bath | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1300-70 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪4 min walk‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room

  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Double Room with Private Open Air Bath

Double Room with Private Open Air Bath | In-room safe, blackout curtains, free WiFi, bed sheets

Double Room with Private Open Air Bath

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room with Private Open Air Bath

Twin Room with Private Open Air Bath | In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room with Private Open Air Bath

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room with Private Open Air Bath

Deluxe Room with Private Open Air Bath | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room with Private Open Air Bath

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds
  • Free Wi-Fi

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Merveille Hakone Gora

Along with a full-service spa, this smoke-free ryokan has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Merveille Hakone Gora offers 55 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

During your stay at Merveille Hakone Gora, you're just a quick walk from Hakone Gora Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Japanese breakfast served daily for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes hot springs
  • Steps from Hakone Gora Park and 13 minutes on foot from Hakone Open Air Museum
As a guest of Merveille Hakone Gora, you'll find a full-service spa and hot springs. WiFi is free in public spaces. Merveille Hakone Gora also features a vending machine, shopping on site, and a front desk safe. Free self parking is available.

This 3.5-star Hakone ryokan is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily) (for a fee)

Full-service spa

  • Hot/mineral springs
  • In-room massages
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Lift

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Children ages 3-11 booked in rate plans that include meals receive children's menu meals. Children ages 0-2 booked in rate plans that include meals receive infant meals.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children
  • Late check-out fee: JPY 3300 (subject to availability)
  • Cleaning/housekeeping/linen fee: JPY 4400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Public bath hours are 5:30-10:30 AM and 3 PM-1 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Merveille Hakone Gora Ryokan
Merveille Hakone Gora Hakone
Merveille Hakone Gora Ryokan Hakone

Merveille Hakone Gora Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 97 reviews
Rating 8 - Good. 41 out of 97 reviews
Rating 6 - Okay. 8 out of 97 reviews
Rating 4 - Poor. 2 out of 97 reviews
Rating 2 - Terrible. 5 out of 97 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jagbir

Easy check in and check out. Very helpful staff to hold our luggage at the counter before check in and after checkout.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ashma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but I wish they had a double bed in the deluxe room for that price.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having a private mineral hot water bathtub on my outside deck- there was a screen to ensure privacy but still a view of the trees and forest. It was very soothing-and very enjoyable. We travelled to Hakone from Tokyo on the Romance train (not really romantic so not sure where the name comes from but is a nice train) and took advantage of the luggage delivery system once in Hakone station to allow us to just start or sight seeing day. Hakone is a beautiful area- wish I had stayed for more than one night. The restaurants here shut down EARLY- like 8 pm so plan accordingly and if possible, make a reservation.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolig og hyggelig onsen hotel i smukke omgivelser.

Dejligt sted i smukke omgivelser. Sødt og hjælpsomt personale. Dejlig japanske aften meny (voksen venligt). Skøn Onsen !
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

温泉、食事共に良かったです。

子供が小さいので、露天風呂付きのお部屋に宿泊しました。部屋もお風呂も綺麗で、露天風呂はロールカーテンなどで外部からの視線をカットできました。 食事がとても美味しかったです。様々なお魚の料理をいただくことができて、とても満足です。飲み物はアルコールとソフトドリンクが飲み放題でした。アルコールはビールやワインなど複数ありました。 スタッフが外国の方が多く、少し説明が聞き取りにくい部分もありましたが、親切丁寧に対応いただけて、接客には問題ないと思います。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Murielle

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel traditionnel au calme non loin de la gare de Gora. Certaines chambres ont des onsens privés. Petit-déjeuner japonais. Personnel très sympathique.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

RIKUTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のとろろがとても美味しかったです！
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

かい

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、施設が綺麗でした。あと、朝夜のご飯がめっちゃおいしかったです。夜ご飯は、お店の方がご飯の量を確認してくれたので、残さずに美味しく食べることができました。ありがとうございました。
Stayed 1 night in Feb 2022
Verified

8/10 Good

SHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に過ごせました

洋室に宿泊しました。 室内は広くて快適に過ごせました。 Wi-Fiもありましたが電波が弱く途切れがちでした。 ロビーのコーヒーや大浴場のビネガードリンクなど無料で提供しているのも良かったです。
Stayed 1 night in Feb 2022
Verified

8/10 Good

HIDEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

温泉街では価格で考えるとベスト

温泉もジャグジーもサウナもあり、鍵も二つで良かったです。 加湿器も水が初めから入っていて、おもてなしバッチリ。 チェックインで少し待たされましたが、中からサッと出てきてくれる人がいたりして、悪い気持ちはなかったです。 登録会員はしなくても良いかなぁって思いました。
Stayed 1 night in Jan 2022
Verified

8/10 Good

Haruka

Liked: Staff & service, amenities
温泉がとても良く気持ちよかったです！
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was very good Its quite near to gora station and is convenient, even in non peak time. Onsen was awsome.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
強羅駅から一息では難しいかもしれませんが、その程度の登り。足腰悪い方はこの辺りは坂があるので一寸大変。滞在は快適、大浴場に露天風呂が無いのが不満といえば、そうかもしれません。 朝食付きで連泊しましたが、内容も変わり満足でした。ウェルカム(？)ミネラルウォーターが、２Lのでかいボトルで有難かったですね。
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

kou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ありがとうございました

誕生日記念旅行でした。チェックインよりずっと早く到着しましたが、誕生日ケーキを預かってくれ、駐車場も使わせてもらいました。 レストランのロボットは案内の仕方がよくわからなかったけど可愛かったですね。 料理もひとつひとつが美味しかったです。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事がよかったです

お風呂は思っていたよりも小さめでしたが気持ちよく使用できました。お食事もとってもおいしく、サービスもプロフェッショナルで、とてもリラックスした滞在をすることができました。
Stayed 1 night in Dec 2021
Verified

6/10 Okay

enomoto

Liked: Cleanliness, property conditions & facilities, room comfort
快適に過ごしています お料理も美味しくて部屋もいいです。
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service

食事が素晴らしかったが、少し残念な点も。。

登山電車の公園上駅から直進してすぐでした。 近くにコンビニもあるようです。 今回夕食と朝食込みで宿泊。食事はいずれもかなりこだわっているようでとっても素晴らしかったです。特に朝食は種類が多く、とっても満足でした。今回コロナ禍のせいか部屋食だったのですが、運んでいただいた従業員の方が何度も部屋を出入りされるたびにドアを大きな音で絞めていくのが気になりました。 お部屋は清潔感があり、落ち着いた空間。 残念だったのは、大浴場に露天風呂がなかったこと。翌朝男女が入れ替わっていて逆側のほうにはジャグジーが露天でしたが、両方とも露天でないのが非常に残念でした。 脱衣所も暗く、洗面台でドライヤーをかけると大量の埃が舞っていました。
夕食
朝食
Stayed 1 night in Nov 2021
Verified

8/10 Good

Satoko

Liked: Property conditions & facilities, room comfort

定員６名の和室を独り占め

強羅駅からの距離は大したことないものの、国道からホテルへ向かう坂道の傾斜がキツかった～ 近いのに駅からの送迎バスがあることに納得。 １度チェックインしたら二度とあの坂を上りたくない！ため食事のために駅方面へ行く気が起きず、近くのデイリーヤマザキで食料＆お酒を調達。今回は和室をチョイスしたので、まずは温泉につかってから布団を敷いて部屋でゆっくり地ビールで晩酌開始。 翌朝は６時から温泉へ。朝日を浴びながらのジャクジーはとっても気持ち良かった。７時半からはオプションの和朝食を。鯖の塩焼きは脂がのっていて炊きたての白いご飯がとても進み、お代わりしてしまった。 ８時半過ぎにチェックアウトし、開館時間に合わせ徒歩で彫刻の森美術館へ。今度は坂道は下りだし国道は平坦なので、登山電車の線路沿いにのんびり歩いて15分程度で到着。 今回はランチに富士屋ホテルでフレンチを頂いてしまったので夕食はコンビニ飯であっさり済ませたけど、次回は彫刻の森美術館へ向かう途中にある強羅花壇で和食を頂きたいものだ。
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
強羅公園から近くよかった
Stayed 1 night in Sep 2021
Verified

8/10 Good

katsuhisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

滞在の快適度

滞在中は快適に過ごせました。 再度利用したいと思います。
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

SUGANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是非また

すごく丁寧な対応で、楽しく会話しながら手続きとかもしてくださってありがとうございました。ただ予約時名字を入力し間違えたのか、ホテルに着いたときにカンノと呼ばれたのが謎でした笑　それ以外は素晴らしかったです。お部屋も綺麗で広くてのんびり過ごせました。
朝食と外の風景
朝ごはん
霧がすごい
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパのよいホテルです

良い点 ・お部屋が清潔で広かった ・フロントの対応がとてもよかった ・価格が安かった 悪い点 ・ホテル下の駐車場が狭かった ・水風呂がぬるかった ・ベランダがやや汚れていた
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

女性に優しいという意味がわかった

基本的に女性へ優しい宿泊先だということがわかりました。 部屋に着いて、電気ケトルに水を入れるのもひと作業ですが、何時に入れたという紙とともに水がたっぷり入っていたことが、最近あまりないことだったのでなんとなく嬉しかった。 よかった点は部屋が広いということ、 大浴場へ行くための中の見えない手持ちカゴが置いてありこれで行けばいいのだなとわかったこと、加湿器がある、美顔スチーマーのナノケアーがある、部屋がかわいい、などやはり女性へ気遣いがあるように感じました。 浴衣とスリッパで館内移動可です。何度も温泉に入りに行くのには良いと思いました。 ただ泊まった部屋にもよると思いますが、WiFiが微弱でなかなか繋がらないことがあったので、改善できたらいいなと思います。
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパがいい。

強羅駅～ホテル間に無料送迎サービスがあって、便利。ホテルの売店は小さいが、ホテルの前にコンビニがある。 コスパごいいので、また利用したい。
Stayed 1 night in Dec 2020
Verified

8/10 Good

KINZO

Liked: Cleanliness, staff & service, room comfort

送迎について

アーリーチエックイン送迎あり　14：30 レイトチエックアウト　12：00 のサービスをしていただきました。
Stayed 1 night in Sep 2020