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Garner Hotel Hamburg Nord by IHG

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Meeting facility
Interior
Reception
1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds
Daily buffet breakfast for a fee

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Housekeeping

Explore the area

View in a map
Steilshooper Allee 53, Hamburg, 22309
  • Place, Stadtpark
    ‪7 min drive‬
  • Place, Cemetery Ohlsdorf
    ‪7 min drive‬
  • Place, City Nord
    ‪8 min drive‬
  • Airport, Hamburg (HAM)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Family Room)

Premium Room, 1 Queen Bed with Sofa bed (Family Room) | 1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Premium Room, 1 Queen Bed with Sofa bed (Family Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Room, 1 Queen Bed (Cosy)

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed (Cosy)

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Room, 1 Single Bed (Cosy)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Free Wi-Fi
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About this property

Garner Hotel Hamburg Nord by IHG

A restaurant, self parking and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a communal living room, multilingual staff assistance and a vending machine are on-site.
Garner Hotel Hamburg Nord by IHG offers 40 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they enjoy the helpful staff at Garner Hotel Hamburg Nord by IHG. During your stay, you'll be within walking distance of City Nord. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a communal living room
  • 12 minutes by car from Hagenbeck Zoo and 12 minutes from Hamburg Messe and Congress
  • Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and a communal living room are also featured at Garner Hotel Hamburg Nord by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
Garner Hotel Hamburg Nord by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 5 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 17 per person
  • A restaurant

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 per person
  • Self-parking fee: EUR 5 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel City Nord
Novum Hotel City Nord
Garner Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel
Garner Hamburg Nord an IHG Hotel
Garner Hotel Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel Hamburg

Garner Hotel Hamburg Nord by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 96 reviews
Rating 8 - Good. 30 out of 96 reviews
Rating 6 - Okay. 17 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 6 out of 96 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ariona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff, the rooms were top clean and very comfy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness
Can’t comment much, only slept 5 hours in the hotel, very short stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nekewon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay in this place again, but have a bigger room. The staffs were very respectful and understanding. Place price was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay near airport

We had a very pleasant stay. The hotel was clean and comfortable. The front desk was very friendly and helpful by taking delivery of our late luggage and arranging transportation to the airport.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good breakfast but not included.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice clean room. Nice area and charging options available right next to hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mansoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Jens

Liked: Cleanliness
Disliked: Staff & service
The staff is rude and absolutely not willing to assist in fixing their mistake ( double billing of room)
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, property conditions & facilities
I never write reviews for hotels because they are all generally good, but this hotel is AWFUL. The lobby is alright, but once you go up to the other floors where you’re staying, the smell of cigarettes and weed is overwhelming. There was NO ventilation in toy without a window, so there was a portable fan that was left on. My room smelled like weed and mold. I left Garner Hotel the day I checked in to stay at another hotel nearby because the shower drain wasn’t working and the room was in a terrible condition. The manager was delusional enough to tell me the shower drain is working. NOBODY should stay here!! AVOID this hotel! Book this hotel if you’re a chain smoker and want to smell cigarettes and weed during your entire stay.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ok
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mykyta

Liked: Cleanliness, amenities, property conditions & facilities
Generally Good, but I wish few things could be better. Personnel was friendly. Room was clean and smelled fine. Room was actually small, (if you open your luggage at the floor, you won't be able to move through the room unless you take it away). Bed was not a proper "bed for two", that was a two single mattresses moved together so it had a gap in the very middle, not the best sleeping experience. Breakfast was 15euro per person, that's a little too expensive for what they serve in my opinion, but I still enjoyed it. I got charged for 3 euro few minutes after we checked out and left, no Idea why/what for.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Tammy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very clean but super small, just barely enough room to move around in. It was super hot and there is no AC. Parking was sparse.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Raikhan

Liked: Staff & service, amenities, property conditions & facilities
Greau
Stayed 1 night in Mar 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a cheaper hotel less than 5 miles from Hamburg airport this is your place. I paid about €40 less than other nearby hotels. For one person I had a ver small room but it had everything except a fridge. I had to have the Front Desk keep my insulin in their office fridge. Not a big deal. There is no dining anywhere close but except a Burger King and a McDonalds. Staff were helpful and spoke English. The taxi cost around €21.00 to the Hamburg airport at 6am. Don’t expect much from this place but it is clean, safe and a good stop for 1 night if you need to be close to the airport for a very early flight.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience at this hotel

The rooms were so small my wife and I couldn't walk around the luggage towards the bathroom. No microwave, no fridge, thw room was not cleaned daily. the managers were not accomodating to requests as simple as warming a sandwich. Too much noise during the night from workers outside the building. All in all too expensive for the accommodations, service and location. Do not recommend it at all.
Stayed 8 nights in May 2025
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Værelset var lomme men sengen var god og der var meget rent, morgen maden var god og reeeaturanten var hyggelig
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oguzhan

Liked: Cleanliness, amenities, property conditions & facilities
sauberes zimmer und bad weiter so
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities
Zimmer war groß und in einem sehr guten modernen Zustand. Es gab aber keinen Kleiderschrank oder Nachttische mit Schubladen, also aus dem Koffer leben. Das Bad ist sehr klein und es sind nicht ausreichend Halter für die Handtücher.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Thomas Schultz

Liked: Staff & service
Disliked: Cleanliness
Ok værelse
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Steffen

Liked: Cleanliness, staff & service, amenities
Generelt fint
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monica

Todo excelente 👌 me encantó
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Excelente me encantó
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Erhard

Liked: Cleanliness
Disliked: Amenities
Sauber aber so klein, dass ich mich wunderte dass man sowas vermietet!!!!
Stayed 3 nights in Jan 2026