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Aparthotel

Fraser Suites Hanoi

4.5 star property

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Photo gallery for Fraser Suites Hanoi

Outdoor pool
Interior
View from room
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Fireplace
  • Dryer
  • Kitchen
  • Washer
  • Room service

Explore the area

View in a map
51 Xuan Dieu Street, Tay Ho Ward, Hanoi
  • West Lake
    ‪5 min walk‬
  • Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for 1 Bedroom Deluxe (Tower A)

1 bedroom, in-room safe, individually decorated, individually furnished

1 Bedroom Deluxe (Tower A)

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Executive Twin (Tower B)

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Studio Executive Twin (Tower B)

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Studio

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Deluxe (Tower A)

1 bedroom, in-room safe, individually decorated, individually furnished

3 Bedroom Deluxe (Tower A)

  • 122 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Studio Executive King (Tower B)

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Studio Executive King (Tower B)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Deluxe (Tower A)

1 bedroom, in-room safe, individually decorated, individually furnished

2 Bedroom Deluxe (Tower A)

  • 103 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 2 Bedrooms

55-inch Smart TV with satellite channels, TV, fireplace

Executive Room, 2 Bedrooms

  • 98 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Executive (Tower B)

1 Bedroom Executive (Tower B) | 1 bedroom, in-room safe, individually decorated, individually furnished

1 Bedroom Executive (Tower B)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Fraser Suites Hanoi

Luxury aparthotel with free local area shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this aparthotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a steam room, coffee/tea in a common area and a microwave in a common area. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as a pillow menu and bathrobes.
Fraser Suites Hanoi offers 280 accommodations with fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Fraser Suites Hanoi, you're just a quick walk from West Lake. Free WiFi in public areas, free self-parking and a free area shuttle are available. This luxury aparthotel has 280 apartments over 25 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a fireplace
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a playground
  • Just a 3-minute walk from West Lake and 5 minutes by car from Hoan Kiem Lake
  • Free local-area shuttle service
Fraser Suites Hanoi offers its guests a kids' pool, an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, barbecue grills, and a vending machine are also featured at the luxury Fraser Suites Hanoi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hanoi aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Truffle Restaurant – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle
  • Car hire
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Playground

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 397,000 per person
  • A restaurant
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: VND 1,300,000 per night

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift (150 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a historical district
  • In the city centre
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 25 floors
  • 280 units
  • Banquet hall
  • Beaux Arts architecture
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fraser Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 397000 per person
  • Airport shuttle fee: VND 1240000 per vehicle
  • Rollaway bed fee: VND 1300000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Fraser Suites Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 225 reviews
Rating 8 - Good. 58 out of 225 reviews
Rating 6 - Okay. 7 out of 225 reviews
Rating 4 - Poor. 7 out of 225 reviews
Rating 2 - Terrible. 5 out of 225 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David G

Liked: Cleanliness, room comfort
Really nice hotel located in tay ho, west lake. Apartment was roomy self contained ands handy to the lake and cafes, restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

WAN CHEW

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are well maintained and there are dining options nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and professional staff, very happy to help and made us feel very welcomed
Stayed 1 night in Apr 2025

10/10 Excellent

Yi Wen Cavan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Chen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a serviced apartment, so the rooms come with a washing machine and kitchen facilities, making your trip even more convenient. Additionally, the doormen are very friendly and always help guide Grab drivers to the correct entrance for pick-ups and drop-offs. The restaurant is another highlight, offering freshly prepared Vietnamese dishes every day, such as chicken and beef pho. Downstairs, the Annam Gourmet supermarket has a wide selection of international foods, which made my mom especially happy—she went shopping there every day! Overall, this place is the perfect choice for family trips, and it provides a smooth experience for first-time visitors without overwhelming them with cultural differences.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and positioned on the West Lake. Excellent Japanese restaurant and a good rooftop bar/pool
Stayed 7 nights in Mar 2025

10/10 Excellent

martha ellen, skokie

Liked: Cleanliness, amenities, property conditions & facilities
We stayed forr 1 night. Excellence place , everything you need in one place. Very accessible. Wis h could have stayed longer.

10/10 Excellent

KEITH

Liked: Cleanliness, property conditions & facilities
excellent hotel with a great staff. Walking distance from many great dining and shopping areas.
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, room comfort

Nice and comfortable stay, very clean, and new.

Stayed 2 nights in Dec 2024

10/10 Excellent

Zack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with friendly staff. Room was clean, quiet, and had laundry.
Stayed 1 night in Dec 2024

10/10 Excellent

my

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was impeccable.
Stayed 1 night in Dec 2024

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing property. The rooms are very luxurious, and the staff is amazing. I definitely would stay here again if I’m in town. 10 out of 10. And I never say that.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, room comfort

Perfect stay…

Exceptional. Will definitely go back. We stayed in a 3 bedroom unit and everything was perfect for us.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, room comfort

Clean, comfortable and fantastic service

Check in was smooth, property is clean and very comfortable. Small shopping mall next door for simple groceries and food. Need to take grab to most places, grab is easy and not expensive. Front desk was helpful, particularly Eva who went the extra mile to ensure our trip was enjoyable giving suggestions and also helping to organise with tour
Stayed 1 night in Dec 2024

10/10 Excellent

Helge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

longtimeagoago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, room comfort
Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Shih Yung

Business traveller
Disliked: Room comfort

Terrible service ..

they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Stayed 1 night in Jul 2024

10/10 Excellent

Brock

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to property in West Lake.
Stayed 3 nights in Jul 2024