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Nishiyama Onsen Keiunkan

4.0 star property

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Property grounds
Japanese SUKIYA Style Room for 4 People | In-room safe, free WiFi
Hot springs
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Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

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Yujimashirasawa 83, Namikima, Hayakawa, Yamanashi, 409-2702

Room options

View all photos for Japanese SUKIYA Style Room for 4 People

Japanese SUKIYA Style Room for 4 People | In-room safe, free WiFi

Japanese SUKIYA Style Room for 4 People

10.0 out of 10
Exceptional
(14 reviews)
  • Sleeps 6
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room for 4 People with Extra Space

Japanese Style Room for 4 People with Extra Space | In-room safe, free WiFi

Japanese Style Room for 4 People with Extra Space

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room for 4 People

Japanese Style Room for 4 People | In-room safe, free WiFi

Japanese Style Room for 4 People

9.6 out of 10
Exceptional
(18 reviews)
  • River view
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons
  • Free Wi-Fi

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About this property

Nishiyama Onsen Keiunkan

This ryokan features 2 restaurants, free newspapers and a front desk safe. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include free train station drop-off.
Nishiyama Onsen Keiunkan offers 35 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen). There are 6 hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Nishiyama Onsen Keiunkan. During your stay, you'll be close to Mt. Kushigata. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • On-site recreation includes hot springs
  • 14.4 miles (23.2 km) from Mt. Kushigata and 20.3 miles (32.6 km) from Fujikawa Craft Park
  • Free train station pick-up and train station drop-off shuttle service
There are 2 restaurants on site. WiFi is free in public spaces. Nishiyama Onsen Keiunkan offers its guests hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Nishiyama Onsen Keiunkan also features a terrace, complimentary newspapers in the lobby, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hayakawa ryokan.

Nishiyama Onsen Keiunkan has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 1:30 PM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • Kaiseki meal

Things to do

  • 6 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Japanese garden
  • Terrace

Spa

  • 6 hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal.

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Nishiyama Onsen Keiunkan offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Nishiyama Onsen Keiunkan.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Nishiyama Onsen Keiunkan Ryokan

Nishiyama Onsen Keiunkan Hayakawa

Nishiyama Onsen Keiunkan Ryokan Hayakawa

Nishiyama Onsen Keiunkan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 163 out of 189 reviews
Rating 8 - Good. 16 out of 189 reviews
Rating 6 - Okay. 8 out of 189 reviews
Rating 4 - Poor. 2 out of 189 reviews
Rating 2 - Terrible. 0 out of 189 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Danielle Hannah Rodriguez

Stayed 1 night in Nov 2025

10/10 Excellent

Zabrina

Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, completely fulfilling
Stayed 2 nights in Oct 2025

10/10 Excellent

Caleb

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel que fui en mi vida y eso que fui a muchos, cuarto súper espacioso, muchas piletas de aguas termales para relajar y vistas increíbles desde el cuarto y el complejo en el medio de la montaña
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an authentic and unique Japan experience! We came two years ago and this time brought our Japanese-based son and daughter with us to stay for two wonderful days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Stayed 2 nights in Oct 2025

10/10 Excellent

casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the most serene and peaceful experience of my life. I can’t overstate how accommodating the staff is. Our room was upgraded and we had a corner suite of 3 large rooms overlooking the mountains and the river. I was astonished how luxurious the rooms and food are. Each night we had an 8 course meal, each morning a huge breakfast. Honestly, it was too much food - that’s the only complaint I have! I felt terrible wasting even a bite of the exquisite, carefully prepared gourmet food. I will be back to recharge and unwind in the hot springs. This was the highlight of our first 2 week vacation in Japan. I can’t get over how heavenly the property is. And it’s immaculately maintained. Such careful attention from the staff. What a gem. I feel so lucky to have experienced this magical place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sekuini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality. Food was incredible, and the onsens were awesome.
Stayed 2 nights in Sep 2025

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks a lot for your kindness and hospitality.
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were very nice, spa clean, family friendly.Variety of food. Menu changes every day.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property! Might as well be out of a movie or painting. The staff was incredibly hospitable and an impressive number spoke English. We had no trouble reserving a beautiful private onsen for our desired time. Dinner and breakfast are expansive and potentially adventurous for those not accustomed to more traditional Japanese food. Possibly the best place in the world to come meditate and relax.
Stayed 1 night in Sep 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique experience, you truly unplug while you’re here.
Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Historic, incredibly beautiful location. Staff really make every one feel so welcome. Personal greetings and incredible attention to every detail.
Stayed 2 nights in May 2025

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, room comfort

The oldest hotel in the world

Nishiyama Onsen Keiunkan holds the Guinness World Record for the longest continually operating hotel in the world, and second longest running business, losing out (just barely) to a Japanese construction company. How old, you ask? 1,320 years. No, that's not a typo. For 1320 years, this traditional ryokan has been operating since its founding in the year 705. During those thirteen centuries(!), Keiunkan has hosted the likes of emperors, shoguns, daimyos, and all manner of Japanese noblepersons; from the highest to the lowest, the divine to the mundane, all the way down to a lowly ashigaru, such as myself, and my family, who had the privilege of staying here this week. Situated in the stunning Hayakawa valley, this storied, four-storey hot spring retreat boasts multiple public and private, indoor and outdoor baths, on the first and fourth floors; the full ryokan experience (tatami mats, traditional futon for sleeping on the floor); traditional kaiseki dining with a la carte options; and an unrivaled aesthetic - misty mountains, lush forests, and a rushing river, all viewable from your large private suite which, in our case, included three rooms, in addition to the private restroom and ofuro. The baths themselves are gorgeous and well-maintained. Some baths are public and gender-segregated, and flip their schedules for which gender is allowed to use them at which time, in twelve hour increments (i.e. one bath will allow men from 8am-8pm, and women from 8pm-8am).
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
Stayed 1 night in Aug 2025

10/10 Excellent

Evghenii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition. The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset. Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations. The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world. It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marco, Prior Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son and I thoroughly enjoyed our stay at this ryokan. The food, service, and the onsens were fantastic. I will gladly come back in the future. A special shout-out to Thuy, who took care of us during our meals!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a once in a lifetime experience. Beautiful hotel built in the mountains above free flowing river. It was like taking a step back and getting a glimpse of Japan past. Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Atmosphere, beauty, the service were top notch
Stayed 2 nights in Jun 2025

10/10 Excellent

Fred

Oldest hotel in the World
Stayed 1 night in May 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Duwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ming

Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far in the mountains, but nice.
Stayed 1 night in Apr 2025