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The Hickstead Hotel

3.5 star property

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Breakfast and dinner served
24-inch flat-screen TV with digital channels, TV
Interior entrance
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪1 min drive‬
  • Place, High Weald
    ‪3 min drive‬
  • Place, South Downs National Park
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪22 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Hickstead Hotel

A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include conference space, concierge services and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Hickstead Hotel. During your stay, you'll be within walking distance of All England Jumping Course at Hickstead. Features include free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 6 minutes by car from South Downs National Park and 8 minutes from All England Jumping Course at Hickstead
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

The hotel hosts a free manager's reception daily.
Oak Tree Bistro – This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar – This bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 255 out of 666 reviews
Rating 8 - Good. 236 out of 666 reviews
Rating 6 - Okay. 112 out of 666 reviews
Rating 4 - Poor. 43 out of 666 reviews
Rating 2 - Terrible. 20 out of 666 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities
Friendly staff, bedroom was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities
Nice clean place, great for the money.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janette

Great hotel Good parking Excellent staff
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff all good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Lovely welcome at reception. Room although a little dated was clean with comfortable beds.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Access not great. Staff were excellent. Room was great. Breakfast great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martyn

Great staff, clean rooms and easy parking
Stayed 3 nights in Oct 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Comfortable room, clean bathroom.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious clean and tidy and the staff were very polite throughout the visit
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rodaybah

Liked: Cleanliness, staff & service, amenities
Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff - good location - very pleasant hotel
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

louise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela Marie

Liked: Cleanliness, staff & service, amenities
Clean room. Staff were really friendly. Room was warm and water was hot. Pleasant stay. Thank you.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Anthony

Disliked: Cleanliness
Value for money was decent. Some issues with the toilet plumbing was stressful and room needed a bit more attention to the cleaning prior to occupation. Staff were friendly and pleasant. Good parking.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, comfortable room and bed.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, a little warm at night, great staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crew enjoyed the stay, comfortable and good food.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed, good breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy staying here. The staff are very friendly and helpful and the rooms comfortable and well-appointed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel conveniently situated for our needs.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Peter

Liked: Cleanliness
The room was clean and very tidy, the staff were very helpful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Very good value stay! Would definitely stay again.
Stayed 1 night in Jun 2025

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