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Aquila Atlantis Hotel

5.0 star property
VIP Access

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Property preview
Bar (on property)
Reception
Grand Suite, Harbour View | Minibar, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Place, Heraklion Archaeological Museum
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Room, City View

Shower, hair dryer, bathrobes, slippers

Business Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room, Harbour View

Executive Room, Harbour View | Minibar, in-room safe, desk, soundproofing

Executive Room, Harbour View

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Harbour View

Superior Room, Harbour View | Minibar, in-room safe, desk, soundproofing

Superior Room, Harbour View

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Harbour View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite, Harbour View

Grand Suite, Harbour View | Minibar, in-room safe, desk, soundproofing

Grand Suite, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
Our customers tell us that they can't get enough of the sightseeing around Aquila Atlantis Hotel. During your stay, you're just a quick walk from Museum of the Battle for Crete and National Resistance. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Heraklion Port and 7 minutes from Palace of Knossos
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

The hotel hosts a free manager's reception daily.
On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K015A0001500
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there in June 2025. Staff were fantastic. Hotel really good. Only thing I would have slightly criticised was the lack of water heating in the swimming pools. Still able to enjoy a swim, though. Otherwise, I couldn’t fault it at all.
Stayed 7 nights in Jun 2025

10/10 Excellent

Smarth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was one of the best across all the hotels I have been in around the world.
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay convenient to airport
Stayed 1 night in Oct 2025

2/10 Terrible

Mechal

Stayed 4 nights in Jul 2025

2/10 Terrible

Sara

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to port, airport, shops, restaurants and landmarks. Nice room!
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Stayed 1 night in Sep 2025

10/10 Excellent

charles s hough

Stayed 1 night in Sep 2025

8/10 Good

Susana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights on the way to Santorini. The location is close by the bus station, Ferry port, and city center. Our room was upgraded to a bigger room on the 4th floor. The staff were helpful and polite.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rajesh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many such resorts around the world but would rate this as the worst experience. First of all it was not a great beach , and the beach facilities were below par, only one bar on the beach and the beach service is bad. the rooms were outdated for the money and not great. not a great experience . Food was not great too.
Stayed 1 night in Sep 2025

10/10 Excellent

Paraskevi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish Comfort in the Heart of Heraklion

Aquila Atlantis Hotel is the perfect base to explore Crete’s capital. Spacious, modern rooms, a great rooftop pool with harbour views, and an excellent breakfast. Friendly, professional staff made everything seamless. Walking distance to the port, museums, and old town, ideal for a city stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2025

6/10 Okay

Michelle

Stayed 1 night in Sep 2025

8/10 Good

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel generally...stay marred a little with a covention and displays in main hotel reception area..hotel close to central sites of city and room quiet and air con very good
Stayed 4 nights in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable, for a city hotel it was adequate but not epic. The breakfast was fantastic though and same as the service. We unfortunately we're there when there was a convention taking place in the lobby so it made it exceptionally congested. For a 5 star I expected more.
Stayed 2 nights in Sep 2025

8/10 Good

Krista, Lloydminster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. The staff was friendly. There are times when only one reception staff on and is not very knowledgeable able the VIP program. Air conditioning worked well. Breakfast was good, lots of meal items to choose from.The staff restocked items regularly.The one fruit juice did have a strange after taste to it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really easy to get to from the airport got our room quickly and off to bed.
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie De

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

Short but sweet stay while passing through Heraklion, great location for archaeological museum, close to bus stop to Knossos, and walking distance to centre for restaurants and Venetian fort. Modern and clean, quiet room, great breakfast buffet with nice small internal courtyard to eat outside.
Stayed 3 nights in Aug 2025

10/10 Excellent

Annina

Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, very convenient location
Stayed 4 nights in Aug 2025

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything (the room, the service, the staff). Highly recommended!
Stayed 4 nights in Aug 2025

10/10 Excellent

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, great food
Stayed 7 nights in Aug 2025

8/10 Good

Vibha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They did provide us breakfast (at a cost ofcourse) on the way back even though breakfast was being served much later… so really appreciated the accommodation.
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

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