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Hilo Reeds Bay Hotel

2.0 star property

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Parking
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Lobby
Standard Studio (1 King Bed) | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Coconut Island Park
    ‪10 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(22 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
This hotel features an outdoor pool, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are on-site.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilo Reeds Bay Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace and a vending machine
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by foot from Coconut Island Park and a 3-minute drive from Hilo Shopping Center
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms at this hotel are not accessible to wheelchairs at this time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 410 out of 1004 reviews
Rating 8 - Good. 326 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Christy

Travelled with family
Stayed 2 nights in May 2025

8/10 Good

Alfred

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This 2 star hotel may not be for everyone, but it was our favorite of the trip. The lack of air conditioning can be a plus when you book the upgraded rooms at the end of the building with cross ventilation. We slept with just the sound of the ocean instead of a steady hum of an A/C, and at least in May there was no need for A/C. We also enjoyed the geckos on the walls.
Stayed 1 night in May 2025

10/10 Excellent

sharmaine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love staying here when I’m Hilo side it’s the friendly staff and the cleanliness that always brings me back to stay again and again and again. The landscaping on the property is amazing I love it!!
Stayed 1 night in May 2025

10/10 Excellent

Rin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and receptionist very nice and helpful
Stayed 2 nights in May 2025

2/10 Terrible

Chang

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Do not come so dirty and unsafe
Stayed 2 nights in May 2025

10/10 Excellent

Nenita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lowest price Hotel in Hilo
Stayed 1 night in May 2025

8/10 Good

Rechxell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Out dated door keys
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Allyson

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Family owned denoperated. They go out of their way to accommodate. It's my second time staying there and I will always stay there when I am in that area. Cute little pool right next to the bay And I usually get the pool all to myself.
Stayed 1 night in May 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
A good lower cost option. Property was clean and in a great location.
Stayed 1 night in Apr 2025

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeroboam

Stayed 1 night in Apr 2025

8/10 Good

Summer

Travelled with family

Great stay in Hilo

Hotel is old but rooms are renovated and very spacious. Front desk staff, security, and owners are friendly. Great location to Merrie Monarch activities and within minutes of shops and restaurants. Beautiful beach park next to hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kaponotuitalau

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tough hotel to stay in the hotel during summer months with no AC, extremely hot at night. Price for one night is $300 during merrie monarch week, but at best this hotel is worth $100/nt having no elevators and no AC in all the rooms. Staff seemed bothered to assist guests? Idk… Tough stay. I get sometimes we have bad days but man…… Anyways, I wouldn’t stay here again during merrie monarch week.
Stayed 1 night in Apr 2025

10/10 Excellent

Sanita

Liked: Cleanliness, staff & service, property conditions & facilities
Room with bay view was great, views from two windows. Room had everything you need, microwave, refrigerator and few cups and plates and urensils.
Stayed 3 nights in Apr 2025

6/10 Okay

Adora

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Staff were excellent and respectful. The property needs a lot of upgrades such us new paint, updared windows to the balcony, among other things.
Stayed 3 nights in Apr 2025

8/10 Good

Silvia

Liked: Staff & service
Clean, but it needs AC
Stayed 1 night in Apr 2025

10/10 Excellent

James

Disliked: Amenities
Rooms were clean Facility pretty old Lots of stairs No elevator
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Friendly employees ,reasonably priced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a business overnight trip This place was awesome, I’d stay there again. They had no air conditioning but had sufficient fans and it was comfortable. They had no elevator but filled out requests of the ground floor due to my walking handicap. Was just like home
Stayed 1 night in Apr 2025