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Hilo Reeds Bay Hotel

2.0 star property

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Photo gallery for Hilo Reeds Bay Hotel

View from room
Lobby
Standard Studio (1 King Bed) | Terrace/patio
View from property
Iron/ironing board, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
175 Banyan Drive, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪10 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪10 min walk‬
  • Place, Port of Hilo
    ‪2 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Iron/ironing board, bed sheets

Studio, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio (1 King Bed)

Iron/ironing board, bed sheets

Deluxe Studio (1 King Bed)

8.0 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio (1 King Bed)

Standard Studio (1 King Bed) | Iron/ironing board, bed sheets

Standard Studio (1 King Bed)

8.2 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Double Beds

Iron/ironing board, bed sheets

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Bay View

Iron/ironing board, bed sheets

Studio, 2 Double Beds, Bay View

8.0 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio (2 Double Beds)

Standard Studio (2 Double Beds) | Iron/ironing board, bed sheets

Standard Studio (2 Double Beds)

8.2 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 Double bed

Iron/ironing board, bed sheets

Standard Room 2 Double bed

  • Sleeps 4

View all photos for Deluxe Studio (2 Double Beds)

Iron/ironing board, bed sheets

Deluxe Studio (2 Double Beds)

  • Sleeps 4

View all photos for Deluxe King Studio

Iron/ironing board, bed sheets

Deluxe King Studio

  • Sleeps 2

King Studio With Bay View

  • Sleeps 2

Standard King Studio

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

King Studio With Bay View

  • Sleeps 2

Studio, 2 Double Beds, Bay View

  • Sleeps 4

Standard King Studio

  • Sleeps 2

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About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
This hotel features an outdoor pool, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out and a vending machine are on-site.
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilo Reeds Bay Hotel's great location. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features such as free WiFi in public areas, plus an outdoor pool and laundry facilities.
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a terrace and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from Coconut Island Park and a 3-minute drive from Hilo Shopping Center
As a guest of Hilo Reeds Bay Hotel, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Hilo Reeds Bay Hotel also features laundry facilities, express check-in, and express check-out.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Ceiling fan
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The guestrooms at this hotel are not accessible to wheelchairs at this time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 7:00 PM
  • Alcohol isn't served or allowed at Hilo Reeds Bay Hotel.

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kai-Lee, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach!!! Perfect!!!
Stayed 2 nights in Oct 2025

6/10 Okay

michelle, ny

Disliked: Cleanliness, property conditions & facilities
Place was quiet
Stayed 1 night in Oct 2025

6/10 Okay

Baird

Mediocre amenities and very hit room
Stayed 1 night in Oct 2025

8/10 Good

Mark R

Liked: Amenities
Great view
Stayed 4 nights in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is nice. The staff is very friendly. It’s an older hotel but it met our needs. The bed was comfortable. The room was clean. No a/c, but they do supply a standing fan and ceiling fan, which was enough for us to sleep comfortably
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Willie

Stayed 1 night in Sep 2025

10/10 Excellent

Allyson

Stayed 1 night in Sep 2025

8/10 Good

Nasser Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very local style
Stayed 1 night in Aug 2025

2/10 Terrible

Eder

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel right in town😍Needed update to air condition
Stayed 1 night in Sep 2025

10/10 Excellent

Caesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in an old style Hawaiian hotel by Hilo Bay. The room was impeccable in cleanliness, amenities and comfort. Beautiful surroundings on Banyan Drive with so much outdoor activity at your doorstep.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

6/10 Okay

Elaine

Travelled with family
Disliked: Property conditions & facilities

Clean Room

Clean room. Friendly staff. Hotel overall needs renovation.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity

No ac but the breeze from the water you totally don’t need it . Views are beautiful . And very quiet and peaceful .
Stayed 16 nights in Aug 2025

2/10 Terrible

Gary and Myra

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Rooms were clean and beds were OK. Great location. Only thing we noticed is this property appears to be in need of updating.
Stayed 1 night in Jul 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a small, clean place for those on a budget. Older building but very nice people.
Stayed 3 nights in Sep 2025

6/10 Okay

Carolina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old Building, Comfy Bed

Out of my 5 day trip I stayed 2 nights in Hilo so I could be close to Volcano National Park and I would not stay here again in the future. Although the staff was very friendly and helpful, but you can hear people talking outside and in other rooms late at night. The rooms also have no A/C and the Wifi is horrible. I couldn't even cast shows on the TV from my phone. That being said, the bed itself was comfortable so at least there's that. Parking was easy to find as well, but I would not recommend this hotel to solo travelers.
Stayed 2 nights in Sep 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was courteous, room clean, nice view of the bay, however the building is in disrepair , very dated and most important to keep in mind is that no room has A/C.
Stayed 1 night in Sep 2025

10/10 Excellent

Chavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Minseong

Stayed 1 night in Sep 2025

2/10 Terrible

Brooke

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely disgusting! It is falling apart, dirty, smelly and the staff was rude. It is situated next to low income housing and felt very unsafe as our balcony looked out into the parking lot of the apartment building where there were cracked out homeless people hanging out. We left after seeing that. Don’t bother staying here! We forfeited the $153 and went down the road and stayed at the SCP. Sooooo much better!
Stayed 1 night in Sep 2025