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Sen Saigon Hotel

3.0 star property

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Photo gallery for Sen Saigon Hotel

Minibar, in-room safe, soundproofing, free WiFi
Exterior
Breakfast, lunch and dinner served
Interior entrance
Deluxe Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
82 Le Lai Str, Ben Thanh Ward, Dist1, Ho Chi Minh City
  • Pham Ngu Lao Street
    ‪3 min walk‬
  • Bui Vien Walking Street
    ‪5 min walk‬
  • Ben Thanh Market
    ‪7 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Superior Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Sen Saigon Hotel

Hotel connected to the convention centre in Ho Chi Minh City with free valet parking
Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Sen Saigon Hotel offers 20 air-conditioned accommodations with a safe and complimentary slippers. This Ho Chi Minh City hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
With your stay at Sen Saigon Hotel, you're connected to the convention centre and just a quick walk from Bui Vien Walking Street. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Pham Ngu Lao Street and 4 minutes on foot from Bui Vien Walking Street
  • Airport pick-up and train station pick-up shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Sen Saigon Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

This 3-star Ho Chi Minh City hotel is smoke free.

On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (160 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sen Saigon Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 100000.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle
  • Rollaway bed fee: VND 100000.0 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Sen Saigon Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sen Hotel Saigon
Sen Saigon
Sen Saigon Ho Chi Minh City
Sen Saigon Hotel
Sen Saigon Hotel Ho Chi Minh City
Sen Saigon Hotel Hotel
Sen Saigon Hotel Ho Chi Minh City
Sen Saigon Hotel Hotel Ho Chi Minh City

Sen Saigon Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 11 out of 93 reviews
Rating 8 - Good. 20 out of 93 reviews
Rating 6 - Okay. 27 out of 93 reviews
Rating 4 - Poor. 20 out of 93 reviews
Rating 2 - Terrible. 15 out of 93 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Travelled with family
Disliked: Property conditions & facilities
the master bed room small and low roofing even you can reach your hand on , bath room toilet old and easy to make noice. the room unbreathable and smell, overall not recommend for tourists
Stayed 21 nights in Jul 2024

4/10 Poor

Anh V

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cũ kỹ, dịch vụ yếu
Stayed 2 nights in Jun 2024

6/10 Okay

Uyen

Travelled with group
Disliked: Property conditions & facilities, room comfort

Not good

Room was not too clean and didnt look anything like in the app so be aware of that. The AC remote didnt work and there was no phone to call down to service.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why do you force me to add more please delete this window or I will never reply again I detest being forced into answering things I don't want to answer
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, checked in very late at night and helped out settled in
Stayed 2 nights in Feb 2019

10/10 Excellent

SanT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well kept and staff are excilent , except need improve on bell boys need to hepl out guest . for the rate and the location is very very good .
Stayed 11 nights in Nov 2018

2/10 Terrible

Russell, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby, old, decrepit.

In all honesty it deserves a level lower than one star. Bed is old pillows terrible. I have nothing good to say I left my charger in Hotel and could not communicate by email or phone as they dont speak english or reply. The street is a better option
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Average

The furniture look old and almost broken. Room so small.
Stayed 2 nights in Feb 2018

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bla

So so. Would not stay there again but I wouldn’t go to Saigon again either.
Stayed 4 nights in Feb 2018

10/10 Excellent

harris

Liked: Property conditions & facilities, room comfort
Just okay
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for!

We booked it based on previous reviews but should have known better. It’s a budget hotel so you get what you paid for. Our room was the standard no window. The AC was making noises all night, the washroom was moldy and leaking a little from a hole in the ceiling. There were little roaches in the washroom and near our bed area. So don’t bring any type of food or sweet drinks back to your room! They will surround it within minutes! This is my only bad review that I’ve had to write for any hotel and I’ve been traveling Asia for 5 months now. It was a good location thou!
Stayed 5 nights in Nov 2017

6/10 Okay

Eddie, Afganisthan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

It's central tho.

Exactly everything we needed - somewhere small, central and private to keep our stuff and explore Saigon. Wouldn't stay here if you needed an actual hotel room and its facilities.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Nice little hotel. Worth the money. Great location.
Stayed 1 night in Jul 2017

4/10 Poor

Jiangxun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay

check in with hotel.com receipt but was told no more room and had to move to another hotel, Mai Phai 209 pham ngu lao D1. Very small old looking room and not clean. No towel was provided until requested for it. Would rather top up another few hundred thousand dong to stay better room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter Fraser, Shetland islands, uk

Liked: Cleanliness, staff & service, room comfort

fantastic little family run hotel

I moved into the sen hotel after staying in a dirty hotel nearby, And I'm so glad I did. The Sen hotel, although being a basic hotel, was very comfortable and clean, and the staff are fantastically helpful and friendly, they also provide tour guide help from within the hotel which is great, I didn't need to use the tour service as I was visiting a friend in Vietnam who was taking me around, but it's great to know that the service is right there in your hotel if you need it. I will definitely be staying here again when I come back. Thank you very much for the pleasant stay.

2/10 Terrible

thongchai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in Saigon

Staff was wonderful- very polite and very friendly- very very cheap, and would definitely stay here again when I come back to Vietnam.

4/10 Poor

yew hoon, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfriendly Staff

Hotel overbooked and was transfer to another horrible hotel 1 km away. On the return trip from upcountry, check in Sen Hotel again around 1.30pm and this time room A/C not working. Counter staff refused to change room, instead they wanted us to wait for 3 hours for them to fix it. Room has not window so we just had to roam the street with our tired body and soul.

6/10 Okay

Stephen, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Nice staff, clean, good location

Nice staff, clean hotel, good location close to the backpacker area

6/10 Okay

JAEMIN, Edmonton, Alberta Canada

Liked: Staff & service
Disliked: Room comfort

Just a private room to rest.

Just wanted to rest for few days after 45Days of Border hoping that started from HCMC: Phnom Penh - Sihanouk vill - Papaya - Bankok - Vientiene - Vang Vieng - Pakse - Gia Lai - HCMC. That is just what I got staying in a small room window less (not so much of the busy street noise)

4/10 Poor

Phat, Ho Chi Minh city

Disliked: Cleanliness, property conditions & facilities, room comfort

Need more improvement

Nothing special with that.

6/10 Okay

Renate, Vietnam

Liked: Staff & service
Disliked: Property conditions & facilities

The location is the best feature.

The shower was rusty and didn't look appealing. The TV didn't have a remote control and when I asked for one it didn't work. The computer in the lobby had a keyboard with hand painted letters to replace the broken ones. Shabby. The room was small, hardly room to put the 2 suitcases I had BUT the price was right.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Naomi, London

Disliked: Staff & service

Do not stay here!

I would not recommend staying here. Although the location is good the staff are not and the cleaners are thieves! We has money stolen from our bags, both Vietnamese dong and UK pound (1 million dong and £10). We told the front desk, who phoned the manager and we then were told we could watch the CCTV. We sat for two hours watching to discover the only people who had been in our room were the cleaners. The lady at the front desk said she would tell the manager, who would be at the hotel later and would come and see us. The manager never came to see us. To the hotels credit on the day we checked out we received an envelope with 500 dong as a token of good will. I would not risk staying here. In a way, we were lucky as we only had money stolen and not something more valuable like a camera or passport. It's such a dissapointnrnt as this hotel is in a great location.