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Extended Stay America Suites Indianapolis Castleton

2.5 star property

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Photo gallery for Extended Stay America Suites Indianapolis Castleton

Lobby
Property amenity
Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Property amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
7940 N Shadeland Ave, Indianapolis, IN, 46250
  • Place, Community Hospital North
    ‪5 min walk‬
  • Place, Dave & Buster's
    ‪3 min drive‬
  • Place, Fashion Mall at Keystone
    ‪7 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪42 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Indianapolis Castleton

Hotel in Indianapolis with free breakfast
Along with laundry facilities, this smoke-free hotel has free breakfast and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Indianapolis Castleton offers 101 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Indianapolis Castleton. During your stay, you're just a quick walk from Community Hospital North. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 7 minutes by car from Fashion Mall at Keystone and 10 minutes from Indiana State Fairgrounds
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Indianapolis Castleton also features a vending machine, laundry facilities, and a lift. Self parking is free.

This Indianapolis hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Castleton
Extended Stay America Castleton Inn
Extended Stay America Castleton Inn Indianapolis
Extended Stay America Indianapolis Castleton
Extended Stay America Indianapolis Castleton Inn
Extended Stay America Indianapolis Castleton Hotel
Extended Stay America Indianapolis Castleton Hotel
Extended Stay America Indianapolis Castleton
Hotel Extended Stay America Indianapolis - Castleton
Extended Stay America Indianapolis - Castleton Indianapolis
Extended Stay America Hotel
Extended Stay America
Extended Stay America Indianapolis Castleton
Extended Stay America Suites Indianapolis Castleton Hotel
Extended Stay America Suites Indianapolis Castleton Indianapolis

Extended Stay America Suites Indianapolis Castleton Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 199 out of 668 reviews
Rating 8 - Good. 168 out of 668 reviews
Rating 6 - Okay. 112 out of 668 reviews
Rating 4 - Poor. 97 out of 668 reviews
Rating 2 - Terrible. 92 out of 668 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jayde

Stayed 1 night in Jul 2025

2/10 Terrible

Racquel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor was dirty shower curtain not clean.
Stayed 3 nights in Jul 2025

2/10 Terrible

Cari

Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as we walked in, 2 women employees were at the front desk yelling at each other.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Overall a good stay

Staff had children messing around at check in, professionalism of staff could be better, but overall they were nice. There was hair on the floor in the kitchen, floor was sticky.
Stayed 1 night in Jul 2025

4/10 Poor

Isolina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay

This hotel is in need of attention. It is dingy and dirty. Smelled of smoke. Several students reported bugs. It was a painful stay for our school. The help was really nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service

NEEDS UPDATE

There was no fan in the bath. There was no non slip pad in the path. Pretty slippery in there.
Stayed 1 night in Jul 2025

4/10 Poor

Michele

The room was dirty. The leather chair was stained, and I had to wipe it off. Not sure what it was. The bathtub was dirty. I laid the mat down before I showered in the tub.
Stayed 1 night in Jul 2025

4/10 Poor

Travis

Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Stayed 3 nights in Jun 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t get a room when I showed up at 1am because no one was at the lobby and I wasn’t the only one
Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Liked: Cleanliness, amenities
Great location and staff
Stayed 1 night in Jun 2025

6/10 Okay

Rick

Travelled with family
Liked: Room comfort

Not a stay I'll repeat

Upon arrival at 4:30, the gentleman check us in and then disappeared, we waited for like 15mins until another gentleman went to go look. Came back and finished the check in. Rooms ok, furniture was outdated, bathroom wasn't cleaned enough, hair behind faucet and toilet, old bar of soap in top corner of shower on little ledge. Breakfast, if you wanna call it that, nothing was available Sunday morning around 8:30, Monday had just coffee and couple breakfast bars. Nothing really to drink for kids.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Average room for average price, courteous staff.

The check in was very friendly and courteous. Amenities seemed a bit limited, I asked about a crib for my child but they didn't have any. Ultimately chose this place because of cost and location near to a function I attended. The large fridge and stove top would be beneficial for longer stay.
Stayed 1 night in May 2025

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Cleanliness
My recent stay (May 17-18) at Extended Stay America Suites Indianapolis Castleton was the worst hotel experience I’ve ever had. I traveled with my 13 year old daughter and her friend. It started when we walked into our assigned room, Room 224. The smell of cigarette smoke was over powering. There’s no way we could have stayed in that room overnight without all of our belongings smelling of smoke as well. We immediately turned around to go ask about switching rooms. David, the front desk attendant was on the 2nd floor and I inquired if it was possible we had been given a smoking room. He informed me that all rooms are nonsmoking. When I explained the condition of our room and asked if we could switch, he said he would see what he could do, as the hotel was close to full for the night.  We went back downstairs and he moved us to 317. He accompanied us to make sure the room was satisfactory. Room 317, at first sight was much better as there was no smell of cigaratte smoke. This is where things really went downhill.  The countertop was covered in a sticky substance, but being a mom, I didn’t mind to wipe it down with a wet cloth.  After leaving briefly to get some food, we returned to the room and I pulled back the covers to the bed nearest the bathroom. It was quite obvious the sheets on the bed had not been changed. It was covered in what seemed to possibly be crumbs. So I checked the other bed, and it had obvious hair in it. (Pictures included). At this I went back downstairs
Stayed 1 night in May 2025

6/10 Okay

Rajinder

Disliked: Property conditions & facilities
The hot water in the shower was not working
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service

Cozy. Kitchenette. Great Price.

It was a two day stay for family. It was within 2 miles of my destination so vet convenient as well as close to shopping. A little noisy being next a Lowe’s with truck coming in and out at night but otherwise ok. Chose it for the kitchenette and price. Need better linen.
Stayed 2 nights in May 2025

10/10 Excellent

Keiondra

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll be back
Stayed 1 night in Apr 2025

4/10 Poor

Velvalean

Business traveller
Disliked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Velvalean

Stayed 2 nights in Apr 2025

2/10 Terrible

Velvalean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roach, terrible rooms, not clean, rooms smell like dogs
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Velvalean

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

David

Stayed 7 nights in Apr 2025