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Dedeman Istanbul

5.0 star property

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Photo gallery for Dedeman Istanbul

Lobby
Ballroom
Grand Deluxe King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk
Property entrance
Executive Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340
  • Istanbul Cevahir Shopping and Entertainment Centre
    ‪18 min walk‬
  • Taksim Square
    ‪5 min drive‬
  • Dolmabahçe Palace
    ‪5 min drive‬
  • Istanbul (IST)
    ‪35 min drive‬

Room options

View all photos for Family Suite - Free SPA Access

Family Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Family Suite - Free SPA Access

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room - Free SPA Access

Deluxe Twin Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room - Free SPA Access

7.0 out of 10
Good
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite - Free SPA Access

Presidential Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite - Free SPA Access

  • 100 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Large Single Futon

View all photos for Superior King Room - Free SPA Access

Superior King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Superior King Room - Free SPA Access

8.2 out of 10
Very good
(28 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room - Free SPA Access

Superior Single Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Superior Single Room - Free SPA Access

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Suite - Free SPA Access

Executive Suite - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite - Free SPA Access

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Deluxe Twin Room - Free SPA Access

Grand Deluxe Twin Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Grand Deluxe Twin Room - Free SPA Access

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe King Room - Free SPA Access

Grand Deluxe King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Grand Deluxe King Room - Free SPA Access

9.4 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room - Free SPA Access

Superior Twin Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room - Free SPA Access

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room - Free SPA Access

Deluxe King Room - Free SPA Access | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Room - Free SPA Access

7.4 out of 10
Good
(10 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Dedeman Istanbul

Luxury hotel with full-service spa and health club
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Dedeman Istanbul offers 327 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
La Ciel Wellness Club has 4 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Dedeman Istanbul. During your stay, you'll be within walking distance of Zorlu Performing Arts Center. Free WiFi in public areas, a free manager's reception and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, manicures and pedicures or aromatherapy at La Ciel Wellness Club
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Zorlu Performing Arts Center and Astoria Istanbul Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Dedeman Istanbul offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Dedeman Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

The hotel hosts a free manager's reception daily.
Cafe House Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Turkuaz Lounge & Bar – This lobby lounge serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe House Restaurant
  • Turkuaz Lounge & Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day, plus a deposit of EUR 15 per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 75 (one-way), (up to 18 years old)
  • Self-parking fee: EUR 9 per day
  • Pet deposit: EUR 15 per day
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dedeman Istanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1321
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dedeman
Dedeman Hotel
Dedeman Hotel Istanbul
Dedeman Istanbul
Istanbul Dedeman
Istanbul Dedeman Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Istanbul
Dedeman Istanbul Hotel Istanbul

Dedeman Istanbul Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 400 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 83 out of 1002 reviews
Rating 2 - Terrible. 182 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Murat

Business traveller
Liked: Cleanliness, staff & service
I had to change my room due to clogged sink and terrible smell.
Stayed 3 nights in May 2025

2/10 Terrible

Furkan

Stayed 1 night in May 2025

10/10 Excellent

Adem

Liked: Cleanliness, property conditions & facilities, room comfort
İt was excellent
Stayed 1 night in May 2025

6/10 Okay

Öncü

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Kurutma makinesi çok kötü, kurutmak için baya uğraştım, tutmaktan ellim yoruldu, dış macunu yoktu, saç kreması yoktu. onun dışında her şey çok güzeldi, hizmet, personel harika, her şey için çok teşekkür ederiz
Stayed 2 nights in Apr 2025

6/10 Okay

Selim

Stayed 1 night in Apr 2025

6/10 Okay

Mehmet gokhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ,price performance
Stayed 2 nights in Apr 2025

4/10 Poor

Niyazi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Oleg, CASTLETON ON HUDSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked non-smoking Superior King Room, but received room #914 which isn't non-smoking and isn't superior (with stained carpets, full size bed and awful cigarettes smell). I was in a mood to give a very negative review, but after I saw how the housekeeper did her best to clean and ventilate my room, I changed my mind. Also breakfast was included in my booking and it was very, very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

MASAO

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

HAKAN

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No cleaning inside room.
Stayed 4 nights in Mar 2025

10/10 Excellent

gokhan

Stayed 1 night in Mar 2025

10/10 Excellent

hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ismail

Stayed 1 night in Mar 2025

6/10 Okay

Elvan

Business traveller
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

koray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dunya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Scope

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Mustafa Ahad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to being here great experience was being here, so kind and compfort conditions
Stayed 1 night in Feb 2025

2/10 Terrible

Scope

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to formally express my deep dissatisfaction with my current hotel experience in Turkey, where I have come to undergo a serious medical procedure. I specifically chose this hotel due to its proximity to the hospital (only five minutes away), but my stay has been nothing short of a nightmare. From the moment we checked in, we faced one issue after another: The air conditioning in our first room was not working. We were moved to a second room, but the windows wouldn't shut. The third room had ongoing construction noise from the floor above. In the fourth room, the bathroom wouldn't flush, and the TV did not work. The fifth room’s door wouldn't lock, and when they tried to fix it, the entire mechanical system fell apart. The sixth room had an unbearably noisy, outdated air conditioning system, and the toilet wouldn’t flush. Finally, we were moved to a seventh room, where the bathroom is now flooded. Despite these continuous issues, the hotel management has been completely unhelpful. They refuse to speak with us, even though they speak my mother tongue, and they claim the hotel manager is too busy. The customer relationship manager has limited authority and cannot resolve our concerns. Given my serious health condition, this ongoing stress is unacceptable. I urgently need your assistance in resolving this matter, whether by securing a proper, functional room or arranging an alternative accommodation. Please respond as soon as possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ufuk

Stayed 1 night in Feb 2025

4/10 Poor

ÖZKAN

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Azeeza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good nothings wrong there , receptionist was very friendly nice behaved , breakfast staff was very good I am happy.
Stayed 1 night in Feb 2025

8/10 Good

Emre

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Duşakabin kapısı kırıktı. Klima inanılmaz gürültülü çalışıyordu.
Stayed 1 night in Feb 2025

10/10 Excellent

bülent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel bir otel servisi,kahvaltı girişde personel arkadaşların bize yardımcı olmaları herşey güzeldi.
Stayed 1 night in Feb 2025