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Best Western Jacksonville Inn

2.5 star property

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Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Free buffet breakfast
Exterior
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
1659 S Jackson Street, Jacksonville, TX, 75766
  • Place, Lake Jacksonville
    ‪1 min drive‬
  • Place, UT Health Jacksonville
    ‪2 min drive‬
  • Place, Tomato Bowl Stadium
    ‪2 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

La Quinta Inn & Suites by Wyndham Jacksonville TX

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 648 reviews
The price is €87
includes taxes & fees
28 Sept - 29 Sept
La Quinta Inn & Suites by Wyndham Jacksonville TX

About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Jacksonville Inn offers 53 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you're just a quick walk from Lake Jacksonville. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Steps from Lake Jacksonville and a 2-minute drive from Bolton Park
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Best Western Jacksonville Inn also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free buffet breakfast.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 468 reviews
Rating 8 - Good. 135 out of 468 reviews
Rating 6 - Okay. 53 out of 468 reviews
Rating 4 - Poor. 23 out of 468 reviews
Rating 2 - Terrible. 26 out of 468 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I didn't like how the room smelled. It has a very bad smell in the room. I didn't ask for a refund or a different room because the lady at the front desk seemed preoccupied when I arrived and took her almost 10 minutes to help me because she was on the phone with another person. I won't be using this establishment again.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Stayed 2 nights in May 2025

8/10 Good

kyle

Liked: Staff & service
The rooms are aged as expected so it's not bad but not great at all. The staff though were super friendly and made it a pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff friendly, and did a great job.
Stayed 1 night in May 2025

4/10 Poor

Jd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms smelled moldy. Front desk woman at night was kind of rude. There were people out in parking lot who were. Or staying there drinking beer and hanging out in parking lot. Breakfast bar sucked
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Lynn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We had white socks on our feet walking around in the room. We noticed they were turning black on the bottom. I took a white towel and rubbed the carpet and it showed black on the towel right away. We had a non-smoking room, but could smell tint of smoke when we walked in. Cigarette burn on the carpet, and cigarette burn make on vanity.
Stayed 2 nights in Apr 2025

10/10 Excellent

alma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I would recommend and I would stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Clean!
Stayed 1 night in Apr 2025

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stay was overall good. The breakfast however was terrible. No coffee, 2 biscuits and a little bit of gravy was basically all that was available at 7:30am. Trash was overflowing in the dining area as well. Not sure if they were short staffed or what. Definitely hurt my rating of this property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Our experience was great from check in to check out. Customer service was great! Very clean rooms and bathroom. Breakfast was a 10/10. We will definitely book at this hotel again
Stayed 1 night in Apr 2025

2/10 Terrible

Silvina

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were checked in and the bathroom shower smelled really bad after we showered . There was a roach on the ceiling and it was 10:30 a.m. and the cleaning service didn’t knock our door and was trying to get in even though check out was 11:00 a.m.
Stayed 1 night in Apr 2025

8/10 Good

Ladetra

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff good breakfast. Only thing waa kids running in the halls all night and early morning
Stayed 1 night in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville hotel

Was clean and serviceable, staff is really nice. But is a very basic hotel and not worth the price I paid for it. Could have stayed at nicer hotel for same money.
Stayed 2 nights in Mar 2025

6/10 Okay

Jamie

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 9 nights in Mar 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the indoor hot tub and pool
Stayed 1 night in Mar 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Stayed 1 night in Feb 2025

8/10 Good

carol

Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all very friendly helpful clean room awsome breakfest and pool and hot very nice pool was warm felt great ill come stay again thank yall keep ur greatwork up
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Stayed 2 nights in Jan 2025