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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated
Free daily continental breakfast
Exterior
Reception
Exterior

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪21 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillow-top beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban hotel with free breakfast and 24-hour business centre
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to local guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 137 out of 1012 reviews
Rating 8 - Good. 144 out of 1012 reviews
Rating 6 - Okay. 127 out of 1012 reviews
Rating 4 - Poor. 159 out of 1012 reviews
Rating 2 - Terrible. 445 out of 1012 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Gorka

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bamboozeled

The info. On the website did not match the room. I had no microwave or refridgerator, a non-smoking room smelled like smoke, I saw a roach in my room, the breakfast was a joke, need I say more!!?
Stayed 3 nights in Apr 2025

4/10 Poor

Linda

Travelled with family

Non caring employees

Don’t expect friendly customer service. It was a bother for them to redo my room key everyday as well as going back to the counter multiple times to get it to work for me. It wasn’t very clean and a little smelly as they try to hide the cigarette and musty smell with a scent. Housekeeping needs a lesson on cleaning. Breakfast was either a bagel or a small muffin. Coffee tasted as though the pot hasn’t been cleaned ever. Area hotel is in was nice and convenient to getting around.
Stayed 4 nights in Apr 2025

2/10 Terrible

Dawn

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Staff & service, property conditions & facilities
The check in process was a training moment. The desk kept my deposit an has some false information on the check out document. I never used any credit card information with this establishment. Don’t pay cash they will keep it. The rooms are not very sanitary due to all the sick people coming in from Mayo Clinic. The carpet needs to be replaced.
Stayed 3 nights in Apr 2025

2/10 Terrible

Dawn

Disliked: Property conditions & facilities
Mike the manager is a slave that goes what his master says an is a puppet that is being used to manipulate people with his culture of dizzying snakes
Stayed 3 nights in Apr 2025

6/10 Okay

husam

Liked: Staff & service
Rooms and bathrooms NEEDS BIG TIME ATTENTION cleanllesness wise
Stayed 1 night in Apr 2025

4/10 Poor

Mounir

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The manager was very nice but I saw him in the checkout wish I meet him when I ask the front desk to change my room to a different room but was no luck
Stayed 2 nights in Apr 2025

8/10 Good

Kareem

Stayed 2 nights in Apr 2025

10/10 Excellent

Haley

Stayed 1 night in Apr 2025

8/10 Good

Dawn

Stayed 7 nights in Apr 2025

2/10 Terrible

Peggy

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Noisy most of the night! Id like a refund! Tryied to rest due to my Mom in the hospital but only got about 3 hrs rest if that! I wont book with Expedia if at least part of my room isnt refunded. Manager was notified about noise & receptionist smoking near the entrance. Thank you
Stayed 1 night in Mar 2025

4/10 Poor

Joris, Columbia

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Derik

Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

8/10 Good

Taina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciate the staff for making my check- in experience the best!
Stayed 1 night in Mar 2025

6/10 Okay

Belinda S.

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
There were issues with the water in the sink and bath tub. The shower did not work properly and the sink did not drain properly. The water in the shower would not come out of the spout. I reported it to tha staff

6/10 Okay

Dennis

Stayed 1 night in Feb 2025

2/10 Terrible

Heidi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, this property needs a LOT of work.... plumbing, cleanliness. Bathtub leaked, bathtub floor was cracked.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness

I wont stay again

Room dirty and smelled awful. Front desk at check in was very nice
Stayed 1 night in Mar 2025