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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property

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Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Reception
Free daily continental breakfast

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪1 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Place, EverBank Stadium
    ‪10 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, individually decorated

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually decorated

Deluxe Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillow-top beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Suburban hotel with free breakfast and 24-hour business centre
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers 75 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Just a 3-minute drive from Saint Vincent's Medical Center Southside and 7 minutes from St. Johns Town Center
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to local guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

5.0
Rating 10 - Excellent. 139 out of 1002 reviews
Rating 8 - Good. 149 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 162 out of 1002 reviews
Rating 2 - Terrible. 426 out of 1002 reviews

4.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dariel

Travelled with family
Hotel denied me and my kids when I spent my last dime finding somewhere to stay for the night Saturday he tried to get me to order a separate room when all my kids are under 12 can’t be left alone he said I could get a refund but denied it to the booking company now I can’t get my funds. Bad customer service especially when I explained I booked with all I had
Stayed 1 night in Aug 2025

8/10 Good

Sonora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Carolina

Liked: Staff & service
Disliked: Amenities
Na
Stayed 1 night in Aug 2025

4/10 Poor

Angela

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it was fine but the room had a horrible smell of stale cigarettes and wet towels.
Stayed 1 night in Jul 2025

2/10 Terrible

Genna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Lavelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your money

The pictures advertised isn't the way it's presented in person. The room overall stank like mildew, the carpet, the walls were filthy i kept all of my things in the bathroom tub till it was checkout time. The staff was smoking outside of the no smoking 🚭. Terrible attention to customers. Drug dealers and customers running in and out. No sense of safety at all! The vent in the bathroom was filthy, cigarette burns on the comforter, floor. Bed shams had stains. The place looked like a recovery house, with cobwebs
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was slightly better than expected although the ice machine was not working.
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2025

4/10 Poor

Terri

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Ac kept turning off. Rooms were going for $47 and I paid $80
Stayed 1 night in Jul 2025

4/10 Poor

Marquita

Travelled with family and small children
Disliked: Cleanliness, amenities
Things were a little out of date. The room when i walked in smelled like someone had been smoking and it was cold. Not long after being here we saw COCKROACHES crawling out of the AC. Something bit me twice on my back while sitting on the bed. Microwave and fridge was a little dirty along with the floor which i would not let my bare feet touch. I would not come back here or recommend to anyone
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Disgusting. I gave this place a second chance and it was so much worse. The second floor smells strongly of mold. The room smelled like a cigar. The carpet was damp. There was a long black hair on the bathroom counter. There were long black hairs on the blanket when I pulled back the cover which had dark stains, plus there was burn through the blanket from a cigarette. There were 3 Combat bug traps in the room and I still woke up with bug bites. The refrigerator is loud and makes mechanical noises constantly. They don’t clean on the sides of the bed on the floor and there was literally a fingernail clipping. My clothes smell absolutely disgusting from being in this hotel. Don’t stay here if you have any dignity.
Stayed 5 nights in Jul 2025

8/10 Good

William

Stayed 2 nights in Jul 2025

4/10 Poor

robert, winter springs

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room smelled wet, musty and moldy, with water stains on the ceiling.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Amenities
Very Clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Derrick

Liked: Staff & service, amenities, property conditions & facilities
Liked everything about this place. I call it home.
Stayed 3 nights in Jul 2025

2/10 Terrible

Andrea, Fleming Island

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire building reaked with cigarette smell. Can’t get away from it, not even in non smoking area.
Stayed 5 nights in Jul 2025

4/10 Poor

Joyce

Travelled with family
Disliked: Staff & service
Overall for what you pay the hotel was what you expect. The surrounding area was very quiet and cute. We had a room with a pull out sofa, because my husband is paralyzed and in a power chair. I have a lift that has to roll under a bed to get him in it. I went to the front desk to get linens, and was told they would not have any available until the morning. I explained why I needed them, and still no linenes were provided. This was a 1st.
Stayed 1 night in Jul 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains, smell of sewage, roaches, disrespectful staff, 10mins of staff trying to come into a locked room after being told service wasn't needed while i was sick
Stayed 2 nights in Jul 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Wilfredo

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Charis

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Hanna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water in shower
Stayed 1 night in Jul 2025

8/10 Good

Susan, Cooperstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a lower price. No gym but able to walk 3 miles safely each AM around sidewalks w trees, fountain, all quiet and safe.
Stayed 3 nights in Jul 2025

2/10 Terrible

sureshkumar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stinky smell inside room and very old beds with marks. Cockroaches roaming inside refrigerator and microwave and on the wall. Very bad experience.
Stayed 1 night in Jun 2025