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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Bar (on property)
Property amenity
Exterior
Exterior

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Johnson City Mall
    ‪19 min walk‬
  • Freedom Hall Civic Center
    ‪4 min drive‬
  • East Tennessee State University
    ‪6 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Garden Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn by IHG

Hotel in Johnson City with fitness centre and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a seasonal outdoor pool and a business centre.
Holiday Inn by IHG offers 205 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn by IHG. During your stay, you'll be within walking distance of Johnson City Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Johnson City Mall and a few minutes from Wallabies
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn by IHG offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn by IHG. Free self parking is available.

This 3-star Johnson City hotel is smoke free.

Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Holiday Inn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 269 out of 611 reviews
Rating 8 - Good. 176 out of 611 reviews
Rating 6 - Okay. 80 out of 611 reviews
Rating 4 - Poor. 51 out of 611 reviews
Rating 2 - Terrible. 35 out of 611 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
didnt like not having microwave in room
Stayed 1 night in Apr 2025

2/10 Terrible

Sheila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Extra fees were added because I used Expedia, there was NO hot tub or pool as advertised either.
Stayed 2 nights in Apr 2025

2/10 Terrible

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room was small and not near as updated as the main entrance. The place looks awesome when you arrive. The headboard of the bed was on the same wall as the elevator and you could hear it plainly every time it was used. It was used much more than I would have ever thought,all hours of the night. Not a pleasant stay for $200/night.
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Stayed 1 night in Apr 2025

10/10 Excellent

Priscilla

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY

The front desk clerk Kristen was very helpful and went above and beyond.
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Janet

Business traveller
Disliked: Staff & service
I had an emergency and was unable to stay . I messaged the hotel no reply and still got billed
Stayed 1 night in Mar 2025

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness, staff & service

Would try some place else

The lobby is beautiful. The rooms are very outdated. Had to search for outlets. We were only provided two towels. The closet door was broken. The ac took all night to get cooler and was extremely loud. The rooms need updating. The hotel itself was quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Or stay for one night went very well. The staff is very prompt and friendly. Thank you for your professionalism.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs a few updates but staff and stay were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Timbra

Stayed 1 night in Dec 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel.

Was in town to visit my Mother. Her care facility was within a few months. The hotel was nice and clean, but the bed was too soft for me. There was no microwave in the room but the fridge worked great!
Stayed 4 nights in Feb 2025

8/10 Good

Danielle

Stayed 1 night in Nov 2024

8/10 Good

Kim

Stayed 1 night in Feb 2025

10/10 Excellent

Vince

Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and tidy entire building. big conference rooms for boxing and other conventions. lots of tv channels and free wifi. The only inconvenience is no usb charging ports in rooms but plenty of wall outlets. Dove liquid soaps and shampoos in bathrooms.
Stayed 1 night in Feb 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Jakub

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, plenty of space to park larger vehicles
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Stayed 1 night in Feb 2025