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Sheraton Maui Resort & Spa

4.0 star property

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Photo gallery for Sheraton Maui Resort & Spa

5 restaurants, breakfast served
Exterior
View from room
Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Hot tub

Explore the area

View in a map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Place, Kaanapali Beach
    ‪2 min walk‬
  • Place, Whalers Village
    ‪7 min walk‬
  • Place, Black Rock
  • Airport, Kahului, HI (OGG)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Resort View

9.0 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Resort View

9.0 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Partial Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(39 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

View from room

Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | 1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Oceanfront

8.6 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Manoa Oceanfront King

1 bedroom, in-room safe, desk, blackout curtains

Manoa Oceanfront King

9.2 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Manoa Oceanfront 2 Double

1 bedroom, in-room safe, desk, blackout curtains

Manoa Oceanfront 2 Double

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront 1 Bedroom Suite King

Moana Oceanfront 1 Bedroom Suite King | 1 bedroom, in-room safe, desk, blackout curtains

Moana Oceanfront 1 Bedroom Suite King

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View | Living room | 50-inch LCD TV with cable channels, TV, table football

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall bed Ocean View

  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View | Living room | 50-inch LCD TV with cable channels, TV, table football

Ohana Lanai Suite 1 King or 2 Double + Murphy/Wall Bed Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds and 1 Double Murphy Bed OR 1 King Bed and 1 Double Murphy Bed

View all photos for Ohana Suite Ocean View 1 King + Murphy/Wall bed

Ohana Suite Ocean View 1 King + Murphy/Wall bed | Living room | 50-inch LCD TV with cable channels, TV, table football

Ohana Suite Ocean View 1 King + Murphy/Wall bed

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for 1 Bedroom Suite Ocean View 1 King or 2 Double

1 Bedroom Suite Ocean View 1 King or 2 Double | Living room | 50-inch LCD TV with cable channels, TV, table football

1 Bedroom Suite Ocean View 1 King or 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, Oceanfront

  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King | 1 bedroom, in-room safe, desk, blackout curtains

Ali'i Presidential 1 Bedroom Suite, Black Rock View, Oceanfront King

  • 149 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Lanai 1 King or 2 Double

Premium Lanai 1 King or 2 Double | 1 bedroom, in-room safe, desk, blackout curtains

Premium Lanai 1 King or 2 Double

  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Oceanfront)

Suite, 1 Bedroom, Non Smoking (Oceanfront) | Living room | 50-inch LCD TV with cable channels, TV, table football

Suite, 1 Bedroom, Non Smoking (Oceanfront)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront) | Living area | 50-inch LCD TV with cable channels, TV, table football

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, Resort View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Bathtub Grab Bars, Resort View (Mobility Accessible)

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bathtub Grab Bars, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Bathtub Grab Bars, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, Ocean View (Mobility Accessible)

View from room

Room, 2 Double Beds, Bathtub Grab Bars, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Hearing Accessible, Resort View

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Partial Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible, Partial Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Resort View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Hearing Accessible, Resort View

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Roll-in Shower, Resort View (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Roll-in Shower, Ocean View (Mobility Accessible)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Roll-in Shower, Ocean View (Mobility Accessible)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront Lanai 2 Double

1 bedroom, in-room safe, desk, blackout curtains

Moana Oceanfront Lanai 2 Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Moana Oceanfront Lanai King

1 bedroom, in-room safe, desk, blackout curtains

Moana Oceanfront Lanai King

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room
OUTRIGGER Kaanapali Beach Resort
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,428 reviews
The price is €294
includes taxes & fees
28 Nov - 29 Nov
OUTRIGGER Kaanapali Beach Resort

About this property

Sheraton Maui Resort & Spa

Beachfront resort with 5 restaurants and full-service spa
Catch some rays at the beach or spend the day relaxing at Sheraton Maui Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Maui Resort & Spa. During your stay, you're just a quick walk from Kaanapali Beach. Features include free wired Internet, plus 5 restaurants and 3 bars.
  • Free wired Internet in some public areas
  • Drinking and dining options include 5 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Valet parking and self-parking available for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Treat yourself to massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes 3 outdoor tennis courts and a 24-hour gym
  • Just a 3-minute walk from Kaanapali Beach and 12 minutes on foot from Whalers Village
  • Local-area shuttle service available
Sheraton Maui Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and a lazy river. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free wired Internet.

A 24-hour business centre and 12 meeting rooms are available. Event space at this resort measures 42307 square feet (3930 square metres) and includes conference space. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Sheraton Maui Resort & Spa. For a fee, parking is available.

This 4-star Kaanapali resort is smoke free.

Teppan-yaki Dan – This restaurant only serves dinner. Reservations are required.
The Sandbar – This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Open daily.
Cliff Dive Grill – This beach restaurant serves lunch and dinner. Open daily.
Mai Tai Bar – Overlooking the ocean and pool, this bar only serves lunch. Open daily.
Coral Reef – This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 39 per night (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Reviews

Sheraton Maui Resort & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 575 out of 1007 reviews
Rating 8 - Good. 243 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
great resport
Stayed 6 nights in Jul 2025

10/10 Excellent

Zachery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast excellent, great views and amenities, fantastic location, tremendous expedia upgrades
Stayed 7 nights in Jul 2025

10/10 Excellent

Liston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, five stars in every manner. Will be our go to on Maui every time we visit
Stayed 5 nights in Jul 2025

10/10 Excellent

Gurpreet Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. This is my second time staying here and definitely didn’t not disappoint. Staff was friendly and environment was great
Stayed 6 nights in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Resort. lots of fees

Hotel was beautiful, room overlooking the beach/ocean/pool and grounds. Great pool, beach bar was excellent, location to a mall and other restaurants was a 5 minute walk, staff were so friendly. The only thing that was a little deceiving were the myriad of charges, several tax fees, the resort fee, parking fee, so many fees it was hard to figure out what we owed.
Stayed 6 nights in Jul 2025

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, we will be returning!
Stayed 7 nights in Jun 2025

10/10 Excellent

Jill

Stayed 5 nights in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Avraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in perfect location
Stayed 4 nights in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room could use a little refurbishing especially the carpets. Outdated but functional bathroom facilities but overall OK fantastic location in Kaanapali. And the black rock with fantastic snorkeling overall very good.
Stayed 7 nights in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our initial room was in poor condition. The bathroom door wouldn’t close, cabinets were worn down, and there was garbage in the planters off the balcony. The hotel moved us to a family suite and we had to agree to pay the additional $390 a night charge. We did it as the original room was so bad and we figured we’d be happier in a larger room which we were. The property is beautiful, the pool was perfect, and proximity to beach excellent. They do need to take better care of cleaning up garbage and plates around the property, especially the pool area and maintaining the rooms.
Stayed 9 nights in Jul 2025

10/10 Excellent

Maria Maggie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will visit the Sheraton again. I loved being right on the beach. The hotel was clean, staff was nice and I felt safe there. On top of that, the property was beautiful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Leticia

Stayed 6 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 6 nights in Jul 2025

8/10 Good

Roy Mike

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property next to a beautiful beach, fantastic service from staff. The only complaint was the A/C would not cool the room down, making sleep uncomfortable due to it being warm and humid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Noah

Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fantastic and pool and beach situation is hard to beat. Convenient to restaurants and shops at Whalers Village. Good service and room layout. Small downside is the outsourced towel operation at the pool - closes at 5 even though the pool is open until 8. And then the pool area isn’t cleaned up until the outsourced company comes back on duty in the AM. But that’s a fairly small complaint overall. Would definitely stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Estrella Fransica

Stayed 2 nights in May 2025

10/10 Excellent

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 9 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Jayoti

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Amazing in kannapalli

Amazing location - cannot beat it in kanapalli .. near black rock beach water turtles amazing — way bette than Westin or others I was looking at location wise .. away from Whaler village chaos but walkable to it - so best of all .. location waist … but bar food and drinks not that great and rooms very old .. carpets and furniture old - had beautiful view from balcony so did not matter the room - old style very nice people .. I am glad I was there and not near Westin or whalers …
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Stayed 8 nights in Jun 2025

10/10 Excellent

nedal

Stayed 7 nights in Jun 2025

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was just alright. Expected more from a Sheraton property but the rooms were dated and the bathtub/shower was tiny. Overall whole bathroom was tiny. You couldn’t sit on toilet without your knees hitting the toilet paper holder. Was a very average experience. Property is nice. Beach was great. Dinner restaurant selection on property was limited and they stop giving out towels for the pool/beach and start closing bars early in the afternoon. Will stay at Westin next time.
Stayed 6 nights in Jun 2025