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Shiroyama Hotel Kagoshima

4.0 star property

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Photo gallery for Shiroyama Hotel Kagoshima

Hot springs
6 restaurants; lunch and dinner served
Bar (on property)
Exterior
6 restaurants; lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586
  • Place, Shiroyama Park
    ‪1 min walk‬
  • Place, Kagoshima Chuo Station Tourist Information Center
    ‪3 min drive‬
  • Place, Kagoshima City Aquarium
    ‪4 min drive‬
  • Airport, Kagoshima (KOJ)
    ‪52 min drive‬

Room options

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed) | Down duvets, minibar, in-room safe, desk

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed) | Down duvets, minibar, in-room safe, desk

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | Down duvets, minibar, in-room safe, desk

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed) | Down duvets, minibar, in-room safe, desk

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | Down duvets, minibar, in-room safe, desk

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

Down duvets, minibar, in-room safe, desk

Forest Forth Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 48 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed) | Down duvets, minibar, in-room safe, desk

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 48 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

Down duvets, minibar, in-room safe, desk

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

Down duvets, minibar, in-room safe, desk

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • Ocean view
  • 54 sq m
  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) | Down duvets, minibar, in-room safe, desk

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) | Down duvets, minibar, in-room safe, desk

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed) | Down duvets, minibar, in-room safe, desk

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed) | Down duvets, minibar, in-room safe, desk

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(29 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed) | Down duvets, minibar, in-room safe, desk

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Shiroyama Hotel Kagoshima

This hotel features 6 restaurants, a full-service spa and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Shiroyama Hotel Kagoshima offers 355 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Kagoshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs open between 6:00 AM and 11:00 PM.

Our customers tell us that they can't get enough of the helpful staff at Shiroyama Hotel Kagoshima. During your stay, you're just a quick walk from Shiroyama Park. Features include free WiFi in public areas and a free area shuttle, plus 6 restaurants.
  • Free WiFi
  • Enjoy Japanese cuisine with garden views at SUIREN, one of the property's 6 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Indulge with massages, body treatments or facials at Esthe Spa Lapis
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs, a gym and a sauna
  • Steps from Shiroyama Park and 5 minutes on foot from Mt. Shiroyama
  • Free local-area shuttle service
Shiroyama Hotel Kagoshima offers its guests a full-service spa, hot springs, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and multilingual staff are also featured at Shiroyama Hotel Kagoshima. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kagoshima hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
SUIREN – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
LE CIEL – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HISUICHO – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HOLT – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.
RAKUSUI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Covered parking on site (JPY 1,300 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • HISUICHO
  • HOLT
  • LE CIEL
  • RAKUSUI
  • SUIREN

Things to do

  • Full-service spa
  • Gym
  • Hot springs
  • Sauna

Family friendly

  • Baby bath
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages
  • Manicures/pedicures
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2200.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 1300 for children
  • Covered self-parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Shiroyama Hotel Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1007 reviews
Rating 8 - Good. 194 out of 1007 reviews
Rating 6 - Okay. 43 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, excellent staff including some English speaking staff which was very helpful, shuttle was great to take into town
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JIE'ER, JERALD

Liked: Staff & service, amenities, property conditions & facilities
Great for value and stay was comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Minsu

Liked: Cleanliness, staff & service, amenities
It was amazing hotel Especially Minami who is concierge so friendly and kind
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ismael Q

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain views!! Very clean, the onsen is magnificent !! I would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, quiet and clean
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

CHEUNG PIU

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and so was the room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Adrena binte

Liked: Cleanliness, property conditions & facilities
Very courteous staff. Great breakfast with. Wide variety
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food superb
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Raimundo

Liked: Cleanliness, amenities
Very friendly and helpful staff. Amazing grounds
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Amazing hotel. Definitely recommend.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the hot spring.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Kazuko

Liked: Cleanliness
Had a wonderful view from room and onsen
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

HAN LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Doowon

Liked: Cleanliness, staff & service, property conditions & facilities
The scenary was great. Also, the staff was very kind.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great full featured facility
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Lonni

Liked: Cleanliness, amenities, property conditions & facilities
We were given a beautiful upgrade with a fantastic view of the volcano. Couldn’t have asked for more.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness
Beautiful Views
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kiyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

CHEUK LEUNG DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. Excellent services.

Excellent experience! Will go again.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, property conditions & facilities
The location was great and the outdoor Onsen was amazing. I’d like to go back!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and serene. It is next to walking paths. It has great views of the volcano. The onsen is fabulous. The staff is the best!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again!
Stayed 1 night in May 2024
Verified

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything.
Stayed 4 nights in Nov 2024