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Birch Hill Suites Kansas City – Independence

2.0 star property

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Photo gallery for Birch Hill Suites Kansas City – Independence

Economy Studio, 2 Queen Beds, Non Smoking | Desk, bed sheets
Reception
Exterior
Property amenity
Fridge, microwave, stovetop

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

View in a map
14800 E 42nd St S, Independence, MO, 64055
  • Place, Cable Dahmer Arena
    ‪3 min drive‬
  • Place, Kauffman Stadium
    ‪5 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪6 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪36 min drive‬

Room options

View all photos for Economy Studio, 2 Queen Beds, Non Smoking

Economy Studio, 2 Queen Beds, Non Smoking | Desk, bed sheets

Economy Studio, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio, 1 Queen Bed, Non Smoking

Desk, bed sheets

Economy Studio, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Studio, 1 Queen Bed

Desk, bed sheets

Economy Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Birch Hill Suites Kansas City – Independence

Suburban hotel in Independence with free parking
This smoke-free hotel features coffee/tea in a common area, laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine.
Birch Hill Suites Kansas City – Independence offers 120 accommodations, which are accessible via exterior corridors. Kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

During your stay at Birch Hill Suites Kansas City – Independence, you'll be close to GEHA Field at Arrowhead Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 8 minutes by car from GEHA Field at Arrowhead Stadium and 7 minutes from Kauffman Stadium
  • Dogs welcome for a fee
As a guest of Birch Hill Suites Kansas City – Independence, you'll find a vending machine, coffee/tea in common area, and laundry facilities. Public spaces have free WiFi. Birch Hill Suites Kansas City – Independence also features express check-out, a front desk safe, and a lift. Limited free parking is available on a first-come, first-served basis.

This Independence hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (61 centimetre high)
  • Lever door handles
  • Lift (74 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per day, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crossland Hotel Independence Kansas City
Crossland Kansas City Independence
Crossland Kansas City Independence Aparthotel
HomeTowne Studios Kansas City Independence MO Aparthotel
HomeTowne Studios Kansas City Independence MO
Towne Stuos Kansas City Inpen
HomeTowne Studios Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel
Birch Hill Suites Kansas City – Independence Independence
HomeTowne Studios Kansas City Independence MO by Red Roof
HomeTowne Studios by Red Roof Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel Independence

Birch Hill Suites Kansas City – Independence Reviews

Reviews

5.8
Rating 10 - Excellent. 182 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 151 out of 1002 reviews
Rating 2 - Terrible. 292 out of 1002 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

You get what you pay for! Upon check-in the office smelled like weed. I booked a double room and we got a single, the table that should have been in the room in the kitchenette area was gone and a queen bed was in the middle of the floor. Bathroom floor was in bad shape. The room had been painted to make it appear 'fresh'. There were many long term guests wondering the parking lot, sitting out in front of their rooms. Would not recommend at all. Very disappointed, our room looked NOTHING like the pics online.
Bathroom floor
Handicapped bar was not secure
No edging to prevent shower water from getting under the flooring in the bathroom
Kitchenette was ok
Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Stayed 1 night in Aug 2025

10/10 Excellent

Geremie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Nathanael, Springfield

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't clean. We mopped the floor and it was so dirty the water looked like chocolate milk. It smelled and the cabinets were falling apart. It's like the picture on the website was their best room and the rest are in the slums. The elevator was filthy and going up 3 floor between 1 and 2 floors the elevator drops a little and scares you unti thinking it's going to fall. Staff was nice, but clearly this place is trying to improve, but I feel like i was mislead that this place was clean and it wasn’t. All the doors were busted and didn’t close with ease. You had to slam or force it to close. Half of the outlets worked. One of the pillows smelled like urine. On a good note i didn’t see any bugs.
Stayed 2 nights in Jul 2025

2/10 Terrible

Reginald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is atrocious in every way. The nicest office person by far is Daisha. The most rudest and most unprofessional office person is Jaime! The elevator sounds like the sky is falling into the floor of the elevator. The outside has trash everywhere and they claim they're remodeling. The hallways smell like pee and weed and funk. I will never stay at this hotel again if i can help it! 0/10 I would not recommend this place to anyone! Beware and don't waste ur hard earned money or ur time on the trash dumpster of a hotel. They have beg bugs and roaches and weird looking bugs. My room phone never worked. I had no bulb in the stove hood. The fridge light bulb was always out and they never changed it. They had the water turned off every few days.
Stayed 28 nights in Jun 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Stayed 12 nights in Jul 2025

10/10 Excellent

Markcus

Stayed 2 nights in Jul 2025

4/10 Poor

Manda

Stayed 7 nights in Jul 2025

10/10 Excellent

Re'Colia

Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Stayed 1 night in May 2025

6/10 Okay

Leatrice

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

4/10 Poor

Rebecca

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Would not recommend

I arrived late in the evening and was truly exhausted and just wanted a shower and sleep. The young lady who checked me in was very nice … sorry I didn’t catch her name. I was on the 3rd floor and the elevator was old and creaky and I definitely was concerned about safety. I got to the room and it barely looked anything like the pictures. Kinda reminded me of college dorm first day. The were no pretty bedspreads or soft lighting as pictured. I went to take a shower and the lack of water pressure coupled with the mystery of how to find the hot water left much to the imagination. There were weird stains on the shower curtain that weren’t visible until you were in the shower. They give you one (Bath towel) 2 wash cloths and a floor mat. There are also 2 slivers of soap nicely packaged so you don’t think it’s already been used. There was dust and cobwebs in most corners. I kept thinking you just need to sleep here. I figured I could watch a little TV which is when I noticed there was no remote. No I didn’t bother getting dressed to ride the death elevator to go report it. The blanket on the bed was barely thicker than the sheet but at least it was clean and the bed was comfortable and the AC worked. I made mention to the desk agent when I checked out about the TV remote being absent and she was like “you could have come back down”
Stayed 1 night in Jul 2025

2/10 Terrible

Christina

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never checked in on this date great hotel for the price but i never checked in someone at the counter needs to check ids
Stayed 1 night in Jun 2025

2/10 Terrible

Austin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst play to stay ever!!!

Was there a total of 3 weeks room was disgusting but was looking for an apartment in mean time. The room was already dirty and damaged prior to getting there. A hole in the bottom of the door allowing bugs to walk in. It says smoke free facility but the STAFF and RESIDENTS are smoking non stop near the office and doorways. The neighbors constantly fight making it hard to sleep. The worst part is the reviews (they give themselves) were all great. But first couple weeks I was getting bite in bed, thought maybe ants. Then found it was bed bugs! I called the staff and they told me to throw away my own sheets and to come get new ones if I wanted. I asked for a refund and they said no refunds and that I PROBABLY BROUGHT THEM! My family and I are very clean and I just drove from California for a place to stay before finding a home and they say I brought them?!?! I ended up sleeping in my car for the next 4 days and only using the restroom in the room until I got into my apartment. This place needs to be shutdown!!!
Stayed 7 nights in Jun 2025

2/10 Terrible

Rajeeb

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Will never book through this website. Photos were totally different from the actual condition.
Stayed 1 night in Jul 2025

2/10 Terrible

Riley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

8/10 Good

Lisa

Stayed 1 night in Jun 2025

2/10 Terrible

Austin

Stayed 8 nights in Jun 2025

4/10 Poor

Laurann

Disliked: Cleanliness, property conditions & facilities, room comfort
The elevator is really questionable , it said. No smoking on property an yet i had to wait on desk clerk to come in from smoking in front of building just a very uncomfortable setting
Stayed 1 night in Jun 2025

2/10 Terrible

chad

Travelled with family
Disliked: Property conditions & facilities, room comfort

A little below even my low expectations.

First off, I need to mention Im not very picky when it comes to a hotel. Cheap preference when all I need is a bed to sleep keeps me with low expectations. With that being said. This was the first hotel Ive ever been in that had no black out curtains. This was only a problem because the yard light made it appear as day time all night so was like a very bright nightligh in our room. I-70 came barely hindered to the point I had to check to make sure a window wasn't open. Thankfully I was tired and only had a little trouble going to sleep. No trash cans was also a first, although Im guessing they may have been stolen prior to our stay. In the morning when I tried the microwave it didn’t work, thankfully I tried the plug in another outlet and it worked but office didn’t open until 9am so I wasn't able to pass on any of these things. If you are a heavy sleeper you may be fine but if you're like me and all you really need is a bed and maybe a shower as long as your not a very light sleeper you might be fine. Hindsight, Id at minimal ask for a room on side facing away from interstate but I would actually try a different cheap hotel first.
Stayed 1 night in Jun 2025