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Holiday Inn Kansas City Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Kansas City Downtown by IHG

Exterior
Exterior
Lobby sitting area
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
770 Admiral Blvd, Kansas City, MO, 64106
  • Place, T-Mobile Center
    ‪14 min walk‬
  • Place, Kansas City Convention Center
    ‪19 min walk‬
  • Place, Crown Center
    ‪2 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Kansas City Downtown by IHG

Hotel with a restaurant, near T-Mobile Center
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Kansas City Downtown by IHG offers 110 accommodations with a safe and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Kansas City Downtown by IHG. During your stay, you'll be within walking distance of T-Mobile Center. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from T-Mobile Center and a few minutes from Kansas City Convention Center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1049 square feet (97 square metres) and includes a conference centre. A fitness centre, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Kansas City Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kansas City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Holiday Inn Kansas City Downtown by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,049 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Downtown Kansas City
Comfort Downtown Kansas City
Downtown Comfort Inn
Comfort Inn Kansas City Downtown
Comfort Kansas City Downtown
Comfort Inn Suites Downtown
Kansas City By Ihg Kansas City
Comfort Inn Suites Kansas City Downtown
Holiday Inn Kansas City Downtown by IHG Hotel
Holiday Inn Kansas City Downtown an IHG Hotel
Holiday Inn Kansas City Downtown by IHG Kansas City
Holiday Inn Kansas City Downtown by IHG Hotel Kansas City

Holiday Inn Kansas City Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cordale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond team

Our stay was awesome and Issac definitely made my stay even better. With his quick assist with my booking changes and I truly appreciate him for making it a smooth process.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alix

Stayed 1 night in Aug 2025

8/10 Good

Chantel

Liked: Staff & service, property conditions & facilities
Great and spacious. Very helpful staff. Easy access to downtown kcmo.
Stayed 1 night in Aug 2025

10/10 Excellent

ERIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Erin, Des moines

Travelled with family
Liked: Staff & service
I booked this hotel vs Holiday inn Express up the street like we were wanting by accident. The staff was very nice and encouraged us to stay with them by upgrading our room and offering free breakfast vouchers at no additional cost to us. Staff was very friendly. Hotel was clean, but the rooms smelled musty/damp. Again, staff was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandra

Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great service
Stayed 1 night in Jul 2025

6/10 Okay

Quina

Travelled with family
Liked: Room comfort

Nice stay

Pros: The facility was pretty nice. When walking into the hotel it looked luxurious. The room was clean and had lots of space. Loved that the complimentary room items like soap and hand soap was full size Dove products. We ordered dinner from the restaurant. The restaurant had the best seasoned wings I ever had from a hotel. We were close to a lot of places. As we stayed approximately 10 minutes from places we visted. Even went into the state of Kansas to visit the mall which was 20 minutes away. Cons: Check in took a little longer than normal. Was not explained what happened. Paid $25.00 for outside lot parking. My granddaughter got trapped in the bathroom due to the slider being loose and door jammed and came off track. Maintenance did quickly come fix it. House keeping did not replace towels to arrival level even though we place all the dirty towels in the floor. Also, pillow cases were missing from bed. The view was horrible. The view was of an old building that seemed to be under construction as with the blinds open we were looking at a big dumpster because we were on the 2nd floor. Had to keep blinds closed. We uograded our reservation to include breakfast by $100 for 2 people. We received 4 vouchers but breakfast was $9.99 a person. Minus well had paid thru the hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel, Springfield

Stayed 1 night in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was right next to the fire door to the staircase. I am a light sleeper and woke up several times to that door slamming. The water took several minutes to warm up for a shower, but the bathroom was spacious and the provided shampoos and soaps were nice. I was also charged for breakfast in the morning when my booking said 2 breakfasts were included and I thought I would only have to pay for my 3rd.
Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Roy

Stayed 1 night in Jul 2025

8/10 Good

Thomas C

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Stayed 3 nights in Jun 2025

10/10 Excellent

Aldrich

Stayed 3 nights in Jun 2025

6/10 Okay

Aaron

Stayed 1 night in Jun 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can't close the bathroom doors and they charged us more than the amount agreed upon with Expedia (not talking about the $100 hold that will drop or the $25 parking fee. Considerable, additional fees were tacked on without disclosure). And again, you can't close the bathroom doors. They slide and then do not connect to make contact with the wall or even come flush. There's one public restroom in the hotel with 2 stalls, and for which you need a code. Please note this is not walkable to the Power & Light district.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor customer service. The AC in the room above the bed had a loud humming noise that occurred every 20-30 minutes. The problem was reported and could not be fixed. I was not allowed to change rooms until the 5th night.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very flean and comfortable. It was located very close to our destination.
Stayed 1 night in Jun 2025