Grand Palladium Kantenah Resort & Spa All Inclusive

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Where to?

Dates

November 2025

December 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

On private beach
Bar

Explore the area

Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

Place, Akumal Beach
‪5 min drive‬
Place, Half Moon Bay
‪8 min drive‬
Place, Yal-ku Lagoon
‪9 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Deluxe Garden View

Very good

37 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Room Deluxe with View

37 sq m
Sleeps 1

Suite Junior with View

42 sq m
Sleeps 1

Suite Luxury with View

58 sq m
Sleeps 1

Room Deluxe with View

37 sq m
Sleeps 2

Suite Junior with View

42 sq m
Sleeps 2

Suite Luxury with View

58 sq m
Sleeps 2

Room Deluxe with View

37 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 3

Room Deluxe With View

37 sq m
Sleeps 4

Suite Junior with View

42 sq m
Sleeps 4

Room Deluxe with View

37 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 4

Deluxe Sigle use Garden View

37 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Suite Superior with Garden View

103 sq m
Sleeps 4

Junior Suite Garden View

Exceptional

37 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

Exceptional

37 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

Wonderful

51 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

Very good

103 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

37 sq m
Sleeps 2

Suite Junior with Garden View

37 sq m
Sleeps 3

Suite Junior with Garden View

37 sq m
Sleeps 4

Suite Luxury with Pool View

37 sq m
Sleeps 2

Suite Luxury with Pool View

37 sq m
Sleeps 3

Suite Luxury with Pool View

37 sq m
Sleeps 4

Suite Premium with Pool View

51 sq m
Sleeps 2

Suite Premium with Pool View

51 sq m
Sleeps 3

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Master with Garden View

103 sq m
Sleeps 2

Suite Master with Garden View

103 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 4

Suite Junior with Garden View

37 sq m
Sleeps 1

Suite Junior with Garden View

37 sq m
Sleeps 3

Suite Junior with Garden View

37 sq m
Sleeps 4

Suite Luxury with Pool View

37 sq m
Sleeps 1

Suite Luxury with Pool View

37 sq m
Sleeps 3

Suite Luxury with Pool View

37 sq m
Sleeps 4

Suite Premium with Pool View

51 sq m
Sleeps 1

Suite Premium with Pool View

51 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 1

Suite Master with Garden View

103 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 4

Suite Premium with Pool View

103 sq m
Sleeps 4

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

9 Dec - 10 Dec

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

All-inclusive property with 3 restaurants and 5 outdoor pools

Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.

Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Kantenah Resort & Spa All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a beach bar and 2 swim-up bars
Splash around at the waterslide or swim in the 5 outdoor pools
Treat yourself to manicures and pedicures, hot stone massages or body wraps at Zentropia
Services include babysitting, a children's club and a lifeguard on-site
On-site recreation includes a private beach, tennis courts and a gym
9 minutes by car from Puerto Aventuras Marina and 10 minutes from Akumal Beach

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants on site.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkelling

Windsurfing

Land activities

Fitness facilities

Miniature golf

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Language

Water fitness

Entertainment

On-site entertainment and activities

Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 swim-up bars
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining

Things to do

5 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Bowling alley
Children's club
Children's pool
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's club
Children's games
Children's pool
In-room cot
Laundry facilities
Lifeguards on site
Mini golf
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 buildings
2 floors
Banquet hall
Built in 2002
Designated smoking areas
Lifeguards
Renovated entire property - December 2023

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad

Grand Palladium Kantenah Resort All Inclusive

Kantenah Grand Palladium

Grand Palladium Kantenah

Grand Palladium Kantenah All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Nury

14 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2025

10/10 Excellent

Thawngza

Travelled with family and small children

14 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love everything about this property. Staff were amazing, room service was excellent. They have great food choices.. would love to go back for sure

Stayed 5 nights in Aug 2025

10/10 Excellent

Maciej

14 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Animals and areas a

Stayed 5 nights in Aug 2025

10/10 Excellent

Maria Isabel

14 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Grand Palladium Kantenah resort, is a beautiful resort. So much to see and explore. I love how they have made an effort to not discomfort the animals that live here. The staff is very attentive and nice. The resort is always very clean. I would definitely stay here again.

Little critters you’ll see around the resort.

Stayed 7 nights in Aug 2025

4/10 Poor

Vernetta, Passaic

Travelled with family

14 Aug 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

Carla by the pool was the best and can say helped improved my trip. Ana at the front desk was also very accommodating. And the membership representative Oz was amazing and almost talked me into buying into the GP. But after sleeping on it I decided against it. Everything else was very disappointed with this resort. I almost purchased a membership and decided to think about it and see the resort and was disappointed with the lack of communication between the staff it took 3 room assignments before I got a clean room. the restaurants were empty and they said they had no reservations. The golf cart drivers (Luciano specifically) was extremely rude. This resort was very very large with 4 resorts on the properties with rules on where you could or could not go to. All resorts on the properties had fairly good nightly shows but absolutely nothing to do after the show. No music at the pool no entertainment at all very boring but if you are looking for absolutely NOTHING to but lay at the pool (ocean had seaweed) again very boring, I won't return to this resort. I've gone to Grand palladium in Jamaica and had an amazing time but this resort was not for me.

Stayed 7 nights in Aug 2025

10/10 Excellent

Christina, Portland

Travelled with family

13 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We bought a membership and we will be returning next year! Had such a wonderful trip! Oz and Mauricio and Angel were just a few of the amazing people that helped us while we were there everyone was so wonderful

Stayed 9 nights in Aug 2025

8/10 Good

Mark, Richmond Hill

Travelled with family and small children

13 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All very nice except the Travel Club sales pitch the first morning. A very negative start. But a fun week overall.

Stayed 7 nights in Aug 2025

8/10 Good

Diego

Travelled with family, Travelled with family and small children, Travelled with partner

12 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was great! We love the Family Selection. The beds were a little to firm. There are lots of activities to do around the property. Family selection allows you lots of access. Pools were great, beach not so great due to the season. Cons- The staff will ask you almost everyday to tour the Property for future travels in other locations almost like a (timeshare). Sometimes it just becomes way too much after telling them NO multiple times. When your on vacation and with your own personal itinerary for your family you just dont want to be bother with this.

Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan J

10 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fabulous experience...nice and clean...great staff...great dining options...lots to do highly Recommended!!!

Stayed 4 nights in Aug 2025

8/10 Good

Abbas

Travelled with family

10 Aug 2025

Liked: Staff & service, amenities, property conditions & facilities

I would have given the resort a full five stars if we had been informed that the beach was closed due to the sargassum. We had no idea about the situation, as it was not mentioned anywhere in the information provided. We were very disappointed to arrive at the resort only to find out that the beach was basically unusable. If we had known, we would have postponed our yearly family trip to October

Stayed 5 nights in Aug 2025

10/10 Excellent

Cambria

10 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very beautiful space! So much variety Definitely will come back!

Stayed 3 nights in Jul 2025

4/10 Poor

Dana

Travelled with family

10 Aug 2025

Liked: Cleanliness

If you enjoy using an ap to do everything and having dinner at either 530 or 10 pm then this is the place for you. Food is subpar at best. Everything is about the upsell.

Stayed 6 nights in Aug 2025

10/10 Excellent

David

9 Aug 2025

Stayed 5 nights in Aug 2025

8/10 Good

Jaime

Travelled with family

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Transportation on the property and butler service was great. Pool and beach areas were beautiful. Needed to keep asking for basic items from housekeeping: toilet paper, washcloths. Lots of dining options. They had an open vendor market one night- avoid at all costs! The vendors were selling same items for the gift shop at prices 10xs higher and will charge your credit card prices not agreed upon.

Stayed 5 nights in Aug 2025

10/10 Excellent

Olena

9 Aug 2025

Stayed 6 nights in Aug 2025

10/10 Excellent

Nataliya

Business traveller

8 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the ultimate place for a family vacation. Each member of your family will find something enjoyable to do at all times.

Stayed 10 nights in Jul 2025

10/10 Excellent

WILLIAM

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

4/10 Poor

Gehan Nabil Ibrahim

Travelled with family

7 Aug 2025

Liked: Property conditions & facilities

Disliked: Staff & service

The property is huge, there is a lot to do for kids. However, their service and accommodation is garbage. Watch out when you see the The Club level people as they will try to steal and persuade and promise of coupons and gifts and thats all false.

Stayed 7 nights in Jul 2025

10/10 Excellent

Randy, Miami

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 3 nights in Aug 2025

10/10 Excellent

Maribel

Travelled with family, Travelled with family and small children

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The family selection area was amazing for my family, specifically for my 2 yr old.

Stayed 6 nights in Jul 2025

10/10 Excellent

mohsen

Travelled with family

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is at excellent level. Very friendly staff, quality foods, great sceneries, 5ft pools, and more. But you may consider some tips before picking this hotel complex. 1- buildings are located far from lobby/restaurants. so, you will need a (free) cart ride to get there. The wait time for those carts was 15 to 45 minutes, depending on day and time. 2- The beach was not swimmable at this season. There were plenty of sea weeds and floating sands that makes it look nasty. 3- If you're coming through Cozumel's airport, allow more than 2 hours for transportation. Ferry leaves every 30 min. 4- Restaurants only serve dinner. For lunch (and breakfast of course) you may use one of the buffets. All in all, the hotel is located in a very beautiful land and maintains high quality standards for everything they offer.

Stayed 5 nights in Jul 2025

6/10 Okay

Nelli

Travelled with family, Travelled with family and small children, Travelled with group

5 Aug 2025

The resort is spacious and easy to navigate. Transportation between buildings were outstanding always easy to find or request . Restaurants are not possible to book at all so options are to eat at the buffet mostly. Room service was just ok ( they need more attention to details)

Stayed 7 nights in Jul 2025

10/10 Excellent

Lisandra

4 Aug 2025

Stayed 5 nights in Jul 2025

4/10 Poor

Teny

4 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Not worth the money

Stayed 5 nights in Jul 2025

10/10 Excellent

Samantha Lee

3 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2025

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