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Gilmore Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Gilmore Hotel, Trademark Collection by Wyndham

Bar (on property)
Lobby
Room, 1 Queen Bed, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
326 Front St, Ketchikan, AK, 99901
  • Place, Port of Ketchikan
    ‪3 min walk‬
  • Place, Creek Street
    ‪4 min walk‬
  • Place, Dolly's House Museum
    ‪6 min walk‬
  • Airport, Ketchikan, AK (KTN-Ketchikan Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking, Ocean View

Room, Multiple Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Ocean View

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Room, 2 Queen Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Gilmore Hotel, Trademark Collection by Wyndham

Boardwalk/promenade hotel with free airport shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Gilmore Hotel, Trademark Collection by Wyndham offers 34 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Gilmore Hotel, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Port of Ketchikan. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy seafood while dining at Annabelles
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Port of Ketchikan and 4 minutes on foot from Southeast Alaska Discovery Center
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Gilmore Hotel, Trademark Collection by Wyndham also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Ketchikan hotel is smoke free.

Annabelles – This restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Annabelles

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed between 1 October and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Gilmore Hotel, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gilmore Hotel
Gilmore Hotel Ketchikan
Gilmore Ketchikan
Hotel Gilmore
Gilmore Hotel, Trademark Collection by Wyndham Hotel
Gilmore Hotel, Trademark Collection by Wyndham Ketchikan
Gilmore Hotel, Trademark Collection by Wyndham Hotel Ketchikan

Gilmore Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 624 reviews
Rating 8 - Good. 210 out of 624 reviews
Rating 6 - Okay. 147 out of 624 reviews
Rating 4 - Poor. 69 out of 624 reviews
Rating 2 - Terrible. 32 out of 624 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
This property is very old and in need of renovation. The building is a cool historical building from the early 1900s, but the room offerings are poor with old slumping mattresses and poor ventilation. We arrived on a warm week in Ketchikan and it was extremely stuffy and hot in the rooms. The area was loud, but close to coffee and one of the only restaurants open after cruise ships depart, so that was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay that is downtown and within walking distance to the area. The staff is friendly and accommodating. The free shuttle service to the airport is a nice perk.
Stayed 2 nights in Jul 2025

4/10 Poor

mitchell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Craig

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! So accommodating and kind. It’s such a convenient walk to take in historic Ketchikan. We were thoroughly impressed!
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Old hotel that has been redone.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptionally helpful and friendly. Bonus was free ride to and from airport!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Mattress needs replacement; shower lukewarm; clean

Stayed 1 night in Jun 2025

6/10 Okay

Larry

Travelled with group
Liked: Cleanliness
The lady at the desk today kept locking the front door during the day. She then came out to hassel the cabin driver when we left for no reason.
Stayed 1 night in Jun 2025

8/10 Good

JASMINE

Liked: Cleanliness, staff & service
It’s old but has charm. The water is a bit funny in the shower but it’s hot. Definitely okay for a night or two as the location is great for exploring central Ketchikan
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with partner
Disliked: Property conditions & facilities
Our room, 217, has worn out carpet A subpar mattress Home Depot fixtures in the bathroom (in contrast w room and mirror) Ridiculous black towels that were more like sham-wow car cleaning cloths than hotel towels Chinese toilet paper Any character that a historic building has was completely ruined by what I listed. And more. Can’t recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

Stayed 4 nights in May 2025

6/10 Okay

KHAIMOOK

Liked: Cleanliness
This hotel sits right at downtown. It's convenient to walk over to shops. Staffs are super nice and friendly. The only downside is the heater in the room. It's the old style steam heater. On my first night, it ran so loud all night that I could not sleep. The gurgling noise of the heater is terrible. The second night, after learning how to turn it off, I could sleep. I wish the hotel upgrade this feature. It looks like that thing has been there for at least 40 years.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful.The hotel was very nice.The room was very nice.The restaurant was great.The location was great.Could not have had a better stay.
Stayed 1 night in May 2025

2/10 Terrible

Thomas W

Travelled with family
Disliked: Amenities, property conditions & facilities
Way out of date. Tiny rooms Thin walls. Can't control your own temperature. No ammenities .
Stayed 3 nights in May 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
The Gilmore is a very old but well kept up hotel in downtown Ketchikan. Can’t beat the location- right on the Main Street. Quiet. My room didn’t have a great view but the great location was so good!! Staff was very nice. They paid for taxi to and from the airport ferry!! Restaurant Annabelle’s was next door and had good food!!
Stayed 4 nights in May 2025

10/10 Excellent

Critina

Travelled with group
Family owned and very accommodating with personal greeting when seen at desk.
Stayed 3 nights in May 2025

10/10 Excellent

Shaun, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location and a very friendly staff. Wifi worked really well too. Bed was surprisingly comfortable. Bathroom was a little cramped and not well ventilated, but all was clean and functioned well. Annabelle’s (the attached restaurant) had a great selection of food.
Stayed 3 nights in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Kevin

Disliked: Property conditions & facilities

Funky and Part of the Charm

The property is conveniently located and well priced. But there are limitations. The WiFi would only work if you cracked the room door open. Though the front desk said it was a courtesy upgrade to give me a tub, there wasn’t adequate hot water to fill it. My dream of a hot bath in Alaska never happened. The staff was responsive, but often wasn’t able to resolve the above issues. Part of the charm of an historic property. The restaurant downstairs pops their back door open obviously to vent deep far fryer fumes into the lobby. The carpet on the stairs shows a bit of tackiness due to that. The maid apologized she wasn’t able to clean my room one day. She was short handed. The television in the room was small and needed to be programmed to fill the entire screen. No roller shades on the windows facing the street, so it was either blackout or give the street a show. Would I stay here again? Probably not. But somehow I feel for the staff who seems to be struggling against an aging property and perhaps management limitations. I’m not angry, just disappointed that with a few changes to this old diamond in the rough could perhaps make it shine again.
Stayed 5 nights in May 2025

10/10 Excellent

Tyler

Stayed 3 nights in May 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful. The decor is right up my alley...the adjoining restaurant is Fabulous...right clam chowder and Mary is the best. Wouldn't change a thing
Stayed 1 night in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
character and staff excellent
Stayed 1 night in May 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel that has been nicely updated
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Gilmore! The history, the location, the cozy beds, and the great hard working staff. Hats off to Jim at the front desk, he was so sweet to us and helped us get around and shop for local fish. It was a fun outing, thanks to Jim! And because of Jim my family will enjoy fish from Alaska when we get home.
Stayed 3 nights in May 2025