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Four Points Flex by Sheraton Kobe Sannomiya

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Kobe Sannomiya

Lobby
Restaurant
Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, free WiFi
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2-1-9 Nunobikicho, Chuo-ku, Kobe, Hyogo, 651-0097
  • Place, Kitano Ijinkan Street
    ‪4 min walk‬
  • Place, Meriken Park
    ‪19 min walk‬
  • Place, Kobe Tower
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪94 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Double Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Single Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Four Points Flex by Sheraton Kobe Sannomiya

Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Four Points Flex by Sheraton Kobe Sannomiya offers 199 accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the overall property condition at Four Points Flex by Sheraton Kobe Sannomiya. During your stay, you're just a quick walk from Space 11 Darvish Museum. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the family restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Kobe Harborland and a few minutes from Port of Kobe
There's a restaurant on site. WiFi is free in public spaces. Four Points Flex by Sheraton Kobe Sannomiya also features a vending machine, laundry facilities, and a lift.

This 3-star Kobe hotel is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 6:00 AM to 10:00 AM.
松屋(和食・牛丼チェーン) – On-site family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily Japanese breakfast available 6:00 AM to 10:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • 松屋(和食・牛丼チェーン)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 880 for adults and from JPY 880 for children
  • Nearby parking fee: JPY 2500 per day (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO INN Sannomiya
UNIZO Kobe Sannomiya
UNIZO Sannomiya
UNIZO INN Kobe Sannomiya
Four Points Flex by Sheraton Kobe Sannomiya Kobe
Four Points Flex by Sheraton Kobe Sannomiya Hotel
Four Points Flex by Sheraton Kobe Sannomiya Hotel Kobe

Four Points Flex by Sheraton Kobe Sannomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 738 reviews
Rating 8 - Good. 266 out of 738 reviews
Rating 6 - Okay. 55 out of 738 reviews
Rating 4 - Poor. 9 out of 738 reviews
Rating 2 - Terrible. 9 out of 738 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Daisy

Liked: Cleanliness, staff & service, amenities
Clean room good staff and convenient to get around
Stayed 5 nights in Aug 2025

8/10 Good

Adrianna

Stayed 2 nights in Nov 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, AC / Heating works, hot shower, WIFI, and good price. I'll be coming back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. We liked the location as it was close to Shin Kobe for the Shinkansen and hike to herb garden but also close to local train station to access harbourland and our regular train travel.
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Staff was polite and room was clean.
Stayed 3 nights in Nov 2025

8/10 Good

THERESA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Room was clean. Staff were pleasant. Only complaint - the bed. If people want to sleep on the floor, LET THEM. The bed was comparably hard and was not appreciated for a welcomed stay. (Perfect industry strategy to solve your overtourism issues.)
Stayed 2 nights in Nov 2025

6/10 Okay

Machiko

Bathroom is very small.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Small room. But the location is excellent. There’s 2 stations nearby and there’s a lot of restaurants or dining options. Shopping areas are within walking distance. Able to walk to the harbor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Room comfort
This hotel is affordable, and even though it is located conveniently right between both train stations in Kobe (Shin-Kobe and Sannomiya), it’s a good 15-minute walk from either, so consider that if you are hauling luggage across town (maybe take a taxi). The rooms are ridiculously small. We kept tripping over our luggage and each other, and the bathroom felt like an airplane bathroom. It’s probably fine if you’re traveling solo, but it’s definitely cramped and feels like an economy hotel. Nothing fancy, not that comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is clean and nice
Stayed 2 nights in Oct 2025

8/10 Good

Shin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ZHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staffs & clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to public transportation. Small but comfy room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shiyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to a bus stop, close to lots of places (walkable). The check in and out was quick, you can also leave ur luggage before or after for a bit. Overall clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Would not stay again.

I was very disappointed in my stay. The front desk people were very nice but their limited English ability was a real problem. I ended up in taxis going to parts unknown. Even though they wrote directions in Japanese, it still wasn’t helpful. My room was so small that I could barely open my suitcase. There was only room for a small single bed. Also there was no restaurant or food facility . I was anxious to leave. I stayed 4 nights
Stayed 4 nights in May 2025

6/10 Okay

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modernised Staff lovely Comfortable beds and well sized rooms Walking distance to transport
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location, clean rooms and easy check-in/out.
Stayed 2 nights in Jan 2025

6/10 Okay

????, Nagoya city

Stayed 2 nights in Nov 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and dinning options
Stayed 1 night in Jun 2024

10/10 Excellent

Risa Mae

Stayed 2 nights in May 2024

8/10 Good

Lucas

Liked: Cleanliness, property conditions & facilities
Clean safe covinient economical
Stayed 2 nights in Apr 2024

10/10 Excellent

Jan

Stayed 1 night in Apr 2024