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Hyatt Centric Ballygunge Kolkata

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A rooftop swimming pool with lounge chairs and umbrellas, surrounded by a modern building with large windows.
Reception
Lobby sitting area
Gym
Food and drink
Luxury
5.0 star property
9.4

Exceptional

Luxury hotel near South City Mall

Located close to Birla Mandir and Victoria Memorial, Hyatt Centric Ballygunge Kolkata provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a health club.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
17th Garcha 1st Lane, 1st Lane, Kolkata, West Bengal, 700019
  • Place, Gariahat Market
    ‪8 min walk‬
  • Place, Birla Mandir
    ‪12 min walk‬
  • Place, Shrine Basilica Bandel
    ‪12 min walk‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪58 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually furnished

Executive Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, minibar, in-room safe, individually furnished

Room, 2 Single Beds

  • City view
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hyatt Centric Ballygunge Kolkata

Along with 3 restaurants, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site.
Hyatt Centric Ballygunge Kolkata offers 93 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
During your stay at Hyatt Centric Ballygunge Kolkata, you're just a quick walk from Gariahat Market. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at Tess, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Birla Mandir and 6 minutes from South City Mall
  • Airport and local-area shuttle service available for a fee
Hyatt Centric Ballygunge Kolkata offers its guests an outdoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Hyatt Centric Ballygunge Kolkata. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Tess – This bistro specialises in international cuisine and serves lunch, dinner and light fare.
Yayavar – This theme restaurant specialises in Indian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: INR 1,180 for adults and INR 590 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Tess
  • Yayavar

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 7 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Centric Ballygunge Kolkata

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1180 for adults and from INR 590 for children
  • Airport shuttle fee: INR 1770 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballygunge Park Plaza
Kolkata Park Plaza
Park Plaza Ballygunge
Park Plaza Ballygunge Hotel
Park Plaza Ballygunge Hotel Kolkata
Park Plaza Ballygunge Kolkata
Park Plaza Kolkata
Park Plaza Kolkata Ballygunge
Park Plaza Kolkata Ballygunge India/Kolkata (Calcutta), Asia
Radisson Kolkata Ballygunge Hotel
Radisson Kolkata Ballygunge India/Kolkata (Calcutta)
Radisson Kolkata Ballygunge
Hyatt Centric Ballygunge Kolkata Hotel
Hyatt Centric Ballygunge Kolkata Kolkata
Hyatt Centric Ballygunge Kolkata Hotel Kolkata

Hyatt Centric Ballygunge Kolkata Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 100 reviews
Rating 8 - Good. 15 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 0 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Swapan

Stayed 1 night in Jan 2026

10/10 Excellent

Seraz Md Sohail

Rooms: were cleaned everyday Excellent Location: Walking distance to Gariahat shopping market as well as good halal restaurant (e.g. Mircha Masala)
Stayed 10 nights in Dec 2025

10/10 Excellent

Shalmoli

Stayed 4 nights in Jan 2026

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Amarnath

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, and the staff were very responsive. Check-in and check-out were smooth. However, the view out of the window was depressing: old, abandoned, multi-storied government quarters. I realize that the hotel cannot do anything about it. Our room keys often failed, and they needed to be rekeyed. This was for multiple rooms that our family used. So it looks like a more general problem. While the staff was very responsive and addressed the issue immediately, this did cause us some inconvenience. The location is unbeatable. Very close to the Gariahat and all the hustle and bustle. A lot of street food and street shopping options are within walking distance. The hopping malls are not far either. We used the hotel car for a few trips and airport pickup and dropoff. They are reasonably priced, and the drivers were great. Ubers were also very easy to get. The restaurant is nice. We enjoyed the breakfast buffet. However, the Indian options for lunch and dinner were often too spicy. They may be intended for Indian guests, but they are too spicy for Western palates. This is unlike the other 5-star restaurants in India I experienced on the same trip.
Stayed 2 nights in Dec 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities, good breakfast opinion, helpful staff
Stayed 4 nights in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
I have stayed at the taj bengal normaly this hootel is a way better location. Good clean room great location tasty food in both dining options.sometimes there could be communication errors with. Staff. That caused issues which were frustrating at times.such as getting a 4am wake up called when asking to be called 8am. But in genral good clean hotel and friendly staff. One thing i would give as feedback i kept getting asked to do feedback froms. All the staff which became an annoyance to the stay. Quite clearly there is some comission involved.Feedback should really be requested after the stay not 10 times during the stay.
Stayed 4 nights in Dec 2025

8/10 Good

Louay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 8 nights in Dec 2025

10/10 Excellent

arghyadeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff very friendly and amazing service
Stayed 2 nights in Dec 2025

6/10 Okay

Ritaban

It was okay. Not the best experience but ok. View is terrible. Room I took had electrical issues. Couldn’t use all plug points. Service was good. I had had better experiences in other hotels in Kolkata.
Stayed 26 nights in Oct 2025

10/10 Excellent

Saloni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel, good food and super staff
Stayed 6 nights in Oct 2025

8/10 Good

KSN

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room staff v ery courtseous. Sourrounding too bad
Stayed 2 nights in Oct 2025

10/10 Excellent

Mandy

Stayed 1 night in Nov 2025

8/10 Good

Aneesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was great, I really liked this and my Dad really liked it too. The breakfast was good and had variety. The beds were comfortable and the shower had good power. We would get an Uber to the Indian Museum/Park Street and would then spend the whole day walking around the sites (Victoria Memorial Hall, Tipu Sultan Masjid, Birla Planetarium, Indian Museum, Markets and Park Street). One day we had to travel a bit further to get to Rabindranath Tagore Museum but it is well worth it. If you dont mine taking a 30min taxi to the highlights then this is definitely the hotel for you.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joydeep, Singapore

Always clean, courteous and warm, great food especially the in room dining
Stayed 6 nights in Oct 2025

6/10 Okay

Dipti

Travelled with partner
Liked: Cleanliness
Small clean rooms, nice staff, expensive restaurants limited draft beer options and they take Bluetooth speakers off guests on arrival. Good area to explore from but limited information available on site for tourism in the city.
Small pool with a few beds
Interesting neighbors
Stayed 3 nights in Oct 2025

10/10 Excellent

Anshuman

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is rather new and it is very well organized with the staff going overboard when it comes to hospitality. The rooms are where the hotel really shines. The decor, lighting, automatic shades, sunlight dimming opaque curtains, motion sensitive area lighting, a bath shower which drowns the guest in a warm watery embrace. There is a lot to like about the rooms. The regular fare is all there including a 70-65 inch TV, but I did not watch anything on it to know its pluses or minuses. The restaurant downstairs does a good job, but where the Yayavar restaurant can indeed improve its service is in two areas - 1. Do not overcook the veggies in the buffet menu. The string beans were cooked so much, they had turned chewy. One ought to be able to feel a slight crunchiness from the veggies. 2. The F&B staff is so focused on providing an exemplary service that it sometimes feels somewhat intrusive. They should allow a guest to enjoy their meal in peace rather than have to answer a question about how the food is every 3-4 minutes. They should keep the conversations to a minimum unless a guest truly wants a lengthy dialog on anything. One positive thing I noticed is that the F&B staff remembers guest preferences and does check if they want their fav upon a second visit to the restaurant onwards. The housekeeping staff leaves no stones unturned in giving you a room which is spic and span. Other than a couple of minor irritants, my stay was very very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Prantika

Stayed 5 nights in Oct 2025

8/10 Good

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Nafisha

Stayed 1 night in Oct 2025

10/10 Excellent

Devika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Mayuresh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Very well maintained property. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joydeep, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept property with very good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Raghuvar, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

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