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Premier Krakow Hotel

4.0 star property

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Photo gallery for Premier Krakow Hotel

Lobby
Exterior
Indoor pool, pool loungers
Daily buffet breakfast (PLN 60 per person)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
14 A Opolska Street, 14A, Kraków, Lesser Poland Voivodeship, 31-323
  • Place, John Paul II Hospital
    ‪2 min drive‬
  • Place, Centrum Kultury Dworek Bialopradnicki
    ‪3 min drive‬
  • Place, 5th Military Hospital
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds, Non Smoking

Shower, free toiletries, hair dryer, bathrobes

Classic Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 Single Bed, Non Smoking

Shower, free toiletries, hair dryer, bathrobes

Classic Room, 1 Single Bed, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 3 Single Beds, Non Smoking

Classic Room, 3 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Classic Room, 3 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Classic Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Single Bed, Accessible, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Suite, 1 Queen Bed, Non Smoking

Shower, free toiletries, hair dryer, bathrobes

Standard Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

Premier Krakow Hotel

Hotel in Kraków with sauna and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a conference centre and a coffee shop/cafe are on-site.
Premier Krakow Hotel offers 169 accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
During your stay at Premier Krakow Hotel, you'll be within walking distance of John Paul II Hospital. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • 8 minutes by car from Royal Road and 9 minutes from Main Market Square
  • Airport shuttle service available for a fee
Premier Krakow Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Premier Krakow Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Premier Krakow Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 60 for adults and PLN 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 January to 19 January:
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 60 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 50 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: PLN 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Premier Krakow Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Premier Kraków Hotel
Premier Krakow Hotel Hotel
Premier Krakow Hotel Kraków
Premier Kraków Hotel Premium
Premier Krakow Hotel Hotel Kraków
Best Western Premier Krakow Hotel

Premier Krakow Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 205 reviews
Rating 8 - Good. 86 out of 205 reviews
Rating 6 - Okay. 21 out of 205 reviews
Rating 4 - Poor. 15 out of 205 reviews
Rating 2 - Terrible. 4 out of 205 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Oksana

Stayed 1 night in Oct 2025

2/10 Terrible

Huseyin

Disliked: Cleanliness, property conditions & facilities
Unfortunately my experience was not positive. The room felt very outdated and in need of renovation, with old furniture and carpeted floors throughout the hotel that gave it a worn, musty feel. The most concerning issue, however, is that after returning home I discovered a bed bug in my bed. While I cannot be absolutely certain it came from this hotel, the timing strongly suggests it. Bringing home a pest problem is extremely stressful, and it has completely overshadowed my stay.
Stayed 2 nights in Aug 2025

8/10 Good

Darren Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apparently this hotel is classed as being in the business district. It's about 2.5 miles from Old Town so no issue for me who likes to walk. Otherwise taxis are cheap enough but to avoid the tourist over charging, prebook and pay via Uber or Bolt so it's about 25-30 zloty rather than a steep 80 from others. Room was clean and beds comfortable thanks to thick toppers. Housekeeping was a little hit or miss. One day they came, one day they didn't until we got back on the evening and spoke to reception. I woulds have no issues in booking here again, especially for the price I paid.
Stayed 4 nights in Jul 2025

8/10 Good

Ewelina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Stayed 3 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

24 hour check in + breakfast + pool

Good.....late arrival at 0130 No problem 24 hour reception If you book poor service carriers like WIZZ air this is the temp arrival hotel for you Has pool!
Stayed 1 night in Jul 2025

6/10 Okay

Darren Thomas

Travelled with family
Liked: Cleanliness, staff & service
Could do with a refurb. A bit dated. Stained carpets. Leaking bathroom towel rail. Having said that, it was adequate for price paid.
Stayed 5 nights in Jun 2025

4/10 Poor

Flordeliza, San Francisco

Disliked: Cleanliness
Sofa bed was dirty and had crumbs like it has never been cleaned. Room also smelled bad. Lots of noisy kids.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aleks

Stayed 4 nights in May 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super clean
Stayed 1 night in May 2025

10/10 Excellent

Usman

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Travelled with partner
Hotel was very clean with a good sized pool. Unfortunately I never got chance to take advantage of it. Rooms were a decent size with a bath and shower. Beds were comfortable and the room temperature was roughly 20 degrees without us having to adjust it. Towels were plentiful and our room was cleaned with freshly made beds everyday, Only issue we had was the location as it was about 15 minute taxi ride into centre. Wasn’t too bad as we used bolt taxi service which cost us 20 - 25 zloty (£5) as opposed to normal taxi 60 zloty (£12) Didn’t eat at hotel so can’t comment on the food.
Stayed 4 nights in Mar 2025

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

LUKASZ

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A bit small rooms. Great swimming pool and sauna.
Stayed 2 nights in Dec 2024

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality for the price
Stayed 2 nights in Dec 2024

8/10 Good

David, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marzena, New Port Richey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ludovit

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024