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Aparthotel

E&O Residences Kuala Lumpur

3.0 star property

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Photo gallery for E&O Residences Kuala Lumpur

Front of property – evening/night
Property amenity
Outdoor dining
Spa
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Dryer
  • Pool
  • Gym
  • Washer

Explore the area

View in a map
No. 1, Jalan Tengah, off Jalan Sultan Ismail, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Two Bedroom King & Queen

1 bedroom, in-room safe, blackout curtains, soundproofing

Two Bedroom King & Queen

  • 134 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom King & Twin

1 bedroom, in-room safe, blackout curtains, soundproofing

Two Bedroom King & Twin

  • 134 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom King

1 bedroom, in-room safe, blackout curtains, soundproofing

One Bedroom King

  • 105 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Twin

1 bedroom, in-room safe, blackout curtains, soundproofing

One Bedroom Twin

  • 105 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

E&O Residences Kuala Lumpur

Aparthotel with free parking, a short walk to Pavilion Kuala Lumpur
This aparthotel features an outdoor pool, a nightclub and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes and a sauna are on-site. Each apartment boasts a fireplace and a deep soaking tub, while also offering a kitchenette and an LCD TV with cable channels. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
E&O Residences Kuala Lumpur offers 200 air-conditioned accommodations with fireplaces and iPod docking stations. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include washers/dryers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at E&O Residences Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. Built in 2012, this comfortable aparthotel has 200 apartments. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a fireplace
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 coffee shops/cafes
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Tower
  • Airport shuttle service available for a fee
E&O Residences Kuala Lumpur offers its guests an outdoor pool, a sauna, and a fitness centre. The 2 coffee shops/cafes are great spots to grab coffee. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A nightclub, a terrace, and an arcade/games room are also featured at E&O Residences Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur aparthotel.

The aparthotel hosts a free manager's reception daily.
Zenzero – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Pool/Spa

  • Free pool cabanas
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Playground

Restaurants on site

  • Zenzero

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 50 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: MYR 250 per night

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • Nightclub
  • Pay films

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Arcade/game room
  • Gym
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 200 units
  • Banquet hall
  • Built in 2012
  • Garden
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property's breakfast is served at the nearby Gardenman KL or GLASS Tartines & Tipples restaurants, located 110 and 60 metres away.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at E&O Residences Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 50 for children
  • Airport shuttle fee: MYR 350 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 350 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
Tax ID - Kuala Lumpur
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
E&O Residences Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2057-T
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

E O Residences
E O Residences Aparthotel Kuala Lumpur
E&O Kuala Lumpur
E&O Residences
E&O Residences Aparthotel
E&O Residences Kuala Lumpur
Kuala Lumpur Residences
Residences Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel
E O Residences Kuala Lumpur
E O Residences Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel
E&O Residences Kuala Lumpur Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel Kuala Lumpur

E&O Residences Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1101 reviews
Rating 8 - Good. 382 out of 1101 reviews
Rating 6 - Okay. 108 out of 1101 reviews
Rating 4 - Poor. 46 out of 1101 reviews
Rating 2 - Terrible. 26 out of 1101 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Xiaoqing

Business traveller

To avoid summer, but I guess KUL is summer

The worst suite I have experienced in Kuala Lumpur, mostly stayed at the face suite, platinum suite, Melia, etc. wanted to try something different, bad idea. Room is horribly hot due to sun, the AC is inadequate. No USB port. Laundry detergent NOT provided, who travel with detergent. 2 little bottles of water per day with extreme heat.
Stayed 5 nights in May 2025

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities
The first room the AC did not work properly and had to switch
Stayed 8 nights in May 2025

4/10 Poor

Wasim

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

kenji

Disliked: Cleanliness, property conditions & facilities
There are some screw on the floor,So it is very dangerous to us. The air condition equipment are not control.
Stayed 7 nights in Mar 2025

8/10 Good

Frederic, Jalan Tengah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Mar 2025

8/10 Good

Wooi Hoong, Auckland

Travelled with partner
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
Stayed 6 nights in Jan 2025

10/10 Excellent

Srinivasa rama krishna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff
Stayed 4 nights in Dec 2024

4/10 Poor

BANU

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It is a badly maintained building. We changed rooms twice due to leaking showers and bidets, aircons not working, the safe didnt work. However, the saff are very friendly and accommodating. The location is not really great though.
Stayed 3 nights in Jul 2024

2/10 Terrible

mohamed

Stayed 4 nights in Jul 2024

2/10 Terrible

Johnny

Stayed 2 nights in Jun 2024

4/10 Poor

Asif M

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

E & O - Poor Management

Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jayne

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Noorazam

Stayed 2 nights in Jun 2024

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, room comfort
Huge rooms, clean and tidy. Poor TV signal.
Stayed 5 nights in Jun 2024

10/10 Excellent

Henry

Stayed 2 nights in May 2024

2/10 Terrible

Suhaila

Travelled with family
Disliked: Cleanliness, room comfort

A terrible stay - do not book.

Avoid this hotel at all costs. Room Issues: - The microwave's open button is broken, making it unusable. - The pans are filthy and old, rendering them unusable due to hygiene concerns. - The cups have coffee stains; we scrubbed them properly before using. - The bathtub had hair in it, making it too disgusting to use. It was still there on the fourth day when we checked out despite 'daily housekeeping'. - There was no ironing board or iron, even after thoroughly checking all corners and cupboards. - The washing machine was faulty and required pressing the power button about 20 times before it worked. I called reception for maintenance but none arrived, until the button eventually worked. - The dryer was broken, and we had to go to reception on the third day to request a new one because I really needed to use it. - A leaky bidet caused a puddle in the bathroom, and we had to turn it off after every use. - The tap water tasted and smelled awful, even after boiling, so we only drank bottled water throughout our stay. - Although the bed appeared clean, the inner duvet was filthy when held against the light. I only saw this on the last night we stayed there 4D3N and threw the covers off the bed. Explains why I felt itchy for two days, yet I thought it was due to the dust levels outside (see attached pictures). Terrible service too - refer to Google reviews.
Stayed 3 nights in May 2024

10/10 Excellent

Gaudencio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all the major attractions. Very clean and safe property.
Stayed 4 nights in May 2024

6/10 Okay

Maryam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's frustrating that the room was promoted as having a king bed when it actually only had a queen bed. It's unclear what I'm paying for when I don't receive what was advertised. Additionally, being charged extra for additional towels and blankets seems excessive. Charging tourism tax during check-out instead of at check-in adds to the confusion. Overall, I'm disappointed with these unexpected charges and discrepancies in the room amenities. It's disappointing to see watermarks in the bathroom and bathtub. While it's nice to have a telephone in the room, it's frustrating when it's difficult to reach staff members by phone.
Stayed 2 nights in Apr 2024

8/10 Good

Ken, Auckland

Liked: Cleanliness, amenities
Overall location was good. The room itself was spacious and had plenty of amenities such as the washer and dryer. Only issue was the shower area - water didn't drain properly and the sealing probably needed to be redone as the sides were leaking after a shower.
Stayed 9 nights in Apr 2024

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property worth staying here handy for most thing a high class establishment
Stayed 2 nights in Apr 2024

2/10 Terrible

Shyamali

Travelled with group
Disliked: Room comfort
It was sucha unpleasant stay, first day the aircon wasn’t working at all and it was super humid. Followed by the next day, there was no water in the shower , had to wait till they fix at it till 5pm. I checked out the hotel 1 day earlier and left for good after all the hassle. Totally ruined my trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Miad

Liked: Cleanliness, property conditions & facilities
A lovely residence in central KLCC location. A short walk from all the hustle and bustle. Only critique was that the Breakfast options were a bit limited (black tea and coffee only included) and only rich, savoury meal options which felt quite restrictive. Pool and gym facilities were great though. I really enjoyed my stay.
Stayed 8 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness

10/10 Excellent

Theng Yong

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Sehr schön und sauber

Das E&O Residence KL überzeugt auf ganzer Linie. Mit herausragender Sauberkeit, zentraler Lage und geräumigen, stilvollen Zimmern bietet es ein erstklassiges Erlebnis. Der atemberaubende Ausblick auf die Skyline und der schöne Pool verleihen dem Aufenthalt eine besondere Note. Das Personal ist stets zuvorkommend. Ein perfekter Ort für Luxus, Komfort und eine unvergessliche Erfahrung in Kuala Lumpur.
Stayed 5 nights in Dec 2023