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M Palace Hotel

3.0 star property

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Photo gallery for M Palace Hotel

Exterior
Breakfast area
Lobby
Meeting facility
Family Room, 2 Queen Beds, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
97 Jalan Tuanku Abdul Rahman, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50100
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min drive‬
  • Place, Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, City View

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Single Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room (No Window)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room (No Window)

  • Sleeps 2

View all photos for Deluxe Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Standard Single Room (No Window)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Single Room (No Window)

  • Sleeps 1

View all photos for Family Triple Room (No Window)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Triple Room (No Window)

  • Sleeps 3

View all photos for Family Quad Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Family Quad Room

  • Sleeps 4

View all photos for Junior Suite

In-room safe, blackout curtains, soundproofing, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Palace Suite

In-room safe, blackout curtains, soundproofing, iron/ironing board

Palace Suite

  • Sleeps 2

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About this property

M Palace Hotel

Hotel with a restaurant, 9-minute walk to Merdeka Square
Along with a restaurant, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
M Palace Hotel offers 147 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at M Palace Hotel, you're just a quick walk from SOGO. Features include free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by foot from Merdeka Square and a 2-minute drive from Petaling Street Market
There's a restaurant on site. Public spaces have free WiFi. There are 3 meeting rooms available. M Palace Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

M Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

M Palace Hotel Hotel
M Palace Hotel Kuala Lumpur
M Palace Hotel Hotel Kuala Lumpur

Reviews

M Palace Hotel Reviews

7.8

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 64 out of 157 reviews
Rating 8 - Good. 44 out of 157 reviews
Rating 6 - Okay. 27 out of 157 reviews
Rating 4 - Poor. 12 out of 157 reviews
Rating 2 - Terrible. 10 out of 157 reviews

Reviews

2/10 Terrible

Sanjida

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I visited so many country never had worst hotel experience before that .Trust me the hotel will ruin your full vacation if you with family and kids .I had booking for 4night ,the picture they had in website may be it’s after the build of property.They have couple room well renovated and clean but the family room is not what showing on picture .The everything is damage ,broken ,wall paint is running off ,insect,dust everywhere .I didn’t saw they had another comment about insect right now I just saw . I had a booking through Expedia .As I always do from Expedia I trust them at least they maintain the USA standard hotel .but what was happen this time totally disappointed.The receptionist was so rude and rush they will not hear anything .I complained through Expedia then the change my room but still it was worst .They straight said they will refund me change the hotel .Is it joke that with 2kid you goes only for 4days and you waste your time for hotel finding and moving ? If you call for anything they will just cut the call with an excuse .the only thing I like the hotel cleaner they are so kind and good as well as the downstairs security.They are helpful .
Stayed 4 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent, super friendly staff all around! Except the day manager - very rude man. There's no excuse for his behavior and nasty attitude anytime I inquired about a service. Everyone else was great. Clean rooms. Wifi wasn't good. Restaurant was very cold. Almost everything in the cafe was undercooked; and, or food was crossed with other food (ex: lettuce in the eggs; petrified fruit in the noodles or milk etc). The absolute best part of being here were the door men and house keepers. Good bunch of dudes. Otherwise, I'll never come back here.
Stayed 13 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, just a bit noisy when kids are running outside. A bit smoking smell on the last night but everything is okay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, but still had to pay Tourist fee because Hotels.com didn’t provide a receipt from the Government
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Saint Albert for 3 nights while exploring the wider Dordogne region. Staff are extremely helpful and accommodating, and it has a delightfully quaint charm that was exactly what I was looking for while touring small towns and villages in the region. Breakfast was excellent and varied. Highly recommended.
Stayed 2 nights in May 2025

6/10 Okay

precy

Stayed 2 nights in Mar 2025

8/10 Good

SHAKIR

Travelled with family
Disliked: Amenities
Not that great. Room is not that spacious but got good view of KL tower.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yutaka

Liked: Cleanliness
窓無しシングルにいつも泊まっています。寝るだけなので問題なしです。 フロントの華奢で、長身の女性はいつも怒っている感じで怖いです。
Stayed 1 night in Dec 2024

8/10 Good

Quoc Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Kuala Lumpur, hotel room was very clean, friendly staffs and great cleaning service.
Stayed 4 nights in Nov 2024

6/10 Okay

A Syed Abul

Business traveller
Good
Stayed 3 nights in Oct 2024

6/10 Okay

Dejan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, both from other rooms on property and from outside. Next to the building is alley with street vendors, some of which play very loud music late into the night.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kanwal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - nice clean room with window. Good for families
Stayed 4 nights in Oct 2024

2/10 Terrible

Shimaa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of insects inside the room Staff not friendly at all
Stayed 1 night in Sep 2024

8/10 Good

Rob

Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Stayed 1 night in Aug 2024

8/10 Good

Ritu

Travelled with family
Area was good
Stayed 2 nights in Aug 2024

10/10 Excellent

hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Azmal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good staying

Old hotel. Location is good close to merdeka square. Room was good and spacoius. However every morning i woke up because due to the noise making by the room service people next door. Noise cancellation room - was simple terrible. I had to use ear plug so i can sleep properly.
Stayed 3 nights in Aug 2024

6/10 Okay

phuongloan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Kristen

Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Payed alot for my stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Pakkiraseen

Bathroom is small. No big bed and got two singles bed
Stayed 1 night in Jun 2024

4/10 Poor

Akshat

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was not at all friendly or kind in behaviour. No breakfast provided. Payment system was inoperative while checkin, had to go 1km walking to withdraw cash, coffee, cream sachets & water bottles were made chargeable if you consume all the ones provided by hotel at any given day. Think twice before selecting.
Stayed 1 night in Jun 2024

8/10 Good

Stephanie

Stayed 4 nights in May 2024