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Napa Mermaid Hotel & Suites

4.0 star property
VIP Access

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Photo gallery for Napa Mermaid Hotel & Suites

Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Executive Room, Pool View | Hypo-allergenic bedding, minibar, in-room safe, desk
2 bars/lounges, poolside bar
Property entrance
2 bars/lounges, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
45 Kryou Nerou, Ayia Napa, 05344
  • Place, Ayia Napa Sculpture Park
    ‪3 min walk‬
  • Place, Love Bridge
    ‪7 min walk‬
  • Place, Ayia Napa Monastery
    ‪17 min walk‬
  • Airport, Larnaca (LCA-Larnaca Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, Pool View

Executive Room, Pool View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, Pool View

  • Partial sea view
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, Sea View

Junior Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Sea View

Standard Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Partial Sea View

Superior Double Room, Partial Sea View | View from room

Superior Double Room, Partial Sea View

9.2 out of 10
Wonderful
(9 reviews)
  • Partial sea view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View | View from room

Standard Double or Twin Room, Partial Sea View

8.6 out of 10
Excellent
(10 reviews)
  • Partial sea view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite, Sea View

Grand Suite, Sea View | Terrace/patio

Grand Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite with outdoor Hot Tub

Junior Suite with outdoor Hot Tub | Terrace/patio

Junior Suite with outdoor Hot Tub

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Napa Mermaid Hotel & Suites

This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site.
Napa Mermaid Hotel & Suites offers 150 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 15 years old are not allowed in the swimming pool, health club or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Napa Mermaid Hotel & Suites. During your stay, you're just a quick walk from Glyki Nero Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Flavors Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body wraps, detox wraps or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Glyki Nero Beach and 5 minutes on foot from Ayia Napa Sculpture Park
  • Airport shuttle service available for a fee
Napa Mermaid Hotel & Suites offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the business-friendly Napa Mermaid Hotel & Suites. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ayia Napa hotel.

Flavors Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Elia Taste & More – Overlooking the ocean, this restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elia Taste & More
  • Flavors Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Handrails in stairways (88 centimetre high)
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Napa Mermaid Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:30 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Napa Mermaid Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 438 out of 649 reviews
Rating 8 - Good. 172 out of 649 reviews
Rating 6 - Okay. 26 out of 649 reviews
Rating 4 - Poor. 9 out of 649 reviews
Rating 2 - Terrible. 4 out of 649 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Modern facilities, great breakfast, beautiful views
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
Very nice and service minded staff. Recommend this hotel.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great views. Good access to the beach and a really nice evening bar with live music. Bit of a walk to town
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with one of the most service minded staff I've had. Really good food and overall a very nice stay, will definitely come again.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Vesna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful lobby and the Bar. Room was basic, nice bathroom and clean. Housekeeping staff courteous. Militsa at the front desk was professional and helpful.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Jak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely premium rooms at the side of the property.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Akrivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Εxcellent staff,excellent position .Clean and safe
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern stylish hotel.
Stayed 11 nights in Oct 2024
Verified

10/10 Excellent

LEWIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We had an amazing stay. The hotel was a wonderful experience. The staff was super polite and so helpful with our two young children ages one and four the food was amazing. The pool and the proximity to the beach and shopping was all within walking distance with our stroller, the meals were fantastic and very Perfect for what we need for our young family.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with stunning sea view! Very clean and spacious rooms with AC, friendly and helpful reception staff. Great breakfast selection with many local dishes. Big pool area with plenty of sunbeds to relax in. I wish I could’ve stayed longer!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly service. Excellent breakfast buffet. Walking distance to a beautiful beach.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in front of the beach
Stayed 8 nights in Aug 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Bra hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ANTONIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very wide. Breakfast and dinner excellent with every night a different theme. In a walking distance to the city center and almost in front of a beautiful beach
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with amazing staff who couldn't do enough to help and always greeting you With a smile. The hotel is walkable to the centre but also a bus stop outside the the hotel. Food was excellent
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommend !!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and service. Lovely location
Stayed 4 nights in May 2023
Verified

10/10 Excellent

konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Napa Mermaid Hotel & Suites. Everything was great — the breakfast was delicious, the rooms were very comfortable, and the hotel is perfectly located, close to the beach and the town center. The only small issue was the mattress, which felt a bit too soft or maybe a bit old. Apart from that, everything else was excellent — a solid 5 out of 5 experience!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Demetra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very polite and helpful staff. The room was very comfortable and clean and the pool area was quite and very relaxing. Had a delightful stay and will definitely visit again!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Our stay at Napa Mermaid was excellent. Beautiful decorated rooms nice view from balcony close to the beach and to the centre. Service top. Food really nice selection. Will return there.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Niclas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect holiday

We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We stay only for one night but everything was 100% in order. Nice service and clean rooms .
Stayed 1 night in Apr 2025