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Eurostars Universal Lisboa

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Photo gallery for Eurostars Universal Lisboa

A rooftop infinity pool with a city view, outdoor seating, and a covered area with string lights.
A terrace with outdoor seating, a railing, and a view of the cityscape and water.
A modern hotel with a curved facade, multiple floors, and a prominent Eurostars logo.
A modern hotel lobby with a curved staircase, a bar area with stools, and a large potted plant.
A spacious lobby with a curved staircase, a reception desk, and a large potted plant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪5 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪5 min walk‬
  • Place, Lisbon Oceanarium
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Room

  • Sleeps 1

Room

  • Sleeps 2

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room

9.0 out of 10
Wonderful
(145 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Double Room Single Use

8.6 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, River View

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room, River View

7.4 out of 10
Good
(8 reviews)
  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Deluxe Double Room, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables, and a wall with a floral pattern.

Junior Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, River View

A hotel room with a large bed, a desk with two chairs, a small table, and a wall-mounted TV.

Deluxe Double Room Single Use, River View

  • River view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room Single Use, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room Single Use, City View

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Studio Suite (Single Use)

A modern hotel room with a round dining table, two chairs, a sofa, and a TV. Large windows offer a view of the sea.

Junior Studio Suite (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About this property

Eurostars Universal Lisboa

An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Eurostars Universal Lisboa offers 189 air-conditioned accommodations with minibars and complimentary bathrobes. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower, slippers and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Universal Lisboa. During your stay, you'll be connected to a railway/underground station and just a quick walk from Lisbon Oceanarium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 5-minute walk from Lisbon Casino and 6 minutes on foot from Vasco da Gama Shopping Centre
  • Airport pick-up shuttle service available for a fee
Eurostars Universal Lisboa offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Eurostars Universal Lisboa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Lisbon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Eurostars Universal Lisboa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Eurostars Universal Lisboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9908
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1004 out of 1322 reviews
Rating 8 - Good. 186 out of 1322 reviews
Rating 6 - Okay. 76 out of 1322 reviews
Rating 4 - Poor. 27 out of 1322 reviews
Rating 2 - Terrible. 29 out of 1322 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nancy C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast buffet and great staff!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, rooms were nice and clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, spacious rooms, and comfortable beds.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Magdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to train and airport.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kankanige

Excellent place
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff superb as was the barman. Lovely hotel, lovely room, lovely food. Highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location, very clean, great rooftop bar, great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, extremely helpful and friendly staff. Great breakfast and very good system of late checkout making it easy and affordable to stay longer in waiting for a late flight. Overall a great choice away from the very busy and tourist filled downtown.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness
Breakfast was great! Loved the modern mirrors
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Thomas Vieira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, only improvement could be a roving bartender for the pool deck.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff very helpful and friendly. Would come again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just outside the city center 10-15 Euro Uber depending on time (and 5-8 Euro from the airport). The breakfast buffet is amazing. The amenities, pool, etc. are excellent. The staff are very friendly. We’d definitely stay here again!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great! Loved the sauna and the staff were super friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were excellent… very caring and helpfull.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guilherme Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to various restaurants, cafes, places to visit and transport links. The hotel is well maintained, has very good facilities and the staff is very friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

howard

Celebrated my birthday during this stay, they really made my stay special, I was so touched! Staff are amazing and this hotel delivers special touches that set them apart. Upscale, comfortable surroundings, excellent location for train to Sintra. Would definitely stay here again, Thanks so much!!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Goli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timothee

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff Clean rooms Nice roof top Good breakfast
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Milavic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Geret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. A business hotel. Not for seeing old town
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was very helpful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean lobby and very comfy room
Stayed 1 night in Mar 2026

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