HF Fénix Urban

4.0 star property

Choose dates to view prices

Photo gallery for HF Fénix Urban

Lobby
Exterior detail
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast for a fee
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Place, Marquis of Pombal Square
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

Comfort Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Comfort Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Economy Double or Twin Room

9.0 out of 10
Wonderful
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

HF Fénix Urban

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning.
HF Fénix Urban offers 148 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Our customers tell us that they can't get enough of the helpful staff at HF Fénix Urban. During your stay, you're just a quick walk from Avenida da Liberdade. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly HF Fénix Urban. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
HF Fénix Urban has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 11 for children
  • Self-parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 5431
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

HF Fénix Urban Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
For the price, this is an excellent hotel. Was clean, quite modern, good amenities and staff were lovely. Rooms are quite small, but well laid out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good choices for complimentary breakfast, and great location for nearby places to visit.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

HIDEKO

Liked: Cleanliness, amenities, property conditions & facilities
spacy room with bathtub. good location too
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, pretty good location, friendly staff, good value
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, both the room and breakfast.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yusmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and room were both exceptional. Definitely a four star hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

zafer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Zahia

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended for a hotel in Lisbon.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kayvan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and convenient
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Jigger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay enjoyed the pool and the breakfast was nice and simple
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

stephen

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean, we were upgraded. The front desk staff were beyond helpful in arranging Bolt addresses, tips and generally so cheerful!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very friendly and helpful staff.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Merel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place to stay in Lisbon.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Wainer

Oo
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay for my friend and me. Was clean and had everything we needed
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Soumia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and beautiful hotel. Our room was so spacious. I liked that El Corte Ingles was close by. We were also able to check in slightly early, which was much appreciated.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Highly recommended.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !!!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main street, restaurants
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, amenities
Room was clean but a little too warm. The bedding and pillows were fine, but could have been more comfortable. Location was great and staff were friendly.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating, breakfast buffet had a variety of choices, the staff was very nice.
Stayed 6 nights in Sep 2023
Verified

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Oct 2025