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Aparthotel

Numa Lisbon Rato

3.5 star property

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Photo gallery for Numa Lisbon Rato

Large Studio, Terrace, Accessible | Premium bedding, in-room safe, laptop workspace, free cots/infant beds
Exterior
Standard Room with Terrace | Terrace/patio
43-inch Smart TV with digital channels
Large Studio with Kitchenette | Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
58 Rua Alexandre Herculano, Lisbon, 1250-012
  • Place, Avenida da Liberdade
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Place, Marquis of Pombal Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with Terrace

Standard Room with Terrace | Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Standard Room with Terrace

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Studio with Kitchenette

Medium Studio with Kitchenette | Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Medium Studio with Kitchenette

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Studio, Kitchenette - Accessible

Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Large Studio, Kitchenette - Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Studio, Terrace, Accessible

Large Studio, Terrace, Accessible | Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Large Studio, Terrace, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Studio, Kitchenette, Terrace

Medium Studio, Kitchenette, Terrace | Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Medium Studio, Kitchenette, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Studio with Kitchenette

Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Extra Large Studio with Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Private kitchenette | Coffee/tea maker, electric kettle

Deluxe Studio

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Large Studio with Kitchenette

Large Studio with Kitchenette | Premium bedding, in-room safe, laptop workspace, free cots/infant beds

Large Studio with Kitchenette

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Numa Lisbon Rato

Aparthotel in Lisbon, 7-minute walk to Avenida da Liberdade
This smoke-free aparthotel features laundry facilities and free Wi-Fi in public areas. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle.
Numa Lisbon Rato offers 77 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Lisbon aparthotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Numa Lisbon Rato, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This comfortable aparthotel has 77 apartments. Each apartment includes amenities such as free WiFi and a Smart TV.
  • Each apartment offers a Smart TV, premium bedding and a coffee maker
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, laundry facilities and a lift
  • Within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Pets welcome for a fee
As a guest of Numa Lisbon Rato, you'll find laundry facilities and a lift. Public spaces have free WiFi.

This 3.5-star Lisbon aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift (85 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free bottled water
  • Lockers
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 77 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Lock the doors

Access methods

Access code, private entrance

Pets

  • Pets: EUR 20 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
Property Registration Number 11969
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Numa Lisbon Rato Lisbon
Numa Lisbon Rato Aparthotel
numa | Voga Rooms Apartments
numa I Voga Rooms Apartments
Numa Lisbon Rato Aparthotel Lisbon

Numa Lisbon Rato Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 135 reviews
Rating 8 - Good. 29 out of 135 reviews
Rating 6 - Okay. 7 out of 135 reviews
Rating 4 - Poor. 2 out of 135 reviews
Rating 2 - Terrible. 7 out of 135 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

emely

Liked: Cleanliness, room comfort
This place was so so cute!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location most of all. We'll come back for sure!
Stayed 8 nights in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
The property was in great condition. The free snacks and drinks were a lovely touch. It was quick and easy to access additional amenities. Cleaning staff were polite. The TV casting didn’t work but that was a tiny problem. Appreciate the code security system to enter the building and room, versus keys/ card key. Team were responsive over messages.
Stayed 3 nights in Oct 2025

2/10 Terrible

Abby

Liked: Cleanliness
I could not access streaming on t.v. & could not get stove to work properly. I also had trouble with shower when I first arrived. I could not figure out how to turn it on. There is a virtual reception desk you access via what’s app but every time you contact them you have to start from scratch bc they don’t remember you or keep track of the issues you had. It was very frustrating because my issues with the tv and stove were not resolved.
Stayed 7 nights in Sep 2025

8/10 Good

Raju

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, can clearly see it is popular due to the number of people around but still very quiet in your rooms. Would have been nice to have a vending machine or similar in the building given there is no restaurant in case I am after a small snack
Stayed 6 nights in Sep 2025

10/10 Excellent

Maureen Jane Fulgar, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
I love love this hotel. Clean, professional staff, available in the middle of the night when I was having some technical issues, location was perfect. I felt safe and I felt very home with this hotel. Guarantee my loyalty with this hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Rachel

Stayed 4 nights in Sep 2025

2/10 Terrible

Alan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had difficulty completing the mandatory online check-in, which prevented me from entering the hotel. I called the hotel, and they refused to assist despite being right outside the hotel and providing my name and confirmation code ( which they confirmed in their system over the phone). It was 11 p.m. at night, and I had to book a new hotel down the street. The hotel rejected a refund or even a partial refund. Extremely disappointing experience, and I felt I had essentially been robbed. DO NOT BOOK
Stayed 3 nights in Sep 2025

10/10 Excellent

Pui Yi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy room, easy to check-in. The area is quiet and close to metro station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Oleksandr, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 6 nights in Sep 2025

10/10 Excellent

Mallory

Liked: Cleanliness, room comfort

Clean no-fuss Luxury

Highly recommend Numa as a self-serve hotel - clean, luxurious, lots included like welcome snacks and drinks, espresso pods in the room, and free laundry room -- not in a touristy location, easy access to bus and metro, i took walks in all directions- felt very safe. Hotels.com does NOT provide the confirmation number you need to check in: the only place I had it was a casual reference in the request for paying the city tax in the email from Numa. Then, enter that Numa number (mine ended with -1, that's part of it) to check in. I had trouble with it and thank goodness for super friendly Numa staff that happened to be there when i was trying to gain access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shahina, Cathcart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved that it was modern, keyless entry and free storage lockers in the basement. Private and quiet location but close to bus stops and metro.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 4 nights in Sep 2025

8/10 Good

Ogochukwu Cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean space for our family. In a great location in Lisbon and at affordable rate
Stayed 4 nights in Aug 2025

6/10 Okay

Isabelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment and we thoroughly enjoyed our stay. However Numa were hard to get hold of during our stay. We contacted them regarding maintenance in our room where the maintenance person left our balcony door wide open all day whilst we were out. Their customer service were totally useless and indifferent about this. Additionally on my return from Portugal, Numa emailed saying they’ve potentially had a data breach and I am getting bombarded daily on WhatsApp and via mobile by people claiming to be from Numa asking me for my bank details. They even know the exact dates of my stay. So unfortunately, the likelihood of me using Numa ever again is 0.
Stayed 7 nights in Aug 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities
Overall the property was clean and conveniently located (close to Rato Station). Access to a laundry room was great. The ground floor unit we were on had a terrace which was nice, except for it being a bit noisy as it faced a back alley. The table on the terrace was also broken when we arrived.
Stayed 5 nights in Aug 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and close to almost anything you need. Only complaint the sofa bed was super squeaky and uncomfortable but the main bed was ok.
Stayed 4 nights in Aug 2025

10/10 Excellent

Suad

Liked: Cleanliness, property conditions & facilities
I love the pin. No need for keys or cards
Stayed 3 nights in Jul 2025

8/10 Good

Erik

Overall nice, with some improvement

Good location, close to Metro and walkable (if fit) to centre. Family smart room, though a bit on small size. Nice terrace, even if we didn't use it. Main drawbacks was there was no housekeeping during our 3 night stay. Had some issues adjusting AC that they didn't fix. Guess the time of AI communication is here to stay, but still prefer a real human.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, room comfort

Great room and location

Amazing place and perfect location with many amenities. Unfortunately my room did not have the balcony which I should had so make sure you choose the correct room when you book if you want the balcony. Highly recommended!
Stayed 14 nights in Jun 2025

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
REALLY NICE PEOPLE, IT WAS GOOD TO STAY
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Vinu Vijy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was central. It was so easy to check in on our own. The communication was easy. They are available on WhatsApp all the time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marielle

Liked: Cleanliness, room comfort
Perfect place to stay for visiting its quiet and near from the historic city
Stayed 4 nights in Jun 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best I have ever been. Early check-in for free went smoothly, laundy and luggage storage are very useful service for traveller. Enough space for a family of 4. Supermarket steps away, walking diatance to the old city
Stayed 3 nights in Jun 2025