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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Property amenity
Lobby
Dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Destiny USA
    ‪4 min drive‬
  • New York State Fairgrounds
    ‪10 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has a microwave in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Randolph House Hotel, Trademark Collection by Wyndham, you'll be within walking distance of Hopkins Road County Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include a 24-hour business centre, 3 meeting rooms and conference space
  • Just a 5-minute drive from Destiny USA and 8 minutes from Syracuse University
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 249 out of 951 reviews
Rating 8 - Good. 274 out of 951 reviews
Rating 6 - Okay. 181 out of 951 reviews
Rating 4 - Poor. 123 out of 951 reviews
Rating 2 - Terrible. 124 out of 951 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Patrick

Stayed 1 night in May 2025

10/10 Excellent

Luis, Wharton

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out process was quick but the property needs to be updated and the refrigerator needs to be cleaned.
Stayed 1 night in May 2025

6/10 Okay

Frank

Business traveller
It was clean and quiet. Not bad for the price point.
Stayed 1 night in May 2025

8/10 Good

Liette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room verry friendly9
Stayed 1 night in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

2/10 Terrible

David

Stayed 1 night in May 2025

10/10 Excellent

Luis A

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay can't wait until all the amenities to up and running.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness
Hotel was clean, room was spacious, staff were courteous. Room was very affordable for the area. It seems they have a pool but it’s currently out of commission. Only “complaint” is breakfast really consists of some apples and pop tarts but honestly it was very nice considering what I paid.
Stayed 1 night in May 2025

2/10 Terrible

PRASHANT

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst stay ever Hotel recentley open after previously closed and no phone or security door lock from.inside Sink is so messy and glue marks from contractor
Stayed 1 night in May 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never got to stay all rooms weren’t ready I need a refund
Stayed 1 night in May 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im jusy going to make a list. -checked in and there was already issues. They never asked what card we want charged. After telling them 3 times my husbands card is to be charged they still tried charging mine -they gave us a double bed instead of a king because they "over booked" and the room wouldnt be ready. This would of been nice to know prior to our arrival. We would of just went somewhere else -the room was completely muggy and hot. The AC didnt work. -the bathroom smelt so bad and was so dirty. There was hair everywhere on the floor. -toilet lid was left up and when i filled the bathtub it had dirt and hair floating in it and wouldnt drain. We also had no hot water so we couldnt take showers. No one wanted to help us and the manager never contacted us. And of course its not letting me upload photos
Stayed 1 night in May 2025

6/10 Okay

Dan

Travelled with partner
Disliked: Cleanliness
The hotel was not very clean. Our bathroom floor was dirty and needed to be mopped. The elevator floors needed a vacuum. The king size bed reserved was unavailable, had to settle for two double beds
Stayed 1 night in May 2025

2/10 Terrible

Vicente

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Silvia

Liked: Staff & service, property conditions & facilities
Decent clean and affordable place.
Stayed 1 night in May 2025

4/10 Poor

Benoit

Stayed 1 night in May 2025

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Samuel, worcester

Travelled with family
It was very nice for the 1 night stay The room was nice and the beds very comfortable and overall nice and clean
Stayed 1 night in May 2025

8/10 Good

Troy

Stayed 3 nights in May 2025

4/10 Poor

Ravindra, Bridgewater

Stayed 1 night in May 2025

6/10 Okay

Stella

Travelled with partner
Liked: Cleanliness
The stay was okay for the price. The room smelled very strong of marijuana when we arrived. The fan in the bathroom did not work and one of the lights in the room did not work. Besides that, it was fine for an overnight stay.
Stayed 1 night in May 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, great value

Clean room, well appointed, soft bed, nice TV, desk, bathroom was on the small side.
Stayed 1 night in May 2025

6/10 Okay

Aurelia

Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Availability was quick and had a king bed on the 5th floor where it was super quiet.
Stayed 3 nights in May 2025

8/10 Good

Linda

Stayed 1 night in May 2025

4/10 Poor

Sarah

Disliked: Property conditions & facilities
Stayed 1 night in May 2025