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Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Indoor/outdoor pool
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
311 E Gaulbert Ave, Louisville, KY, 40208
  • Place, University of Louisville
    ‪3 min walk‬
  • Place, Conrad-Caldwell House Museum
    ‪16 min walk‬
  • Place, L&N Federal Credit Union Stadium
    ‪5 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites University/Airport

Hotel with free parking, 4-minute walk to University of Louisville
Along with a 24-hour fitness centre, this smoke-free hotel has conference space and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the helpful staff at Quality Inn & Suites University/Airport. During your stay, you're just a quick walk from University of Louisville. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include a meeting room, conference space and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from University of Louisville and a 4-minute drive from Churchill Downs
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 180 square feet (16 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and an ATM are also featured at the business-friendly Quality Inn & Suites University/Airport. Free self parking is available.

This Louisville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 December to 12 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 200).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 269 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 160 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a good place to stay,clean room,staff was friendly
Stayed 2 nights in Nov 2025

8/10 Good

Tiandra

Stayed 1 night in Oct 2025

4/10 Poor

oliver

Stayed 1 night in Oct 2025

4/10 Poor

Justin

Travelled with group
Disliked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Cody

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

4/10 Poor

Bryan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Barebones. Pretty dank and doesn't smell great.
Stayed 3 nights in Oct 2025

2/10 Terrible

martin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property should not be on Expedia. It’s awful. Possibly the worst hotel I have ever stopped in. It stinks of drugs, dank and mould. Insects walk the floors. Black mould around the bathroom. Windows not cleaned in decades if ever. Drug zombies walk the streets outside. $395 for two nights. Left after one. It was one night too many. Formal complaint to Expedia claiming leaving due to insect infestation was not successful despite photos of creatures on the floor in the room. Don’t bother with paying for Expedia insurance it’s a scam. They don’t pay out despite this being one of their valid reasons. As a seasoned Expedia user iam disgusted
Stayed 2 nights in Oct 2025

4/10 Poor

Peter, Rochester

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property was not nice, and there were drug dealers on the street corner.
Stayed 2 nights in Oct 2025

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
“Nonsmoking” room smelled strongly of smoke. Asked front desk to remedy, they fogged the room with air freshener which gives me a headache and only masked the real problem. I can feel the bed springs on the bed. Not a pleasant experience at all.
Stayed 1 night in Oct 2025

6/10 Okay

Barry

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Gennithia

Stayed 1 night in Oct 2025

10/10 Excellent

khristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The area around wasnt safe but nice hotel and close to the venue we were visiting.
Stayed 2 nights in Sep 2025

4/10 Poor

Alec

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel missed a few refresh cycles. Looks and feels run-down and dirty.
Stayed 3 nights in Oct 2025

10/10 Excellent

Russell

Stayed 3 nights in Oct 2025

8/10 Good

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in a lot worse. The room was clean. The refrigerator worked even though it was wobbly the microwave worked good. Over all we would stay there again. The service was very good. It is an older building so you get what you pay for., it is close to the airport so yes jets fly over low all night long.the parking lot was clean and i didn't see anyone loitering around.
Stayed 1 night in Oct 2025

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service
Eggs were ok, potatoes cold and hard
Stayed 2 nights in Oct 2025

4/10 Poor

Rochelle

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was gross. Took a video of a bug in the bathtub. No chairs at the business work station in the room. Would have left if it hadn’t been prepaid.
Stayed 2 nights in Oct 2025

6/10 Okay

Carrie

Stayed 5 nights in Sep 2025

4/10 Poor

Jamie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They have a well lit parking lot, which is good for the prostitution industry which thrives there. If your sink happens to be stopped up, the desk attendant will hook you up with a plunger but the rest is up to you. The bed was decent but the room always felt a bit too moist, unless you cranked the A/C to 68 degrees. Never felt unsafe, but definitely wouldn't recommend.
Stayed 4 nights in Oct 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
We felt unsafe the entire stay.
Stayed 2 nights in Sep 2025

8/10 Good

Alvin

Stayed 1 night in Sep 2025

4/10 Poor

Edwin, Richmond

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is mainly dirty outside. Can’t say much else.
Stayed 1 night in Sep 2025

10/10 Excellent

Evan

Stayed 5 nights in Sep 2025

2/10 Terrible

Patrick

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the absolute worst hotel experience here! The staff was incredibly rude during check-in, and they were unaccommodating regarding our reservation, giving us the wrong room type and attempting to charge extra fees to my card. The rooms were in the worst possible condition: dirty, damaged, smelled horrible, and were generally unacceptable. We canceled our reservation and checked out literally 20 minutes after checking in. The only positive was that the manager contacted me the next day to apologize and confirmed I would receive a full refund. I strongly recommend removing this hotel from your website so no one else has to go through a similar terrible experience.
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Stayed 5 nights in Sep 2025