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Boutique Hotel Weisses Kreuz - Adult only Hotel

3.0 star property

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Photo gallery for Boutique Hotel Weisses Kreuz - Adult only Hotel

Lunch and dinner served, Italian cuisine
Lunch and dinner served, Italian cuisine
Porch
Interior entrance
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Furrengasse 19, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪1 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking, City View

Superior Double Room, 1 King Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Living area | 31-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed, Non Smoking, Fireplace

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Single Room, 1 Double Bed, Non Smoking, City View

Grand Single Room, 1 Double Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout curtains

Grand Single Room, 1 Double Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Boutique Hotel Weisses Kreuz - Adult only Hotel

Adults-only hotel with rooftop terrace and restaurant
Along with a restaurant, this hotel has a rooftop terrace and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Boutique Hotel Weisses Kreuz - Adult only Hotel offers 21 accommodations with a safe and a hairdryer. Beds feature premium bedding. 31-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Boutique Hotel Weisses Kreuz - Adult only Hotel, you're just a quick walk from Rosengart Collection. Free WiFi in public areas, a restaurant and a rooftop terrace are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Ristorante Pizzeria WKL
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Rosengart Collection and Lucerne Town Hall
There's a restaurant on site. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and a front desk safe are also featured at Boutique Hotel Weisses Kreuz - Adult only Hotel.

Smoking is allowed in designated areas at this 3-star Lucerne hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Ristorante Pizzeria WKL – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 35 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: CHF 15 per person
  • A restaurant

Restaurants on site

  • Ristorante Pizzeria WKL

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Built in 1495
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with digital channels

Food and drink

  • Mini-fridge
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets and service animals are not allowed at Boutique Hotel Weisses Kreuz - Adult only Hotel

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 15.00 per person
  • Nearby parking fee: CHF 35.00 per day(1804 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: TWINT
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000036
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Boutique Hotel Weisses Kreuz Lucerne
Hotel zum Weissen Kreuz Lucerne
zum Weissen Kreuz
zum Weissen Kreuz Lucerne
Zum Weissen Kreuz Hotel
Boutique Weisses Kreuz Lucerne
Boutique Weisses Kreuz
Boutique Weisses Kreuz Adults
Hotel zum Weissen Kreuz
Boutique Hotel Weisses Kreuz Adults only
Weisses Kreuz Hotel Lucerne
Boutique Hotel Weisses Kreuz
Boutique Hotel Weisses Kreuz - Adult only Hotel Hotel
Boutique Hotel Weisses Kreuz - Adult only Hotel Lucerne
Boutique Hotel Weisses Kreuz - Adult only Hotel Hotel Lucerne

Boutique Hotel Weisses Kreuz - Adult only Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 83 reviews
Rating 8 - Good. 25 out of 83 reviews
Rating 6 - Okay. 10 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 6 out of 83 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming little hotel just a few steps back from the river. Room and bathroom was fairly small but well appointed and nicely finisher with a lovely terrace overlooking the rooftops. Area was very central, less than a 10 minute walk from the main station but quite after 11 at night. Staff at reception were great.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew, Newburyport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful people. Nice location across the river from the train station in Old Town. Quiet, clean. On-site restaurant. Everything was excellent!
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great spot to walk along the river and all of the waterfront dining. It is also a short walk from the train station. The staff were super friendly and helpful. Breakfast was great, simple but tasty and the coffee was amazing. There is no AC but it was explained to us that it is not allowed to install it in a historic building. We opened the windows at night and there was a ceiling fan. There is a restaurant onsite and one next door and you get a 10% discount if you eat at those places. Overall we enjoyed our stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Louann

Liked: Cleanliness
The location was very convenient. The rooms were small with no A/C. We had to open the windows to cool down the room, so we heard people from the resteraunts below, workers all night. Then the town bells would ring evey hour. Didnt get much sleep.
Stayed 2 nights in Sep 2025

8/10 Good

Leona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luzern stay

Very clean, modern hotel. Room was a little small, but comfortable
Stayed 2 nights in Sep 2025

2/10 Terrible

Raymond

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was extremely poor. The toilet lid was falling off, the room has no AC and was hot. The bathroom was so small one person can barely stand inside and you have to move around inside to even shut the door. The shower had what looked like black mold growing on the grout in the shower. I guess they never do any proper deep cleaning here. The room was labeled as "city view" and boy was it a great view of the side of the building next to us. Nothing is better than false advertising. We tried to open the window because it was to hot inside but had nothing but noise from drunks outside and than a street sweeper woke us again at 545am. To top it off the fire alarm decided to start going off in the morning while we were trying to get ready. It was a false alarm that kept popping in for about 5 minutes until they could figure out how to silence it. Stay clear of this hotel, it was way to expensive for what you get. The owners dont seem to upkeep it properly and use false advertising to make the rooms seem much better than they are. We are jumping around Switzerland for a week and luckily we only got stuck with this hotel for one night. Buyer beware. Stay clear of here.
Stayed 1 night in Sep 2025

6/10 Okay

Emily

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stated check-in time is 2pm so we walked around and came back to check in at 2:45 thinking it would be ready but my room wasn’t ready until about 3:15. The room itself is fine, it’s simple and clean, there is a mini fridge, coffee machine, bottles for water etc. The bathroom and shower as others have mentioned are beyond tiny but the photos do a good job capturing that. The worst part about this property though is the quality of the bed. I wasn’t able to sleep the first night because of how uncomfortable it was and I woke up that morning with a significant back ache (I’m in my early 30s and have never had this happen before). The staff is friendly and did help with an extra comforter when I asked for anything to make the bed better. To be fair, I was here in a busy time in Lucerne but my rate vs what I got was a bit absurd, I paid luxury hotel prices for a basic room that was not comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

esmeralda, san jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with very decent rooms for the price, loved the location! Walkable from main train station and to almost anything of interest! Very friendly staff and very nice breakfast. Rooms and bathrooms not too big but ok to be comfortable. I recommend it.
Stayed 1 night in Sep 2025

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location Rooms are incredibly small. Bathroom was about 5x5. We paid in full over 3 months ago and heard at least twice of people being “upgraded”. Why not upgrade the people who paid in advance???
Stayed 5 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with our stay - would recommend for anyone staying in Lucerne
Stayed 1 night in Sep 2025

8/10 Good

Mark and Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in old town right by the old bridge. Good simple hotel breakfast. Very small bathroom, some contortion required to squeeze into the shower. Easy distance from station but cobblestones and poor GPS guidance taking us via stairs made it a bit of a challenge.
Stayed 1 night in Sep 2025

10/10 Excellent

Eugene, Langhorne

Stayed 1 night in Sep 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel's superpower is its location.

Stayed in Lucerne for the first 3 nights of a longer Switzerland trip, and I'm super happy I ended up with the Hotel Weisses Kreuz for the hotel. Some reviewers will probably say the rooms are small, but I found the room to be pretty much perfect given the purpose of the room. You're sleeping here. That's it. We didn't have a view out the window, but didn't need one because we were one flight of stairs away from being in the middle of old Lucerne and staring at the Chapel Bridge. This is the part that wasn't clear when I was booking that would have helped. The scale isn't super easy to figure out when you're looking at a map. The location of this hotel is absolutely fabulous. Exit the hotel and turn left and you're a few steps from all the restaurants with patios that overlook the river Reuss and the aforementioned Chapel Bridge. Turn right instead, and you're in the middle of a shopping area in old Lucerne. It gets even better - you're really close to the bus/train/boat stations in Lucerne. This hotel is perfect as a base of operations while you explore the area by train or boat. Walking to either takes no more than 10 minutes. Breakfast was included in my stay, and each day we were greeted by the amazing staff at the hotel and had a great breakfast. It's typical EU breakfast - some eggs, cereals and sliced meat, but it's exactly what you need to start the day.
Stayed 3 nights in Sep 2025

8/10 Good

Julius

Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luzern Hotel 🇨🇭

We stayed two nights and enjoyed ourselves immensely. The location of the hotel is perfect and there’s so much to do and see in Luzern. Our room was quiet and comfortable. We had dinner in the hotel restaurant with excellent service and food. All staff in the hotel were friendly and helpful. Highly recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent - recommend, super reception staff!

We booked this hotel due to location, and what a gem! Super highly recommend for a short or long stay. On first meeting of the front reception staff - we knew we had made the right choice. Friendly, fun, happy, helpful, great English, awesome! Thank you! Standard double room with King Bed : The bed was comfy, great size, loved the overhead fan instead of air con, cute wee bathroom with perfect size shower cubicle with awesome water pressure, windows easy open to fresh air if needed. Surprise was the door opened to a very large outdoor verandah, all to ourselves! The coffee and tea supplied was great and the mini fridge was a bonus. The location was perfect - right in the old town. Thanks team - you helped to make our visit to Lucern memorable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeannette

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Hamid

Travelled with family
Staff they were good. Hotel was very very noisy and very hot no air conditioning the size of bathroom and shower very small you can’t get to shower to wash yourself and when you complain they say we have only 21 rooms and we are lucky we got room because this city very small with a few Hotels🤔they don’t even let you know we booked our room with breakfast they tell us you should know but if you want to buy is $15.00 per person…….
Stayed 2 nights in Jun 2025

10/10 Excellent

Dana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was in a great location by the lake, very accessible to the train station as well as shopping and food. Very clean and nice staff. Had everything we needed for a nice stay in Lucerne.
Stayed 1 night in May 2025

8/10 Good

Ting-Yu

Travelled with family
Liked: Property conditions & facilities
The staff were incredibly friendly, and the location is excellent — close to many restaurants and conveniences. However, the hotel is situated above a shop on a busy street, which can be very noisy at night. There is no air conditioning, so during a heatwave, the room became almost unbearable. Unfortunately, keeping the windows open for ventilation only made the noise worse. Great service and location, but be prepared for potential discomfort in hot weather.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to all

Our room was clean and had nice amenities such as free bottled still and sparkling water available. The room was spacious but the bathroom was slightly cramped and the entrance to the shower was narrow. The bed was large and comfortably firm with nice bedding and pillows. We were on the 2nd floor and could hear the excitement in the alley below into the late evening. There was no AC but there was a nice ceiling fan that we used. This hotel has a restaurant and its entrance is along a larger alley whereas the hotel lobby entrance is down a narrow alley toward the lake. The first time we entered we inadvertently came through the restaurant. The hotel is in close proximity to several restaurants and shops. It was easy to walk to the train station as well.
Stayed 2 nights in Jun 2025