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ibis budget Luzern City

1.5 star property

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Interior
Garden
Family Twin Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing
Exterior
Daily buffet breakfast (CHF 15 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Kellerstrasse 6, Lucerne, 6005
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪12 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed

7.8 out of 10
Good
(72 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Double Room, Multiple Beds

7.8 out of 10
Good
(62 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Twin Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(23 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
ibis Styles Luzern
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 986 reviews
The price is €112
includes taxes & fees
15 Dec - 16 Dec
ibis Styles Luzern

About this property

ibis budget Luzern City

Hotel in Lucerne with a 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Museum Sammlung Rosengart. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Museum Sammlung Rosengart and The Swiss Path
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 15 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 7 for children
  • Covered self-parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000086
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 1068 reviews
Rating 8 - Good. 397 out of 1068 reviews
Rating 6 - Okay. 197 out of 1068 reviews
Rating 4 - Poor. 66 out of 1068 reviews
Rating 2 - Terrible. 66 out of 1068 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mariola

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wouldn’t recommend staying in this hotel .I made mistake not reading the reviews…..Incredibly small rooms ,damp smell,mold in the bathroom, misleading pictures on the website.
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

YI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Budget priced
Stayed 1 night in Aug 2025

6/10 Okay

Baldo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 4 nights in Aug 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not have aircon and as it was over 30 the room was hot even tho a fan was provided. Let’s what is basically a great hotel conveniently located down.
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service

Budget stay in Luzern

Close to bus to city center and price made this our choice. Nothing fancy perfect to explore Luzern and have a comfortable place to stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

yousuf

Stayed 2 nights in Aug 2025

10/10 Excellent

Amandeep singh

Stayed 1 night in Aug 2025

8/10 Good

Landon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Worn out towels, shower could have been cleaner.
Stayed 2 nights in Aug 2025

8/10 Good

Begoña

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Vacaciones en Suiza

Situación buena a 4 paradas de autobús de la estación de tren y del centro. Silencioso.
Stayed 2 nights in Aug 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you would expect from Ibis - clean, great service and reasonably priced
Stayed 1 night in Aug 2025

6/10 Okay

il

Drunken guest was shouting in the hallway at midnight, but we couldn’t get help from anywhere.
Stayed 2 nights in Aug 2025

8/10 Good

Louella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very accessible by bus #4 from the Lucerne train station. Very good selection of restaurants nearby and a supermarket next to it- to replenish your snacks and maybe lunch before you head out to your activities. The lift was not working when we checked in but later fixed the next day. The floor leading to our room had a small elevation that it is actually a trip hazard. Breakfast was adequate for continental option. The lady who was in charge for the food wore a glove that she never removed- she closed all the windows then prepared the cold meats without changing her gloves. She never smiled and when I asked for English tea bag- she answered ‘all finished’!. She then went to get bread and drink to eat whilst wearing the same glove! Staff at the front desk were very helpful and accommodating. Housekeeping were top notch! A complimentary water would have been appreciated owing to the very hot weather. The aircon dial was either not working or controlled as we could not adjust the temperature. It suddenly goes hot in the middle of the night. Good area to stay if you are on a budget.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, well situated for free bus into city (or 15 min walk). Only downside was Water temperature flowed hot and cold during shower.
Stayed 2 nights in Aug 2025

10/10 Excellent

sameer

Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Fine but expensive

A pretty standard ibis budget. Not too far from main station and you get a free transport pass for the buses. Supermarket nearby. They charge you for storing bags before check-in. Room was nice - definitely small for 3 people. While it was fine overall, it was definitely extremely expensive, although that is reflective of prices in Luzern.
Stayed 1 night in Jul 2025

10/10 Excellent

Maung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025

8/10 Good

Rafal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Breakfasr

Bed was just ok in comfort. Breakfast was a disaster. They ran out of plates and silverware multiple times. Had to wait for eggs and fruit which worked out well since the plates came just before the food. They need additional staff in the breakfast area
Stayed 1 night in Jul 2025

10/10 Excellent

Stepan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Shelby

Travelled with family
Disliked: Amenities, property conditions & facilities
Family room for three had only enough room for one adult one kid- not three adults. Anytime someone wanted to go to bathroom we all need to rearrange. There was no room for bags. It was hot in the lobby and the room. They charged 20$ for early entry of 25 minutes although there was no where to sit in the reception. The shower and sink were not in a separate room but near beds separated by a curtain. The shower had a mind of its own alternating between hot and cold. The toilet had a door separating from beds but it didn’t latch. It was too small and hot so sleep was difficult. The location is about a 15 minute walk from train station and 10 minute walk to a bike rental.
Stayed 2 nights in Aug 2025

6/10 Okay

KIMBERLY

Stayed 2 nights in Jun 2025

10/10 Excellent

taejun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok hotel

The hotel was a bus ride away from train station which was a little inconvenient. When we got to hotel at 12:00 we were told our room was available but it was too early to check in. We were given 2 options: pay 3 CHF per bag for the front desk to hold our bags or we could pay 20CHF if we wanted to check in early. The next day I needed a hair dryer and had to give a $20 deposit at front desk to borrow the hairdryer, which was returned when I returned hair dryer. The staff that we encountered were all super super nice and friendly, they were just following the hotel policy regarding checkin and hairdryer. The breakfast was just ok. Yogurt, cold cereal, hard boiled eggs, no toaster, juices. The room was super small. The shower is right next to the bed so when you step out of the shower you are standing right next to the bed. The sink is in the bedroom because there really isn’t a bathroom. I can’t say I would recommend this hotel but the staff was wonderful!
Stayed 2 nights in Jul 2025

10/10 Excellent

kirankumar

Nice clean place with good staff Nothing fancy
Stayed 1 night in Aug 2025