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ibis budget Luzern City

1.5 star property

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Photo gallery for ibis budget Luzern City

Two single beds with white linens, a wooden floor, and a wardrobe with a mirror.
Stroll along the serene riverside promenade, lined with trees and offering a tranquil setting.
Experience the hotel's modern design, featuring a large window with a view of the exterior, a vibrant mural, and a patterned floor.
Enjoy a wide selection of fresh fruits, vegetables, pastries, and spreads in our well-stocked buffet area.
Experience the sleek, modern architecture of this ibis budget hotel, featuring a clean and minimalist design.

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • Chapel Bridge
    ‪12 min walk‬
  • KKL Lucerne
    ‪12 min walk‬
  • Swiss Transportation Museum
    ‪5 min drive‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Family Twin Room, Multiple Beds

8.0 out of 10
Very good
(21 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed

7.8 out of 10
Good
(63 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Double Room, Multiple Beds

7.8 out of 10
Good
(54 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, soundproofing, free WiFi

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis budget Luzern City

Hotel with a 24-hour front desk, near Chapel Bridge
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Chapel Bridge. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 13 minutes by foot from Chapel Bridge and a 5-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 14 for adults and from CHF 7 for children
  • Covered self-parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1030 reviews
Rating 8 - Good. 380 out of 1030 reviews
Rating 6 - Okay. 192 out of 1030 reviews
Rating 4 - Poor. 68 out of 1030 reviews
Rating 2 - Terrible. 65 out of 1030 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MARIA LUISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dennis

Travelled with family
No free Baggage storage. They gave us free bus pass to go to the Lucerne city.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Uncomfortable stay

Heater was over heating the room. Thermostat was not working.
Stayed 2 nights in Apr 2025

4/10 Poor

Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
very tiny rooms, you can barely walk inside , No wardrobes, no place to hang clothes , no hangers to put your staff. had to leave all on the floor . the TV was smaller than a 80's computer monitor
Stayed 2 nights in Apr 2025

8/10 Good

Joselito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Buffet breakfast is good. The room is clean and modern. The staff are friendly. The only downside is the room size is a bit tight.
Stayed 3 nights in Apr 2025

2/10 Terrible

Saman

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Good place to stay if you do not have a car

The hotel and staff were very good. The parking is awful! Tiny garage and tiny lot, very challenging to get into and out of. This is a great place to stay on a budget but not if you have a car!
Stayed 2 nights in Apr 2025

2/10 Terrible

Biju

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room toilet doesn’t have a room, and the air condition is not working. Finally we opened the window for sleeping even in the month of April. The room is just a kind of box room, not recommended at all…
Stayed 1 night in Apr 2025

8/10 Good

Florentina

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

arunav

Liked: Cleanliness, staff & service, property conditions & facilities
Good, quiet and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Gloria, Aldie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2025

2/10 Terrible

Abdul Gaffar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front line staff Marco was very bad behavior even yesterday evening duty manager also very rude, one Ms Sandra very helpful good behavior I will not recommend anyone nor visit this Hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & staffs

The location is just walking distance to main area. The hotel is clean and staffs are professional, helpful and provide detail information if you have any question.
Stayed 4 nights in Apr 2025

8/10 Good

Charles, Ngaruawahia

Travelled with family
Liked: Cleanliness, amenities
Great breakfast. Great location and easy to get to. Supermarket basically next door which was good. Small but comfortable room. Very clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephanie

Disliked: Staff & service
Terrible customer service. I've stayed at many ibis locations, but
Stayed 1 night in Apr 2025

10/10 Excellent

Le

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gut
Stayed 1 night in Apr 2025

10/10 Excellent

Renato Tadeu Ryback

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Os quartos são pequenos para quem vai com família chefe da manhã muito bom
Stayed 4 nights in Apr 2025

8/10 Good

Mohammed, Lewisville

Liked: Cleanliness, staff & service, property conditions & facilities
Room are very small. Not recommended for family with kids. No closet for clothes. Room only has beds. No hair dryer, coffee maker or ironing board. If you are traveling from US or Canada, these are not the spacious rooms we are used to of. But rooms are clean and inexpensive compared with other hotels.
Stayed 6 nights in Mar 2025

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Budget Hotel

Generally the place is ok except it’s small and bath area like a ‘cylinder’. Able to sleep well compared to two other earlier accommodations we put up. Staff is friendly. We need to pay CHF10 for early check in. Luggage per piece chargeable at CHF3 if you need a place to store before check in. Room is clean. No kettle and hairdryer provided.
Stayed 2 nights in Apr 2025

8/10 Good

Miho

Very conveniently located. Clean and staff friendly. I will stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Arsalan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very cooperative and understanding.
Stayed 1 night in Apr 2025

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean but small. There is a supermarket called DENNER nearby, selling groceries at reasonable price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto e banheiro bem pequeno porém não me atrapalhou em nada já que só íamos pra o quarto para dormir. Com relação a limpeza não tenho o que reclamar, estava ótima. Café da manhã também muito bom,
Stayed 3 nights in Apr 2025

8/10 Good

Shiu Tung, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mountain view from room
Stayed 2 nights in Apr 2025

2/10 Terrible

Batya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
“This hotel was absolutely terrible. The rooms were tiny and uncomfortable. The so-called ‘bathroom’ was just a small tube-like space with no proper toiletries, and the toilet was so cramped there was no room for my legs. It was one of the worst hotel experiences I’ve ever had. On top of that, they charge extra just to store your luggage—3 francs per suitcase! If you arrive early, you have to pay an additional 10 francs. It’s a complete rip-off. Avoid this place at all costs!”
Stayed 2 nights in Apr 2025