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Hotel Le Stelle - self check-in

3.0 star property

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Photo gallery for Hotel Le Stelle - self check-in

Stunning building with a unique design, situated by a serene body of water and a picturesque fountain.
Cozy attic retreat with a neatly made bed, TV, and fan, offering a peaceful atmosphere.
Experience the charm of a traditional European town with its historic architecture and picturesque rooftops.
Enjoy a meal in a beautifully set dining area with a long table and comfortable seating.
Bathroom features a large mirror, sink, and glass shower enclosure, with exposed beams and a mounted TV.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

Map
3 Hirschenpl., Lucerne, LU, 6004
  • Lucerne Town Hall
    ‪1 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • KKL Lucerne
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Single Room

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Economy Single Room

7.6 out of 10
Good
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Double Room

7.2 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Hotel Le Stelle - self check-in

Hotel with a restaurant, steps from Chapel Bridge
This smoke-free hotel features a restaurant, a front desk safe and free Wi-Fi in public areas. Housekeeping is available on request.
Hotel Le Stelle - self check-in offers 10 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. This Lucerne hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Hotel Le Stelle - self check-in's great location gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. You'll find features such as free WiFi in public areas and a restaurant.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe
  • Steps from Chapel Bridge and 7 minutes by car from Swiss Transportation Museum
There's a restaurant on site. Public spaces have free WiFi.

This 3-star Lucerne hotel is smoke free.

Japanisch und koreanisch – On-site restaurant.

Languages

English, German, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Japanisch und koreanisch

Conveniences

  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Le Stelle
Le Stelle Self Check In
Hotel Le Stelle self check in
Hotel Le Stelle - self check-in Hotel
Hotel Le Stelle - self check-in Lucerne
Hotel Le Stelle - self check-in Hotel Lucerne

Hotel Le Stelle - self check-in Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 225 reviews
Rating 8 - Good. 68 out of 225 reviews
Rating 6 - Okay. 56 out of 225 reviews
Rating 4 - Poor. 27 out of 225 reviews
Rating 2 - Terrible. 24 out of 225 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

cuong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel has good spot but bad conditions.

Me and my wife stayed at this hotel from 4/15-18. The Hotel doesn't have enough bath tower and garbage bag for 3 nights. It doesn't have kettle in the room. Electricity outlet is only in one side of the bed. The room light is very dim. Outside the hallway is bad smell. This place doesn't provide any help and assistance if you need. It is horrible hotel that i met so far. I won't go back and recommend anyone to stay in this hotel. The TV doesn't have English channels. Unless you are only stay in one night and not driving.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t know where to start this hotel from the start had us weary and unsure. We get there around 1 o’clock to the self check in hotel p
Stayed 1 night in Apr 2025

10/10 Excellent

Diva

Travelled with partner
Liked: Amenities
Place was nice and cozy. Was also quiet especially for being in a busy area. Restaurant below serves yummy dumplings. And the bakery across serves the best chocolate brioche. Within walking distance to everything and close to the station
Stayed 1 night in Apr 2025

8/10 Good

Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was broken, but still usable and the sink was blocked on the first day. Other than that, the place is very convenient (in the histotic centre) and cost effective.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Uthayan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was so cold, AI was there at the end of March, 2024. The issue had been raised withtbhemanagemebt team, who said it is not something the they manage, it managed centrally. They room vet tight hard to move around.
Stayed 1 night in Mar 2025

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

MARWAN, Mundelein

Liked: Cleanliness, staff & service
Disliked: Amenities
Will come back again.
Stayed 1 night in Mar 2025

6/10 Okay

Sunny

Stayed 3 nights in Nov 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has not had a deep clean in quite some time, indicated by the layer of dust in all corners as well as behind the refrigerator (that was not functional) and inside the Nespresso machine (that was full of empty pods). Second attempt at staying here, there will not be a third. Also, the door had no functional secondary lock.
Stayed 2 nights in Jan 2025

8/10 Good

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in a beautiful area of the city.
Stayed 3 nights in Nov 2024

4/10 Poor

Morgan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but the listing was not clear that the hotel was above a restaurant with no lobby. Had to leave our bags in the middle of a restaurant. One of our rooms had a terrible smell, we had to keep the windows open. Good location in the center of Lucern, but would not recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot and I enjoyed the stay!
Stayed 1 night in Sep 2024

6/10 Okay

Todd

Disliked: Staff & service
Self check in hotel, so not sure how to rate the staff, so this is based on the cleanliness. I had the very top room. The room conditions were a little lack luster. Dirty floors, as if they hadn't been swept in a few stays. Shower head was broken and would not stay at the top of the vertical slide adjustment, so the water just hit me in the same of my back. The hotel is however in a great location, and was relatively clean. Always felt safe, The rooms need just a little attention.
Stayed 1 night in Sep 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place is very basic, not what the listing pictures show.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness
This is in a great location. The room is very sparse with no place to set luggage or items in bathroom. Some rooms have a courtyard view but ours looked at a building and someone’s balcony. Bed is very firm but not too bad. Elevator is 1 story up so you have to lug bags up a twisting flight to get to the weird little elevator.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Sep 2024

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having tea and coffee available 24/7 was fantastic and the breakfast very good too!! Share bathroom facilities were also very good. Unfortunately the people in the room above us disturbed our sleep as we could hear them walking around on the wooden floors and banging about quite loudly.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
The hotel is on a plaza on the back streets, but close to restaurants and shops. The room was small and the elevator did not work correctly. Great location, but an older hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Lolita

Travelled with partner
Disliked: Amenities
It was terrible
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room, but very convenient to the old town sites.
Stayed 2 nights in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Amenities
The room was nice and clean, up 47 stairs. The lift was working so need to be able to carry luggage up. The room was cute and clean overlooking a small square. None of the room amenities worked. The fridge, the safe and the coffee maker did not work and since there is no staff there was no one to ask for help.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty floors, dirty toilet, clog sink, walls extremely dirty with sticked gum and dirt
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is in a great location and the room was clean, except for the bathroom. The shower drain was partially clogged so we could barely shower for a minute until it flooded. The bathroom sink also has drainage issues.
Stayed 2 nights in Sep 2024