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Hampton by Hilton Alcobendas Madrid

3.5 star property

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Photo gallery for Hampton by Hilton Alcobendas Madrid

Bar (on property)
Meeting facility
Seasonal outdoor pool
Interior
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida de Fernando Alonso 4, Alcobendas, 28108
  • Place, Escuela Universitaria Real Madrid Universidad Europea
    ‪2 min walk‬
  • Place, Plaza Norte 2 Commercial Centre
    ‪11 min walk‬
  • Place, Centro Comercial La Vega
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, individually furnished, desk

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, individually furnished, desk

Family Room, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Single Beds

Minibar, in-room safe, individually furnished, desk

Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Queen Room With Sofa Bed

  • Sleeps 3

King Room

  • Sleeps 2

Queen Room-Accessible

  • Sleeps 2

Twin Room

  • Sleeps 2

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About this property

Hampton by Hilton Alcobendas Madrid

Art Deco hotel connected to a shopping centre in Alcobendas with a seasonal outdoor pool
Along with a fitness centre, this hotel has a bar/lounge and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Hampton by Hilton Alcobendas Madrid offers 138 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. 49-inch LCD televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hampton by Hilton Alcobendas Madrid. During your stay, you'll be connected to a shopping centre and within walking distance of Plaza Norte 2 Commercial Centre. Features include free breakfast, free WiFi in public areas and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 14 minutes by car from Bernabéu Stadium and 10 minutes from IFEMA
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hampton by Hilton Alcobendas Madrid offers its guests a fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hampton by Hilton Alcobendas Madrid. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Guests are served a free self-service breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered parking on site (EUR 12.95 per day)
  • Limited number of on-site self parking spaces per unit
  • Onsite parking options include a garage and a carport

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,076 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Outdoor parking spaces are provided on a first-come, first-served basis. Additional indoor parking is available for a surcharge.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night, plus a deposit of EUR 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 12.95 per day
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 14 June and close on 14 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton by Hilton Alcobendas Madrid Hotel
Hampton by Hilton Alcobendas Madrid Alcobendas
Hampton by Hilton Alcobendas Madrid Hotel Alcobendas

Hampton by Hilton Alcobendas Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 571 reviews
Rating 8 - Good. 113 out of 571 reviews
Rating 6 - Okay. 25 out of 571 reviews
Rating 4 - Poor. 11 out of 571 reviews
Rating 2 - Terrible. 6 out of 571 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Arnon

Stayed 3 nights in Oct 2025

10/10 Excellent

María José

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcelo

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

elizabe

Stayed 1 night in Oct 2025

10/10 Excellent

Inna

Liked: Amenities
Safe area, no public transportation, no shopping
Stayed 3 nights in Oct 2025

10/10 Excellent

Galo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien!
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had good natural lighting in the lobby. The rooms looked new and clean, plus I loved how bright the lights were in the bathroom. I hate whenever a bathroom is too dim, but this hotel had nice lighting everywhere. The breakfast was good and varied. The only downside is that ubers from this location to other places was a bit expensive
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for extra pillows on both nights staying there and received none. On the second night we told reception we didn’t receive a pillow and was told he couldn’t leave reception because he was by himself. Reception didn’t write anything down after saying there was no record of requesting the pillow the previous day. Guess what no pillow received on second day. Poor service from reception probably due to manning the bar as well.
Stayed 3 nights in Aug 2025

2/10 Terrible

Felipe

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old in need of renovation. No tvs in bedrooms. No air conditioning in one of the bedrooms. They did not clean our apartment. When we complained the third time they only changed towels and left a broom and dust pan for us to clean ourselves. No towels in pool area. Staff told me this is not a hotel so not to expect the same service, but they call it Ramada hotel and suites.
Stayed 3 nights in Aug 2025

10/10 Excellent

Georgina Elvia Zunico

Stayed 3 nights in Aug 2025

10/10 Excellent

Karla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, new and very comfortable with nice, uplifting decor. The free breakfast was great but also they had a very good menu for dinner when we arrive after a long day of sightseeing. The dining area is also nicely decorated with a good atmosphere. The location is 20-30 minutes form the city and its attractions using ride apps and we did not find that to be an issue. It was a nice place to stay and we enjoyed our time there.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at the reception desk and so accommodating !!! This hotel should be super proud for having such an amazing team!!!
Stayed 1 night in Aug 2025

8/10 Good

Susan

Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service best hotel in Madrid.
Stayed 4 nights in Aug 2025

10/10 Excellent

Masoud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Simple clean accessible and nice area
Stayed 1 night in Jul 2025

10/10 Excellent

Eriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely stay, one off our rooms was ready early so we could enjoy the pool, staff were very helpful The only thing I would expect is a changing room to use when you use the pool after checkout before our flight. Thankfully we were offered a late checkout for free
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Stayed 3 nights in Jun 2025

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk friendly ,hotel are in good condition ,room was very clean Easy to visit Madrid
Stayed 1 night in Jun 2025

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personall at the hotel very friendly they was very helpful giving me information about what to do in the area we stay .
Stayed 1 night in Jun 2025

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