Hotel with a 24-hour front desk, steps from Gran Via
This smoke-free hotel features conference space, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 air-conditioned accommodations with a safe and a hairdryer. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.
Bathrooms include baths or showers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The breakfast at Hotel Madrid Gran Via 25 Affiliated by Meliá gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus dry cleaning service and a local area shuttle.
Free Wi-Fi (speed: 25+ Mbps)
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the breakfast and the helpful staff
Steps from Gran Via and 6 minutes on foot from Puerta del Sol
Local-area shuttle service available
Hotel Madrid Gran Via 25 Affiliated by Meliá offers its guests a vending machine, tour/ticket assistance, and concierge services. Event space at this hotel measures 904 square feet (84 square metres) and includes conference space. WiFi is free in public spaces. Hotel Madrid Gran Via 25 Affiliated by Meliá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).
This Madrid hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Room service (during limited hours) is available.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 26 per day); discounts available
Area shuttle
Food and drink
Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; EUR 16 for adults and EUR 8 for children
Family friendly
Free cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
904 square feet of conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
9 floors
Built in 1925
Reception hall
Smoke-free property
Room amenities
Bedroom
Down comforter
Free cot
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch LCD TV with cable/satellite channels
Food and drink
Limited room service
More
Air conditioning
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8 for children
Nearby parking fee: EUR 26 per day (2625 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Cots/infant beds are available at no charge for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Madrid Gran Via 25 Affiliated by Meliá Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were lovely and helpful, but the location was very intense and crowded. The noise and sirens from the street kept me up every night, and when i asked to change rooms I was told that I could be given a very small room on the interior which was 'much smaller' than my already very small room. There was a strong smell from the bathroom. The hotel was inflexible with my requests to cancel for a refund, or even a partial refund.
Nicole
Stayed 4 nights in Jan 2025
2/10 Terrible
Alejandro
29 Jan 2025
Disliked: Staff & service
They don't care about clients, they don't do anything to help new clients, they have the worst customer service ... in my opinion
The rooms are too old, the spaces are too noisy, you can hear everything happening around your room
And I was in 5th floor, could hear people walking in their rooms, their alarms and sometimes conversations, the breakfast is pretty poor and it was everyday the same food, staff is very friendly Marina and Pablo they’re fantastic the shame is the property needs a refresh also the elevator it is even scary to be on it feels like if your are gonna fall