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LUTHIA Puerta del Sol

2.0 star property

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Photo gallery for LUTHIA Puerta del Sol

City Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, blackout curtains, soundproofing
Terrace/patio
Front of property
Reception
City Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, blackout curtains, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Plaza Puerta del Sol, 14, 4 Derecha, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Balcony, City View

Standard Double Room, 1 Queen Bed, Balcony, City View | Minibar, in-room safe, blackout curtains, soundproofing

Standard Double Room, 1 Queen Bed, Balcony, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, blackout curtains, soundproofing

Family Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for City Suite, 2 Bedrooms, Balcony, City View

City Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, blackout curtains, soundproofing

City Suite, 2 Bedrooms, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Large Single Murphy Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Minibar, in-room safe, blackout curtains, soundproofing

Standard Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed, Kitchen, City View

Standard Double Room, 1 Double Bed, Kitchen, City View | Minibar, in-room safe, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed, Kitchen, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Free Wi-Fi
  • Air-conditioning
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4.6 out of 5, Wonderful, 284 reviews
The price is €94
includes taxes & fees
6 Apr - 7 Apr
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About this property

LUTHIA Puerta del Sol

This smoke-free hotel features express check-in, express check-out and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
LUTHIA Puerta del Sol offers 14 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include a hairdryer and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

With your stay at LUTHIA Puerta del Sol, you're connected to a shopping centre and just a quick walk from Puerta del Sol. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include multilingual staff and a lift
  • Steps from Puerta del Sol and 6 minutes on foot from Gran Via
As a guest of LUTHIA Puerta del Sol, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This Madrid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift (70 centimetre wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Guests are recommended to download the property's Akiles mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Akiles mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

LUTHIA Puerta del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 84 reviews
Rating 8 - Good. 18 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Abdel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Spectacular location, very friendly staff ready to help with anything, specially Victor and Maude. The place smelled and looked clean. Despite being just a place to rest since it didn’t have any additional facilities, it was amazing and felt safe.
Stayed 5 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, central location. Really lovely and helpful staff, particularly at reception. Spacious room, basic but clean, modern and with everything one might need. Plenty of big fluffy towels, good hairdryer, safe, kettle, fridge. The only issue we had was the noise coming from the room next door, particularly the loud sound of their shower’s water running. I’d never heard anything like it before. It didn’t spoil our stay but it was quite noticeable late at night or early in the morning.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe, quiet. Perfect. I will stay there again!
Stayed 1 night in Dec 2025

8/10 Good

virginia

Liked: Cleanliness, staff & service, amenities
Staff was really courteous and hotel room was really clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laurencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay here we were in the middle of all the main attractions in Madrid!!! I can’t wait to come back!! We are a family of 5 and it was perfect we all had a bed and very spacious!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaymie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was fantastic. We were right in the center of it all. Convenient location. Everything was perfect!!
Metro and statue accessible location.
View from hotel balcony.
Our view. Great location.
Balcony view.
Stayed 6 nights in Oct 2025

10/10 Excellent

Frances L

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean room at an excellent location. The staff was awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

LUCIE

Liked: Cleanliness, staff & service, amenities
Amazing location. Good basic hotel. If u just need a clean place to sleep in an excellent location this place is great
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location right in the heart of plaza del sol. The front office staff was amazing, Victor and another girl I wish I remembered her name helped us with the must see things in Madrid, reference amazing restaurants to try. Loved the balcony over looking the plaza and the room was clean.
Stayed 2 nights in Nov 2025

2/10 Terrible

Marat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor condition NO hot water
Stayed 4 nights in Nov 2025

8/10 Good

Vasiliki

Liked: Cleanliness, staff & service
The room was clean but not spotless, the staff was polite and friendly in general and the area is ideal but noisy because of too much crowd.Also the rooms are not sound proof you can hear everything next eg taking a bath or speaking and also the cleaning staff is noisy even around midnight when they reload the stock of amenities.
Stayed 4 nights in Nov 2025

6/10 Okay

Giselle I

Liked: Cleanliness, staff & service
Small room for two people
Stayed 1 night in Nov 2025

10/10 Excellent

Irelys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La atención fue increíble, excelente ubicación.
Stayed 1 night in Nov 2025

8/10 Good

Alyssa

Travelled with partner
Staff and location were great. Bathroom smelled like mold and cigarettes - it was quite unbearable to be in there.
Stayed 1 night in Nov 2025

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my wife have over 12 combined huge bed bug bites. Unacceptable. Couldn’t speak to a manager, tried to get a refund and nothing. STAY AWAY!
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, right in the heart of the city and located close to the metro which made it easy to get around. Maude, the receptionist was courteous and very helpful. Had a great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucrecia del Carmen, Miami

Big room, with kitchenette , clean , incredible location
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, clean building, clean bathrooms, centric
Stayed 3 nights in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First, I just want to say that the front desk staff at this hotel are above and beyond the rest, particularly Maud, she was helpful and accommodating to all our requests. The location of this place is fantastic, just in front of the Puerta Del Sol metro station and the oso y el magrono statue. The rooms are clean and spacious, just enough for a comfortable sleep, after a day wondering around with all that Madrid has to offer. Please be aware that the room that you can get it may doesn't have the beautiful view described in the picture and that the bathroom is not in the same room, but in the middle of two other bedrooms, still private, but a little inconvenient, particularly for couples.
Stayed 2 nights in Nov 2025

10/10 Excellent

Olga

Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay! The room was quiet and clean, location exactly what I needed.. but more importantly the staff was amazing. Victor and Alan were so friendly and helpful in every sense of the words. Recommendations and assistance - above and beyond!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super friendly staff, nice room, central location and a great price. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025