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Hotel Zentral Castellana Norte

4.0 star property
VIP Access

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Photo gallery for Hotel Zentral Castellana Norte

Daily buffet breakfast for a fee
Down duvets, minibar, in-room safe, desk
Exterior
Interior entrance
Eco-friendly toiletries, hair dryer, bidet, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida de Manoteras, 20, Madrid, Madrid, 28050
  • Place, Azca Financial District
    ‪3 min drive‬
  • Place, Moraleja Business Park
    ‪3 min drive‬
  • Place, Paseo de la Castellana
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Down duvets, minibar, in-room safe, desk

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Down duvets, minibar, in-room safe, desk

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Fitness Room

Fitness Room | Down duvets, minibar, in-room safe, desk

Fitness Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Down duvets, minibar, in-room safe, desk

Premium Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Zentral Castellana Norte

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
Hotel Zentral Castellana Norte offers 144 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Zentral Castellana Norte. During your stay, you'll be close to Bernabéu Stadium. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from IFEMA and 8 minutes from Bernabéu Stadium
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Zentral Castellana Norte. An area shuttle within 50 metres is available for a fee. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:30 AM.
Restaurante Neptuno – This restaurant serves breakfast and dinner.
Lobby Bar Cibeles – This lobby lounge only serves light fare. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 metres
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (300 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 01 August and 31 August.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Zentral Castellana Norte
Occidental Castellana Norte
Hotel Zentral Castellana Norte Hotel
Hotel Zentral Castellana Norte Madrid
Hotel Zentral Castellana Norte Hotel Madrid

Hotel Zentral Castellana Norte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 478 reviews
Rating 8 - Good. 167 out of 478 reviews
Rating 6 - Okay. 35 out of 478 reviews
Rating 4 - Poor. 7 out of 478 reviews
Rating 2 - Terrible. 2 out of 478 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and area,would recommend,breakfast good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Comfortable room and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, amenities, property conditions & facilities
very clean.....
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Avani

Great front desk staff and room!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Susan D

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and not far from places to see.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, and rooms were clean. Close to metro station.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have been amazing, food was good very clean and modern hotel Not much shopping in the area or things to do in the area Happy to recommend
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ONTRANCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome 👌 made check in a breeze.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property very nice and welcoming, although I have yet to venture outside of hotel as yet :)
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fengxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Zentral Castellana Norte. The spacious clean room was wonderful. The staff we very helpful and friendly. The restaurant had excellent meals and the breakfast buffet was good. Thanks for an enjoyable stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Service was great, very nice and helpful. Breakfast was also very good. We very much enjoyed the stay and would love to return.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Bianca

Would stay again!
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was friendly and accomidating. Rooms were clean and modern.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jyotiben

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and the food at the restaurant (pizza) was amazing. However, the bed was not comfortable and there is no coffee and water kettle in the room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Judd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
AC worked well. Anything we needed from front desk was accommodated. Some staff friendlier than others
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close enough to the airport
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, can’t wait to go back
Stayed 6 nights in May 2024
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service
Some furnitures were not in the best conditions
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent!!!
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

Attaullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience overall
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a quiet part of the city.

It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Houssine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Faten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2025