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Hotel Zentral Castellana Norte

4.0 star property
VIP Access

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Photo gallery for Hotel Zentral Castellana Norte

Daily buffet breakfast (EUR 16 per person)
Exterior
Interior entrance
Down duvets, minibar, in-room safe, desk
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida de Manoteras, 20, Madrid, Madrid, 28050
  • Place, Azca Financial District
    ‪2 min drive‬
  • Place, Paseo de la Castellana
    ‪3 min drive‬
  • Place, Plaza de la Madre Maria Molas
    ‪4 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Down duvets, minibar, in-room safe, desk

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, desk

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Triple Room

Down duvets, minibar, in-room safe, desk

Superior Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 King Bed and 1 Single Bed

View all photos for Superior Double Room Single Use

Down duvets, minibar, in-room safe, desk

Superior Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Fitness Room

Fitness Room | Down duvets, minibar, in-room safe, desk

Fitness Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, minibar, in-room safe, desk

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zentral Castellana Norte

Hotel in Madrid with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
Hotel Zentral Castellana Norte offers 144 accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Zentral Castellana Norte. During your stay, you'll be close to Bernabéu Stadium. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from IFEMA and 8 minutes from Bernabéu Stadium
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Zentral Castellana Norte. An area shuttle within 50 metres is available for a fee. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:30 AM.
Restaurante Neptuno – This restaurant serves breakfast and dinner.
Lobby Bar Cibeles – This lobby lounge only serves light fare. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 50 metres
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (300 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 01 August and 31 August.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Zentral Castellana Norte
Occidental Castellana Norte
Hotel Zentral Castellana Norte Hotel
Hotel Zentral Castellana Norte Madrid
Hotel Zentral Castellana Norte Hotel Madrid

Hotel Zentral Castellana Norte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 433 reviews
Rating 8 - Good. 160 out of 433 reviews
Rating 6 - Okay. 30 out of 433 reviews
Rating 4 - Poor. 7 out of 433 reviews
Rating 2 - Terrible. 2 out of 433 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great run. Breakfast hours were great. The hotel staff was amazing. A whole bus load of people walked in the door right before we did. Apparently it was a group. They had them sorted within minutes and I don’t think we waited to get checked in more than a minute or two. The young lady was very nice and accommodating. Later, I had some business with my lawyer they graciously provided with an email to send the file. They printed it up for me to sign and scanned it for me and sent it back to the lawyer within a matter of minutes. I would add that this is the same young lady that checked us in. She was amazing. She could almost anticipate what you needed and was ready to provide a cheerfully graciously and quickly. She was above and beyond. The best interaction I’ve ever had, and I’ve had many good ones.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fengxin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Henrique

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Jyotiben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and the food at the restaurant (pizza) was amazing. However, the bed was not comfortable and there is no coffee and water kettle in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Dolly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Agradezco la excelente atención recibida a mi llegada por parte del personal del counter de recepción, pudieron darme una habitación más temprano con el pago de media pensión, no tuve q esperar tanto. Podría pedir un poco más de variedad de comida en los desayunos... sólo hay lo básico.
Stayed 4 nights in Sep 2025

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have been amazing, food was good very clean and modern hotel Not much shopping in the area or things to do in the area Happy to recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro Perez, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente excepto un problema técnico que tenía la recepción y se tardaron en atender a la gran cantidad de personas que estaban llegando. De resto muy bueno y el gerente Sr. luis muy profesional y amable
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property very nice and welcoming, although I have yet to venture outside of hotel as yet :)
Stayed 1 night in Sep 2025

10/10 Excellent

ONTRANCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome 👌 made check in a breeze.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and area,would recommend,breakfast good
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Kamrul

Stayed 2 nights in Aug 2025

10/10 Excellent

Corynne

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Camilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Avani

Great front desk staff and room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was friendly and accomidating. Rooms were clean and modern.
Stayed 1 night in Jun 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and good location for the office. However the air conditioning was very noisy and for rooms listed as having soundproofing there was a lot of noise from other rooms. Breakfast had a good selection but regularly ran out of orange juice, last day had no meat on the hot buffet
Stayed 4 nights in Jun 2025

8/10 Good

Susan D

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and not far from places to see.
Stayed 1 night in Apr 2025

10/10 Excellent

Attaullah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience overall
Stayed 1 night in Feb 2025

6/10 Okay

Eleazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024