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Petit Palace President Castellana

4.0 star property

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Photo gallery for Petit Palace President Castellana

Property entrance
Lounge
Lobby sitting area
Reception
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Calle del Marques de Villamagna, 4, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Golden Mile
    ‪2 min walk‬
  • Place, ABC Serrano
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room

8.0 out of 10
Very good
(29 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Duplex

Duplex | Minibar, in-room safe, individually decorated, individually furnished

Duplex

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.2 out of 10
Very good
(64 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Petit Palace President Castellana

Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and a business centre. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Petit Palace President Castellana offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 50-cm Smart televisions come with digital channels. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Petit Palace President Castellana. During your stay, you're just a quick walk from Paseo de la Castellana. Enjoy features like free WiFi in public areas, plus a 24-hour business centre and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Numerus Clausus II
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Golden Mile and La Caixa Foundation
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3153 square feet (293 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Petit Palace President Castellana.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Numerus Clausus II – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • Coffee and tea in common areas

Restaurants on site

  • Numerus Clausus II

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,153 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Nearby parking fee: EUR 30 per day(525 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 16 September to 30 April.

Property is also known as

Petit Palace President
Petit Palace President Castellana
Petit Palace President Castellana Hotel
Petit Palace President Castellana Hotel Madrid
Petit Palace President Castellana Madrid
High Tech President Castellana Hotel Madrid
High Tech President Villamagna Madrid
Petit President Castellana
Petit Palace President Castellana Hotel
Petit Palace President Castellana Madrid
Petit Palace President Castellana Hotel Madrid

Petit Palace President Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mariajose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location, clean room!
Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 5 nights in Jan 2026

10/10 Excellent

Guido Oscar

Travelled with family
Liked: Cleanliness, staff & service
Yes, everything was in order. We were very pleased to stay there
Stayed 5 nights in Dec 2025

10/10 Excellent

Nijshme

Stayed 2 nights in Jan 2026

10/10 Excellent

Marianella

Stayed 1 night in Jan 2026

8/10 Good

Helen Cristina

Stayed 1 night in Jan 2026

10/10 Excellent

Helen Cristina

Liked: Cleanliness, property conditions & facilities
I really like the location of this hotel. It is very convenient and located in a nice area. The Staff is great and the room quite comfortable. It was so great that I extended my stay.
Stayed 3 nights in Jan 2026

8/10 Good

Joy

Travelled with group
Courteous staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert Thomas Howard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are a number of oddly negative reviews about this place. THEY ARE TOTALLY WRONG. Sure, the room had very minor blemishes (of no consequence). But the location has terrific taxi access, is in a very safe clean neighborhood with upscale shops, an indoor mall, VIPS (Mexican/Spanish Denny’s), Starbucks, and a cafe. The hotel breakfast (which you do pay for but it’s not expensive) is awesome. The staff is great. And if you have a family, the quad rooms allow each child to have their own bed, a huge benefit at this price point. This is a great hotel. I would happily stay at their other locations, trust.
Stayed 7 nights in Dec 2025

10/10 Excellent

Juan, Windermere

Stayed 1 night in Dec 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities
No AC
Stayed 1 night in Nov 2025

8/10 Good

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and the room was good for 3
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

La habitación era espaciosa y la encontré limpia
Stayed 1 night in Nov 2025

10/10 Excellent

Genesis

Stayed 3 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

8/10 Good

Sharon, Guaynabo

Stayed 1 night in Nov 2025

6/10 Okay

KARINA

Stayed 1 night in Nov 2025

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very well located, that is about it. It is completely run down, shabby, It doesn't have a bar and only a very simple mini bar. I have no idea how it got 4 stars, I would definitely not recommend it.
Stayed 5 nights in Oct 2025

6/10 Okay

Alfredo

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Definitely not a 4 star hotel, the most a 2 star hotel, facilities are in bad conditions aesthetically speaking, everything worked but needs some TLC, the shower was the only thing my family and I loved. Most of the staff were really polite and helpful, the only ones that need to do a better job is the cleaning staff, there was a lot of dust under the beds like it hasnt been clean in weeks and the hard to reach corners around our room were not clean. There is also a disco club in the back called La Flaca and they pump music till 400 or 500 in the morning rooms are not sound proof enough for that kind of noise, to us it was not something that bother us but, for a review to others is fair to share. If youend up in one of the rooms in the back do not open your curtains there is nothing to see, it looks like an abandon peace of property.
Stayed 7 nights in Oct 2025

6/10 Okay

Fernando, Tegucigalpa

Stayed 1 night in Oct 2025

10/10 Excellent

Irwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!!! Large rooms. Didn’t have a chance to have breakfast. Extremely attentive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Isabel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was unbelievable-very helpful with all our needs.
Stayed 1 night in Oct 2025

6/10 Okay

felipe

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It has a great location, the hotel is run down and the cleanliness poor.
Stayed 1 night in Oct 2025

6/10 Okay

Maria

Business traveller
Liked: Staff & service
I paid €250 per night (€12 was for breakfast so it was not a free breakfast as your survey indicates) but couldn’t wait to leave. The experience was far from what I expected for what’s marketed as a boutique hotel. The carpet in the hallway was visibly dirty as well as the elevators. The walls in my room were scuffed and in need of repainting. Upon entering the room, I was met with a storage looking area featuring exposed shelves, which gave the space a cluttered and unfinished feel. I was hoping for a more refined and comfortable atmosphere, especially given the price and the “Petit Palace” branding. Unfortunately, that wasn’t the case. For comparison, my previous stay at the NH in Madrid was significantly better in terms of cleanliness, design, and overall experience.
Stayed 4 nights in Oct 2025

8/10 Good

James

Stayed 2 nights in Oct 2025