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Aparthotel

Smartr Madrid Gran Vía 47

3.5 star property

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Photo gallery for Smartr Madrid Gran Vía 47

Restaurant
Studio with Gran Via Views (2 people) | Individually decorated, individually furnished, soundproofing
Daily buffet breakfast for a fee
View from room
Individually decorated, individually furnished, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Single Studio

Single Studio | Individually decorated, individually furnished, soundproofing

Single Studio

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio (2 People)

Individually decorated, individually furnished, soundproofing

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, Terrace (2 People)

Individually decorated, individually furnished, soundproofing

Studio, Terrace (2 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (4 People)

Individually decorated, individually furnished, soundproofing

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (3 People)

View from room

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People) | Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio with Gran Via Views (2 people)

Individually decorated, individually furnished, soundproofing

Studio with Gran Via Views (2 people)

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Smartr Madrid Gran Vía 47

Along with concierge services, this smoke-free aparthotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and multilingual staff assistance are on-site. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a coffee/tea maker, a hairdryer and a shower. Weekly housekeeping is available.
Smartr Madrid Gran Vía 47 offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Smartr Madrid Gran Vía 47. During your stay, you'll be connected to a railway/underground station and just a quick walk from Gran Via. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services. This comfortable aparthotel has 67 apartments over 9 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a microwave
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a virtual front desk
  • Steps from Gran Via and Plaza de España - Princesa
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Smartr Madrid Gran Vía 47 offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Smartr Madrid Gran Vía 47 also features express check-in, express check-out, and a lift.

This 3.5-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:30 AM to 10:30 AM and at the weekend from 8:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 25 kg per pet
  • Fee: EUR 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 67 units
  • 9 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 55 lb per pet
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 39 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639-VT11712
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SmartRental Gran Via 47
Smartr Madrid Gran Via 47
Smartr Madrid Gran Vía 47 Madrid
Smartr Madrid Gran Vía 47 Aparthotel
Smartr Madrid Gran Vía 47 Aparthotel Madrid

Smartr Madrid Gran Vía 47 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 194 out of 576 reviews
Rating 8 - Good. 156 out of 576 reviews
Rating 6 - Okay. 103 out of 576 reviews
Rating 4 - Poor. 67 out of 576 reviews
Rating 2 - Terrible. 56 out of 576 reviews

7.8/10

Cleanliness

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El staff fue muy amable y serviciales! Me encanto el location, cerca de todo, la ducha de la habitacion increible! Regreso pronto
Stayed 5 nights in Feb 2026

10/10 Excellent

zheng

Stayed 3 nights in Feb 2026

6/10 Okay

LUIS

Disliked: Cleanliness, amenities, property conditions & facilities
Very Disappointing Stay The room was in very poor condition. The bathroom had mold on the walls, and the floor was cracking everywhere. There was also a strong, unpleasant odor in the room throughout my stay. The internet connection was very bad and unreliable, which made it difficult to get any work done. I made complaints almost every day, but unfortunately, nothing was ever fixed. The only positive aspect of this hotel is the staff — the front desk personnel were very friendly and polite. Overall, I would not stay here again and would not recommend it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joi Kerr

Liked: Cleanliness, amenities, property conditions & facilities
Great start and great staff, especially Tony and Princess.
Stayed 3 nights in Feb 2026

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great. Place is close to everything. Room walls are a little thin.
Stayed 3 nights in Feb 2026

10/10 Excellent

Monique

Stayed 6 nights in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Stayed 3 nights in Jan 2026

2/10 Terrible

Quies

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 2 nights in Jan 2026

10/10 Excellent

Cassie

Liked: Cleanliness, property conditions & facilities
Room was clean and service is attentive.
Stayed 2 nights in Jan 2026

2/10 Terrible

jose

Stayed 7 nights in Jan 2026

10/10 Excellent

Rafis, Jersey city

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Smartr Madrid Gran Vía 47 is a solid retreat for active dynamic tourists and visitors seeking a central, short stay in Madrid. Its location is good, offering direct access to major sights and transit. Pros: • The central location is truly excellent for exploring the city. • The breakfast provided was high-quality and very satisfying with a nice view of the city. • Reception staff were friendly, helpful, and comfortably multilingual. Cons: • My specific room was very small and felt quite cramped. • Outside street noise occasionally filtered into the living space. • The bed could be better Overall, it is a convenient "home base" if you plan to spend most of your time out exploring the city.
Madrid
Madrid
Madrid
Stayed 2 nights in Jul 2025

8/10 Good

Alejandro

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff members were extremely helpful and supportive. The location is excellent, you can find a variety of stores and local restaurants. The room was ok but the shower was very very tiny. Great time in Madrid.
Stayed 6 nights in Dec 2025

4/10 Poor

Taunis

Stayed 1 night in Jan 2026

6/10 Okay

Wenzhong

Liked: Cleanliness
The room is clean but the bathroom is tiny and water pressure is too strong, not easy for showering
Stayed 2 nights in Dec 2025

6/10 Okay

Yanely

Travelled with partner
Liked: Cleanliness
Great location, very centric, all the shoppings and restaurants, tourist sites near by. The downside is that the walls are not soundproof so you can hear all the conversations in the hallway, room next door and all the staff cleaning. Noisy! The room itself was convenient because it included some appliances in the kitchen, bathroom too small for the price. But clean!
Stayed 4 nights in Nov 2025

4/10 Poor

Federico

Disliked: Amenities
No coincididieron las fotos del hotel con el cuarto real que me dieron. Horrible
Stayed 3 nights in Dec 2025

8/10 Good

Teri

Stayed 4 nights in Nov 2025

2/10 Terrible

Krystal Marlissa Colon

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled extremely strong like cigarretts, even when it stated it was non smoking. Room was dirty, furniture is old and worn. Room was not ready until 1 1/2 hours later than the stated check in time. Front desk is not very useful, property is not safe, any one can walk in and go up to the rooms since no key is needed for the elevator. Roof top image does not correspond to this hotel, it does not have a roof top, it corresponds to another one of their location a little bit further down. I booked for the price and availability, considering I had stayed in their other location in grand via 14 and had an amazing experience, this is deffinetly no where near similar. I did not stay at the room as it was unlivable, ended up using just as storage and staying the nights of my trip in friends room at another hotel. There were people complaigning at the front desk everytime I went by. Bath tub was dirty. I WILL NOT BOOK EVER AGAIN AND I DONT RECOMMEND THIS PLACE.
Stayed 4 nights in Nov 2025

4/10 Poor

Urayoan

Stayed 2 nights in Nov 2025

2/10 Terrible

Jesus R

Disliked: Cleanliness, amenities
Terrible place, room and amenities for the price.
Stayed 2 nights in Nov 2025

8/10 Good

Katya

Liked: Cleanliness, amenities, property conditions & facilities
The location is great, next to Callao metro station, you can walk anywhere from there and have many restaurants and shops close by. The staff is very kind and helpful. Rooms are small but clean and functional. Would stay here again.
Stayed 1 night in Nov 2025

4/10 Poor

Shandher, Montgomery Village

Old place, not even close to the pictures. Staff very kind and friendly
Stayed 2 nights in Nov 2025

6/10 Okay

Leoncio, miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff members were ok. The room was clean and very organized. We can’t complain.
Stayed 4 nights in Nov 2025