Along with self parking, this smoke-free aparthotel has a seasonal outdoor pool and a business centre. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a garden. Each apartment features free WiFi, a coffee/tea maker and a flat-screen TV. Amenities also include a shower and free toiletries. Housekeeping is available on request.
The Oliver Apartamentos Pozuelo offers 38 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.
Bathrooms include baths or showers. This Pozuelo de Alarcon aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a seasonal outdoor pool.
During your stay at The Oliver Apartamentos Pozuelo, you'll be close to Royal Palace of Madrid. Free WiFi in public areas, a business centre and laundry facilities are available. This comfortable aparthotel has 38 apartments. Free WiFi and a flat-screen TV are available in each apartment.
Each apartment offers a flat-screen TV, a coffee maker and a shower
Free WiFi
Self-parking available for a fee
Take a swim in the seasonal outdoor pool
Amenities include a business centre and laundry facilities
11 minutes by car from Gran Via and 12 minutes from Royal Palace of Madrid
WiFi is free in public spaces. You'll find a business centre on site. The Oliver Apartamentos Pozuelo also features a seasonal outdoor pool, a garden, and laundry facilities. For a fee, parking is available.
This 3-star Pozuelo de Alarcon aparthotel is smoke free.
Property amenities
Pool/Spa
Seasonal outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (surcharge)
Limited on-site self parking
Onsite parking includes off-street options
Food and drink
Coffee/tea maker
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Bathtub or shower
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV
Outdoor areas
Garden
Laundry
Laundry facilities
Work spaces
Business centre
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Housekeeping on request
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
38 units
Garden
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 08 September to 20 June:
Swimming pool
Access methods
Access code, staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cots (infant beds) are available for EUR 10.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: EUR 10.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in June and close in September.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
The Oliver
The Oliver Apartamentos
The Oliver Apartamentos Pozuelo Aparthotel
The Oliver Apartamentos Pozuelo Pozuelo de Alarcon
The Oliver Apartamentos Pozuelo Aparthotel Pozuelo de Alarcon
The Oliver Apartamentos Pozuelo Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 80 out of 169 reviews
10 - Excellent
80
Rating 8 - Good. 53 out of 169 reviews
8 - Good
53
Rating 6 - Okay. 22 out of 169 reviews
6 - Okay
22
Rating 4 - Poor. 9 out of 169 reviews
4 - Poor
9
Rating 2 - Terrible. 5 out of 169 reviews
2 - Terrible
5
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Asier
14 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly and helpful staff, in fairly new and modern design and rooms.
Asier
Stayed 3 nights in Aug 2025
Verified
8/10 Good
Vanda Helena
2 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and very helpful staff!
Vanda Helena
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Luis
10 Aug 2025
Liked: Cleanliness, room comfort, communication
This place is an excellent place to stay close to Madrid. Staff are great and friendly. Highly recommended
Luis
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Luis
17 Aug 2025
Liked: Cleanliness, room comfort, communication
Nice place in Madris
I would recommend this place a million times over…
Luis
Stayed 2 nights in Jul 2025
Verified
2/10 Terrible
Mary
9 Feb 2026
The staff was very helpful. However, my room was appeared to be a ground floor office that had been converted to a hotel room. The windows were covered with the thick curtains which took up the majority of the room. There was barely any space between the bed and the windows.
I had stayed there
Mary
Stayed 5 nights in Jan 2026
Verified
8/10 Good
Khalid
30 Oct 2025
Liked: Cleanliness
Disliked: Communication
Perfect but not 24 hours desk service
Khalid
Stayed 1 night in Oct 2025
Verified
8/10 Good
jeanne
10 Sept 2023
Room is good
Pool is n’y a around star and Share with ôter résident
jeanne
Stayed 5 nights in Sep 2023
Verified
10/10 Excellent
Mary
20 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I felt the staff was very responsive to any questions that I had and they seemed to go out of their way to ensure my stay was comfortable. The community of Pozuelo is walkable, friendly and safe with easy access to Madrid with the Metro within a block. I will stay there again.
Mary
Stayed 18 nights in Feb 2024
Verified
10/10 Excellent
Jesus
18 Aug 2024
Liked: Cleanliness, property conditions & facilities, communication
Excellent
Jesus
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Salman
1 Jul 2024
Liked: Cleanliness, property conditions & facilities, communication
All great. No complaints.
Salman
Stayed 1 night in Jun 2024
Verified
8/10 Good
Andreina
3 Nov 2025
Liked: Cleanliness, communication
Disliked: Amenities
The bed was very comfortable, and the apartment was functional. The shower dripped water outside and made a mess in the bathroom, and very limited kitchen utensils. The apartment was clean, but the kitchen floor had some residue, which meant not fully cleaned.
Andreina
Stayed 5 nights in Oct 2025
Verified
10/10 Excellent
Carlos Alberto
14 Oct 2025
Liked: Cleanliness, room comfort, communication
Did not use the pool, Room had some burned lights, notified front desk
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Totally disappointing! Terrible quality/price ratio. Not as published, table full of holes, parking lot very dirty and dark, great for a Halloween party. First and last time.
mariana
Stayed 3 nights in Sep 2025
Verified
6/10 Okay
Alex
7 Apr 2024
Liked: Cleanliness, communication
We know this hotel and it’s fine. This time the bathroom door got stuck and the key cards stopped working. Even an extra one we had just taken out from the machine.
Alex
Stayed 2 nights in Apr 2024
Verified
10/10 Excellent
Rafael
25 Sept 2023
Liked: Cleanliness, room comfort, communication
Great apartment But could be better!
It was very Good, But it was very hard to get the number of reservation to get in the room, and take the key card! I helped at least 2 couple to get their keys.
The bathroom when u take shower Start to wet All the place.
Rafael
Stayed 3 nights in Sep 2023
Verified
6/10 Okay
Carolyn
19 Jun 2025
Liked: Cleanliness
Disliked: Room comfort, communication
The room was very small and shower room tiny, the doors of the shower cubicle hardly opened leaving a very tight squeeze to access shower cubicle. We had a cockroach in the room one night, did leave information about cockroach and emailed apartments but to date have not had reply. Never saw a member of staff the whole 4 days we stayed.
Carolyn
Stayed 4 nights in Jun 2025
Verified
8/10 Good
Akram
26 Jul 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Initially it was not easy to self check in but we did okay entering our credentials manually. The place was quite but room cleaning was not included in the price and that was okay and we cleaned aftre ourselves. The attendant Gamal waas very helpful when he was around. most likely thn not, we will stay here again.
Akram
Stayed 4 nights in Jul 2023
Verified
4/10 Poor
SERGIO
21 Dec 2024
Liked: Cleanliness
Disliked: Property conditions & facilities, communication
it was very complicated to get into the hotel, the room was very hot, the AC is insuficient for the confort of the room and the passengers. not recomenable
SERGIO
Verified
6/10 Okay
Roberto
14 May 2023
Liked: Cleanliness, communication
Disliked: Property conditions & facilities
The bed was broken, and it was obvious it has been for a long time. Just carefully placed for people not to realise until they use it. And fall down.
Terrible.
Roberto
Stayed 3 nights in May 2023
Verified
10/10 Excellent
Ana
30 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication
There was no real person at Reception on Sunday, just a machine. No issue in the check-in, but it would have been through a phone number to fix it making it less personal and reassuring.