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Woohoo Rooms Hortaleza

3.0 star property

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Junior Suite, Balcony | Terrace/patio
Business Single Room | 1 bedroom, minibar, in-room safe, laptop workspace
Junior Suite, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace
Interior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle de Hortaleza, 21, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, laptop workspace

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Single Room

Business Single Room | Safe

Business Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Balcony

8.8 out of 10
Excellent
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Woohoo Rooms Hortaleza

Guesthouse in Madrid, steps from Gran Via
Along with tour/ticket assistance, this smoke-free guesthouse has a front desk safe and free Wi-Fi in public areas.
Woohoo Rooms Hortaleza offers 6 air-conditioned accommodations with minibars and a safe. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Madrid guest house provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Woohoo Rooms Hortaleza. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas and airport drop-off service (surcharge).
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Gran Via and 9 minutes on foot from Puerta del Sol
  • Airport drop-off shuttle service available for a fee
As a guest of Woohoo Rooms Hortaleza, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Woohoo Rooms Hortaleza also features a lift and a water dispenser.

This 3-star Madrid guest house is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Woohoo Rooms Hortaleza Madrid
Woohoo Rooms Hortaleza Guesthouse
Woohoo Rooms Hortaleza Guesthouse Madrid

Woohoo Rooms Hortaleza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 133 out of 186 reviews
Rating 8 - Good. 33 out of 186 reviews
Rating 6 - Okay. 9 out of 186 reviews
Rating 4 - Poor. 3 out of 186 reviews
Rating 2 - Terrible. 8 out of 186 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Radames A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #1 is very comfortable and big enough for one person. The bed was extremely comfortable as well. The staff is very helpful. Challenging to find the entrance, but is there. You must pay attention to your messages, so you can take advantage of the checking process. I will definitely stay there again.
Stayed 3 nights in Jul 2025

6/10 Okay

Roxane

Liked: Cleanliness

Okay but not perfect

Our stay was okay. The access was not easy and even if they communicated with me before my arrival, it was not easy to locate and to know where to ring. In the room, there was only the necessary but not enough commodity. There was no ice machine in the hotel. No spoons to stir our coffee. The room was small and there was not a lot of space to put our luggage. The second day, our card and our security code stopped working so we were stuck outside the hotel. There is not always someone inside at the desk, but they can be joined by Whatsapp. The room was clean, it was renovated. The AC worked well and the staff was polite and nice to us. They offered to keep our luggage before our check in and after our check out.
Stayed 2 nights in Jul 2025

10/10 Excellent

omar

Stayed 2 nights in Jun 2025

8/10 Good

Gustavo Jaime

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Though not a spacious room was very efficient, modern and clean. In the heart of the city walking distance to every where. Definitely a must stay hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and the staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hamidreza

Liked: Cleanliness, property conditions & facilities
Great place for value, quiet and chill, also very kind people, I was walking to everywhere since it’s kinda in the center
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Erez

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and location

Great location , very convenient system and room, clean and comfortable , reasonable rates
Stayed 2 nights in May 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Novel Approach to Traveling.

Kfkekr
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Lovely room, comfortable bed and staff very helpful and respond straight away. Great location and easy to find if you follow the clear instructions. Highly recommend
Stayed 3 nights in Apr 2025

8/10 Good

Yuet Han

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location is accessible to lots of shops and restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large & immaculate. The staff was beyond friendly & accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy bed, friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and very comfortable. The bed was good and comfortable, plus close to the Gran Via. In addition the service and employee were excellent.
Stayed 5 nights in Mar 2025

4/10 Poor

Ariel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Don't be misled by the photos and the junior suite description. The room is the size of a shoebox. I ended up going to another hotel so I lost a lot of money.
Stayed 5 nights in Feb 2025

8/10 Good

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andresito

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was amazing! Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need a code to enter the building

The room was clean and the staff was helpful. However, I had a hard time getting into the hotel. The building was locked, and I didn't receive a code from the hotel. The staff claimed that they sent the code through What's Up. I don't use what's up. It was a stressful experience. Other than that it was a decent place.
Stayed 2 nights in Jan 2025

2/10 Terrible

litzia

Disliked: Staff & service, amenities, property conditions & facilities
It’s not a Hotel(as paid for) is a Hostel, kind of spooky when you reach there at night cause is dark you barely can see where you are walking light it’s off! you have to check for the switch. When they say it’s quiet means you are not going to hear the street’s noises but inside you can heard your neighbor.I enjoy Madrid but definitely I don’t going back to that place
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room. Very quiet. Great lighting. Loved the bunk beds for our daughters. We slept great. Close to everything. A little hidden, but front desk is very responsive helping us into the building (messaged via WhatsApp). Overall, excellent value for location and room quality. We'll stay here again for sure.
Stayed 2 nights in Nov 2024

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024