Holiday Inn Express Hotel & Suites Malone by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Malone by IHG

1 bedroom, desk, iron/ironing board, free cots/infant beds
Flat-screen TV
Exterior
1 bedroom, desk, iron/ironing board, free cots/infant beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Gym

Explore the area

Map
3351 State Route 11, Malone, NY, 12953
  • Franklin County Visitors Bureau
    ‪2 min drive‬
  • Malone Memorial Recreation Park
    ‪4 min drive‬
  • Malone Golf Club
    ‪8 min drive‬
  • Massena, NY (MSS-Massena Intl.)
    ‪61 min drive‬

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Malone by IHG

Hotel in Malone with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Malone by IHG offers 81 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Malone by IHG. During your stay, you'll be within walking distance of Franklin County Visitors Bureau. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Franklin County Visitors Bureau and a few minutes from Malone Memorial Recreation Park
Holiday Inn Express Hotel & Suites Malone by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Holiday Inn Express Hotel & Suites Malone by IHG also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Guests are served a free continental breakfast.
Holiday Inn Express Hotel & Suites Malone by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Malone
Holiday Inn Express Malone
Holiday Inn Express Hotel And Suites Malone
Holiday Inn Express Hotel Suites Malone

Holiday Inn Express Hotel & Suites Malone by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 435 reviews
Rating 8 - Good. 118 out of 435 reviews
Rating 6 - Okay. 22 out of 435 reviews
Rating 4 - Poor. 9 out of 435 reviews
Rating 2 - Terrible. 8 out of 435 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

8/10 Good

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in I was notified that the hotel was overbooked for my room type. The front desk staff went above and beyond to get me a room that was comparable if not better than my original reservation. Hotel is clean, room is nice. Pool and hot tub area is quite large and very nice. Also has nice variety of complimentary breakfast items.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enoyed my stay tremendously.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay felt very safe
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melissa, Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel choice if you're flying out of the Albany airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They has a good breakfast. Only thing that was a bummer was the pool was so cold.
Stayed 2 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

doris

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean breakfast room and fully stacked options like always at this particular Holiday Inn
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth, Cortland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked is the free breakfast options. Warm foods and many options. We also liked the hot tub. What I did not like is the thread-bare frayed towels in our room's bathroom. The bed sheets were fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff
Stayed 1 night in Aug 2024

8/10 Good

maya, saint-laurent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed my stay the hotel is very clean the stuff is amazing especially there is a girl responsible for the breakfast she’s very helpful and active
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was easy and lathe room was clean and comfortable. Lots of dining near by. Kids loved the swimming pool and jacuzzi
Stayed 1 night in Aug 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 2 nights in Aug 2024

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff
Stayed 1 night in Aug 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a place quickly and it was perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

CAROLYN

Travelled with family
Liked: Staff & service, property conditions & facilities
Carpet did have a large stain. I clock in the room
Stayed 1 night in Jul 2024

10/10 Excellent

Rachanee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for the cost. Clean and comfortable

Very convenient and comfortable. Wonderful staff. Very courteous and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024