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Termas de Aguas Calientes

3.0 star property

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Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down duvets, minibar, individually decorated
Breakfast, lunch and dinner served
Deluxe Tent, River View | Water view
Indoor pool, outdoor pool, open 8:30 AM to 7:30 PM, pool loungers
Superior Cabin, 3 Bedrooms (5 Adults) | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

View in a map
Ruta 215 KM 76, Camino a Antillanca, Puyehue, Los Lagos, 5290000
  • Place, Antillanca Ski Resort
    ‪31 min drive‬

Room options

View all photos for Double Room Premium With River View

Premium bedding, down duvets, minibar, individually decorated

Double Room Premium With River View

  • 28 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Cabin (4 Adults)

Standard Cabin (4 Adults) | Premium bedding, down duvets, minibar, individually decorated

Standard Cabin (4 Adults)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Cabin, 3 Bedrooms (5 Adults)

Superior Cabin, 3 Bedrooms (5 Adults) | Premium bedding, down duvets, minibar, individually decorated

Superior Cabin, 3 Bedrooms (5 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Tent

Superior Tent | Premium bedding, down duvets, minibar, individually decorated

Superior Tent

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Tent, River View

Deluxe Tent, River View | Terrace/patio

Deluxe Tent, River View

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Superior With Garden View

Premium bedding, down duvets, minibar, individually decorated

Double Room Superior With Garden View

  • River view
  • 28 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for 2-Bedroom Bungalow Superior with Panoramic View

Premium bedding, down duvets, minibar, individually decorated

2-Bedroom Bungalow Superior with Panoramic View

  • 35 sq m
  • Sleeps 5
  • Free Wi-Fi

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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 127 reviews
The price is €554
19 Jul - 20 Jul
Termas Puyehue Wellness & Spa Resort

About this property

Termas de Aguas Calientes

An indoor pool, an outdoor pool and a restaurant are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a lazy river and a coffee shop/cafe are on-site.
Termas de Aguas Calientes offers 26 accommodations with minibars and a hairdryer. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a rainfall showerhead.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs on site.
During your stay at Termas de Aguas Calientes, you'll be within walking distance of Puyehue National Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at El Arrayan
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the lazy river or swim in the indoor and outdoor pools
  • Services include luggage storage
  • On-site recreation includes hot springs, mini golf and a playground
  • Just a 2-minute drive from Puyehue National Park and 8 minutes from Lake Puyehue
Termas de Aguas Calientes offers its guests hot springs, a lazy river, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

An outdoor pool, a terrace, and an arcade/games room are also featured at the family-friendly Termas de Aguas Calientes. Limited free parking is available on a first-come, first-served basis.

This 3-star Puyehue resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
El Arrayan – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: CLP 8,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Arrayan

Things to do

  • Arcade/game room
  • Hot springs
  • Indoor pool
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Hot springs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 26 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Termas de Aguas Calientes

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CLP 8000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 7:30 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Termas de Aguas Calientes
Termas de Aguas Calientes Hotel
Termas de Aguas Calientes Hotel Puyehue
Termas de Aguas Calientes Puyehue
Termas Aguas Calientes Resort Mantilhue
Termas Aguas Calientes Mantilhue
Termas Aguas Calientes Mantil
Termas Aguas Calientes Puyehue
Termas de Aguas Calientes Resort
Termas de Aguas Calientes Puyehue
Termas de Aguas Calientes Resort Puyehue

Termas de Aguas Calientes Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 7 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 5 out of 61 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Natarajan

Liked: Property conditions & facilities
The most beautiful walks in North Patagonia
Stayed 1 night in Dec 2024
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice natural surrounding, all cabins have been upgraded with indiviual external bath tubs
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personnel, property ok, but bit old. Surroundings are breathtaking
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior accomodations and hospitality

Our stay was excellent. The dome and hot tub were of superior quality. We slept soundly and also found the shower to be the best we've had in country. The restaurant was a gorgeous setting for a happy hour beverage, a filling breakfast and a delicious lunch. We hiked two days and also enjoyed the outdoor thermal pool. My extra recommendation for vegans/vegetarians as they have many offerings.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Priscila

Liked: Cleanliness, amenities
Disliked: Staff & service
Local muito tranquilo Piscinas limpas Quarto bom, mas não tem servico de limpeza Banheiro deixa a desejar em relação à conservacao
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Dôme confortable
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

João

Liked: Cleanliness, staff & service, room comfort
A cabana precisa de manutencao externa, para quem vai no verao o calor é muito forte e as cabanas nao tem ar condicionado.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort

Valeu muito a pena a parada nesse hotel

Estávamos fazendo o caminho entre Bariloche e Puerto Varas e esse hotel ficava no caminho, por isso resolvemos ficar 1 noite. Ficamos no chalé com ofurô. É simplesmente fantástico. Muito bem estruturado e lindo. Com todas as amenidades necessárias. Apenas fiquei muito chateada pois nos colocaram em um chalé com arvores bem na frente o que cobria completamente a vista. Solicitei a alteração do chalé e fui informada que não havia disponibilidade, mas percebi no mesmo dia e no dia seguinte que haviam vários chalés da mesma categoria, com vista, vazios. As piscinas interna e externa são ótimas.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Luis

Liked: Property conditions & facilities, room comfort
Estadía buena ,mucho jóvenes por gira estudio,algunas cosas no funcionando,falta de personal.yo lo conocí hace 35 años , sin lugar está mejor pero por precio cabaña servicio podría ser mejor.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

valerie

Liked: Cleanliness, staff & service, room comfort

Bel hébergement atypique

Établissement vieillissant mais tres propre Tresbel et bon restaurant Excellent petit dejeuner Les tentes sont confortables Le personnel est tres agréable
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
El domo se encuentra en la mitad del bosque, tiene problemas de humedad, y la ducha tuvo problema con la presión de agua caliente (esto fue solo el último día). Los personales son amables, el desayuno y el restorán estuvo bueno.
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities, room comfort
Creo que falta preocupación por los huéspedes. Instalaciones en mal estado y restaurante con poco personal. Ninguna empatía del personal.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Muy caro para lo que es.

Fuimos en familia. El precio de USD 500 por noche es muy alto y por lo tanto uno espera un servicio de primera. No es así. No hacen el aseo(a pesar que el prospecto dice que si), no hay jabón para la ducha. No hay toallas para la piscina. La vajilla mínima y no en muy buenas condiciones. Además quisieron cobrarme un impuesto adicional después de haber realizado el check in y sin derecho a cancelar la reserva No pudimos utilizar la piscina techada, primero por aforo y al día siguiente por estar en manutención.
Stayed 3 nights in Feb 2022
Verified

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un desastre… lejos la peor experiencia

Pésimo…. Cambiaron mi cabaña sin preguntar… me entregaron una cabaña demasiado calurosa y con cero privacidad ( al lado del restaurante donde todos los días pasaba por fuera un camión El día que llegue estuve desde las 18:45hrs hasta las 21:30hrs esperando que nos atendieran en el restaurante (llegábamos de los 2dos y con un bebé) al final no fueron capaz de sacar el pedido… solo respuestas de incompetentes… tuve que viajar a entre lagos ( a 30km) para poder ir a comer teniendo un restaurante a 30mts de la cabaña El día antes de salir nos llamaron a las 23:00hrs para informarnos que no nos darían desayuno y que teníamos que ir en nuestro auto a otro hotel (una total falta de respeto) Ofrecieron un descuento por el mal servicio y al momento de pagar nada. En resumen un desastre
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disfrutando

Disfrutamos de una linda estadia. Paisajes bellos entorno maravilloso. Buena atención y un grato disfrutar en la piscina techada
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Paola

Disliked: Property conditions & facilities, room comfort

nice hot tube

high rate to the hot tube with thermal water private and full access...restaurant...just 1-2 stars...room probably 3 stars. environment nice as all that area
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Yuvitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente panorama.

Lo pasamos muy bien. Tiene senderos para recorrer ahí mismo. Restaurant buena atención y buena relación precio/calidad. Es lugar más independiente (domos vip, recomiendo el Nro. 5). Por aforo, la piscina techada debe ser agendada previamente, existen tours con guia hacia el salto (Anticura) también con previa reserva y pago adicional. Existe la posibilidad de arriendo de bicicletas por hora. No se pasa frío en los domos pero se agradecería mejorar la calefacción y tener un hervidor en el domo.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un complejo termal muy bueno p pasar unos días de descanso y relajo..
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente estadia!!!! Hermoso lugar y muy amable la atencion.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

RAÚL A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA ALEGRIA DE HABER VISITADO LAS TERMAS

Buena , es poco, como estaba en reparación la pileta cubierta, nos dieron un pase por todo el día para usar las FANTASTICAS instalaciones del hotel, solo puedo decir gracias, Soy usuario algo frecuente de aguas calientes desde 1983 cuando se calefaccionaba con leña , que debiamos encender nosotros, no habia comunicación alguna . en estos últimos años a mejorado en forma notable las instalaciones GRACIAS
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Victor

Liked: Staff & service
Disliked: Property conditions & facilities

Nao vale o que é cobrado.

Não vale o que cobra. Uma diaria de 180 dólares, por uma cabana mal preservada, com vários consertos necessários. E mesmo sendo um hotel de águas termais, bao disponibilizam toalhas nas piscinas. Nos obrigam a levar as nossas toalhas de banho, que somente sao trocadas a cada 2 dias.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Die Anlage ist enorm renovierungsbedürftig.
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Aura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL PAISAJE BELLO, BELLO, LAS INSTALACIONES, MALAS, EL BAÑO CON MAL HOLOR, SALE DE LA ALCANTARILLA, EL ASEO REALIZADO POR LAS MUCAMAS MALO, NI TOCARON EL BAÑO, UNA GOMA DE LA DUCHA PÉSIMA, NO LA HAN CAMBIADO EN MESES. LA ATENCIÒN DEL PERSONAL DE RECEPCION, BUENO
Stayed 2 nights in Jun 2017
Verified

8/10 Good

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen lugar para despejarse y contactarte con la naturaleza