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Best Western Marseille Bourse Vieux Port by Happyculture

3-star property
16, Cours Belsunce, Marseille, Bouches-du-Rhone 09 725 22 184
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3.8 out of 5
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See all 6 ebookers Reviews

"Room is ok. Sound proof is very bad. Can hear next door clearly. Especially if you got bad luck of noisy neighbour. " More

By a verified traveller on Tue 19 Nov 2019

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€90* Per night/room 26 May - 27 May

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Marsiho by HappyCulture - ex Best Western Marseille. During your stay, you're just a quick walk from Centre Bourse. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Old Port of Marseille and 7 minutes from Velodrome Stadium
  • Pets welcome for a fee (restrictions apply)

Hotel Marsiho by HappyCulture - ex Best Western Marseille ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Marsiho by HappyCulture - ex Best Western Marseille

Everyone (2) Couples (1) Students (1) Family (1) Friends (1)
3 out of 5
Room is ok. Sound proof is very bad. Can hear next door clearly. Especially if you got bad luck of noisy neighbour.

Posted by on 19 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by MS

Bonjour, Je vous remercie pour votre commentaire. Je suis navré de lire votre commentaire qui reflète une expérience en dessous de vos attentes. Nous prenons en considération vos remarques. J'espère que nous aurons le plaisir de vous revoir prochainement. Maxime STAMBOULIDES - Assistant de direction

4 out of 5
Accueil parfait, chambre propre bien équipée au 4eme des lors peu bruyante. Rien à dire. Je conseille vivement car proche de la gare et du vieux port.

Posted by on 5 Dec 2023

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Comment from Hotel Management

21 Dec 2023 by AURELIE ASSISTANT MANAGER

Cher Eric, Merci infiniment pour votre séjour et d'avoir pris le temps de partager votre expérience sur Ebookers! Je suis ravie de lire que vous avez passé un bon séjour et particulièrement apprécié le confort et la propreté de votre chambre mais surtout l'accueil chaleureux et personnalisé qui vous a été réservé par notre sympathique équipe ! Par ailleurs, j'espère que vous avez profité de l'emplacement central de l'hôtel pour faire de belles découvertes touristiques :-) Au plaisir de vous recevoir de nouveau prochainement Excellente journée Aurélie

3 out of 5
Pros: Das Zimmer war groß und gemütlich. Zudem liegt das Hotel sehr zentral
Cons: Das Frühstück war an einem Tag grauenhaft, da ein/e Angestellt/e ausgefallen war. Deshalb musste sich eine Angestellte sowohl um die Rezeption als auch das Frühstück kümmern. Es gab kein sauberes Geschirr mir, überall standen dreckige Teller herum und Essen gab es auch keins mehr im Frühstücksraum. Es ist eine Frechheit, dass das Hotelmanagement nur um Geld zu sparen nicht genügend Personal beschäftigt..

Posted by on 8 Nov 2016

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5 out of 5

Séjour seul

J'ai passé quelque jours dans cette hôtel très agréable, accessible au Vieux Port (seulement pour 5 min de marche). Personnel très agréable est a l’écoute de vos besoins, on vous conseil sur les bons plan de Marseille et les monuments a visiter. Je comptes y retourner, Merci pour cette agréable expérience.

Posted by , from Paris on 5 Sep 2016

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5 out of 5

fantastische ligging

Het was een zeer goed hotel.ideale ligging voor ons. En heel vriendelijk personeel.

Posted by on 18 May 2015

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3 out of 5

Marseille entdecken

Das Hotel ist sehr gut gelegen, um von dort aus die Gegend um den Vieux Port zu erkunden. Der Cours Belsunce ist allerdings eine sehr laute Strasse; man sollte deshalb unbedingt ein Zimmer haben, das bereits mit neuen, schalldichten Fenstern versehen ist. Der Frühstücksraum ist sehr klein; wenn Andrang herrscht, wird es sehr eng. Tipp: Stattdessen Frühstück in einer Brasserie am Vieux Port - kostet nicht mehr und ist unterhaltsamer.

Posted by on 28 Sep 2014

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About the Best Western Marseille Bourse Vieux Port by Happyculture

Location 16, Cours Belsunce, Marseille, Bouches-du-Rhone 13001

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. An arcade/games room, multilingual staff, and concierge services are also featured at Hotel Marsiho by HappyCulture - ex Best Western Marseille. This 3-star Marseille hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • Built in 2012
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Marseille (XRF-Saint Charles SNCF Train Station) (1.1 km / 0.7 mi)
  • Metro station: Colbert Metro Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Marsiho by HappyCulture - ex Best Western Marseille offers 51 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10.00 per pet, per day
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marseille Port Vieux
  • Best Western Marseille Bourse Vieux Port Happyculture
  • Quality Hotel Vieux
  • Quality Marseille Vieux Port
  • Quality Vieux
  • Best Western Marseille Bourse Vieux Port Hotel
  • Best Western Bourse Vieux Port Hotel
  • Best Western Bourse Vieux Port

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.