See all properties

Southern Cross Inn Matsumoto

3.0 star property

Choose dates to view prices

Photo gallery for Southern Cross Inn Matsumoto

View from property
Front of property
Mountain view
Desk, soundproofing, iron/ironing board, free WiFi
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4-9-3 Ote, Matsumoto, Nagano-ken, 390-0874
  • Place, Matsumoto Castle
    ‪5 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪11 min walk‬

Room options

View all photos for Single Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

  • 23 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Semi-double Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Semi-double Room, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-double Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Semi-double Room, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

Similar properties

Premium Twin Room, Non-Smoking | In-room safe, desk, blackout curtains, free WiFi

THE CELECTON Matsumoto

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 1,022 reviews
THE CELECTON Matsumoto

About this property

Southern Cross Inn Matsumoto

Hotel with a 24-hour front desk, a short walk to Matsumoto Castle
Self parking, a microwave in a common area and a business centre are available at this hotel. WiFi in public areas is free. Additionally, free use of bicycles, a 24-hour front desk and free newspapers are on-site.
Southern Cross Inn Matsumoto offers 30 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Flat-screen televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries and hairdryers. This Matsumoto hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
During your stay at Southern Cross Inn Matsumoto, you're just a quick walk from Matsumoto Castle. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes complimentary bicycles
  • Steps from Nawate-Dori and Yohashira Shrine
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Southern Cross Inn Matsumoto. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 700 for adults and JPY 300 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 700 for adults and from JPY 300 for children
  • Self-parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Southern Cross Inn
Southern Cross Matsumoto
Southern Cross Inn Matsumoto Hotel
Southern Cross Inn Matsumoto Matsumoto
Southern Cross Inn Matsumoto Hotel Matsumoto

Reviews

Southern Cross Inn Matsumoto Reviews

8.2

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 236 reviews
Rating 8 - Good. 115 out of 236 reviews
Rating 6 - Okay. 36 out of 236 reviews
Rating 4 - Poor. 5 out of 236 reviews
Rating 2 - Terrible. 5 out of 236 reviews

Reviews

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and room. Clean and quiet, perfect for a few nights. Breakfast buffet was delicious and totally worth the ¥700. Beware, it is not super modern and the beds are a bit stiff, but I was still captured by the charm and the great location :)
Stayed 2 nights in Jun 2025

10/10 Excellent

Ezilkannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Affordable place to stay in Matsumoto. Walkable distance from Matsumoto castle. Breakfast is good.
Stayed 1 night in Apr 2023

10/10 Excellent

Sung-June

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very close to main touristic places. This was my 3rd stay in this hotel
Stayed 3 nights in Jan 2022

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Location is amazing (a block from Matsumoto Castle and 2 blocks from the famous shopping areas). Highly recommend it if you’re looking for a basic spot. No bells and whistles but I was comfortable with it and staff was helpful when needed. Free bike rentals was pretty awesome as everyone bikes around.
Stayed 14 nights in Apr 2020

8/10 Good

Lu, Tokyo

Liked: Cleanliness, property conditions & facilities
The room smells a little probably someone who stayed before me ate something in the room. Staffs are kind nice position good price.
Stayed 2 nights in Apr 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

villetelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value breakfast, and friendly staff.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Takoda, Australia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and clean and spacious. It was also in a good location for food, visit the castle and the city centre.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Ksenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only Staff cannot speak english. Others are good. Location is best. Live the area and atmosphere around.
Stayed 1 night in Oct 2019

10/10 Excellent

Sue, Auckland, New Zealand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location close to the castle and I enjoyed the free bike.
Stayed 1 night in Sep 2019

6/10 Okay

Peach, Arizona

Travelled with partner
Liked: Staff & service, amenities
The hotel is in a very convenient location for sightseeing at Matsumoto castle and Nakamachi street. You can easily take a bus to other parts of town. However, the bed was very hard, the sheets were stiff, and the bathroom smelled fairly strongly of mildew. Ultimately, it was fine for a budget hotel, but not the most comfortable stay.
Stayed 2 nights in Aug 2019

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was a really nice place close to the castle
Stayed 2 nights in Jul 2019

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort

Great value at budget class hotel.

Although a little tricky to find (smart phone maps to the rescue) and located in a residential area, this low-key, budget hotel is well-suited for independent travellers. It’s probably the closest hotel to the fabulous Matsumoto Castle (make sure you go there at night for the illuminations) and nearby shopping district. The hotel is showing its age in terms of furniture and fittings but the bed was comfortable and bathroom spotless. Great staff too - and there’s free bike hire! A great value for money stay on the edge of the Japanese Alps.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Matsumoto Castle. Good breakfast. Not too far from Station.
Stayed 1 night in Apr 2019

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled of cigarettes and had not been renovated for at least 20 years.
Stayed 1 night in May 2019

10/10 Excellent

Yim, Bangkok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff can speak English just a little bit but they have full of service mind. They also help me for the luggage forwarder to my next hotel. There is only heater in the room but during my stay, the weather is quite warm and no cooler is bad.
Stayed 2 nights in Apr 2019

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good value close to castle

Great location and friendly staff. The rooms are small, as one would expect in a Japanese, budget hotel, but they are clean and comfortable.
Stayed 1 night in Feb 2019

10/10 Excellent

Wyerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived a few hours before check-in time and the staff were very friendly and accommodating. We booked a triple (2 king singles and a twin) and the room was relatively larger than we expected by Japan standards. The property looks a bit dated but more importantly it’s clean. Can’t beat it for value especially when trying to find rooms with 3 separate beds. It would even have been worth it for 2 people! We picked up the rental bikes at the front and were able to tour the city quickly. The area is cycle friendly, I would recommend riding over walking. We came to Matsumoto for the castle, which was only about 350m from the Inn. It is a further walk to the JR train station but it’s walkable even with luggage.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Friendly welcome to a budget hotel close to the castle.
Stayed 2 nights in Nov 2018