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Pueblo Bonito Mazatlan - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Pueblo Bonito Mazatlan - All Inclusive

Exterior
Creator video
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 outdoor pools
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Camaron Sabalo 2121, Fracc. Sabalo Country, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Cerritos Beach
    ‪10 min walk‬
  • Place, Witches Beach
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior with Sea View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior with Sea View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior with Ocean View

  • 53 sq m
  • Sleeps 4

View all photos for Suite Luxury with Sea View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Luxury with Sea View

  • 70 sq m
  • Sleeps 6

View all photos for Suite Master with Sea View

Living area | TV

Suite Master with Sea View

  • 70 sq m
  • Sleeps 6

View all photos for Suite Executive with Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Executive with Ocean View

  • 70 sq m
  • Sleeps 6

View all photos for Luxury Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 70 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite

9.2 out of 10
Wonderful
(21 reviews)
  • Resort view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite Oceanfront

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Junior Suite Ocean View

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite Oceanfront

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Oceanfront

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Family Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Family Suite Ocean View

  • Ocean view
  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Luxury Suite Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite Junior

  • 53 sq m
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, down duvets, in-room safe, blackout curtains

Suite

  • 70 sq m
  • Sleeps 6

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About this property

Pueblo Bonito Mazatlan - All Inclusive

At Pueblo Bonito Mazatlan - All Inclusive, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the property's 5 restaurants.
Pueblo Bonito Mazatlan - All Inclusive offers 247 accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pueblo Bonito Mazatlan - All Inclusive. During your stay, you're just a quick walk from Playa Brujas. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Angelos Gourmet, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna and sailing
  • Just a 4-minute drive from The Mazatlan Malecón and 7 minutes from Cerritos Beach
  • Free local-area shuttle service
Pueblo Bonito Mazatlan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Pueblo Bonito Mazatlan - All Inclusive offers its guests 2 outdoor swimming pools, Access to hot tub, a sauna, and a children's pool. There are 5 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. WiFi is free in public spaces.

Event space at this property measures 2788 square feet (259 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Pueblo Bonito Mazatlan - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mazatlán property.

Angelos Gourmet – This restaurant specialises in Italian cuisine and only serves dinner.
Las Palomas – This restaurant specialises in Mexican cuisine and serves breakfast and dinner. Open daily.
Cilantros – This beach restaurant specialises in seafood and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours (limited menu)
Meals and beverages at companion properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Angelos Gourmet
  • Cilantros
  • Las Palomas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Hot tub
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free area shuttle
  • In-room babysitting

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,788 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pueblo Bonito Mazatlan - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (return)
  • Airport shuttle fee per child: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bonito Pueblo Mazatlan
Mazatlan Pueblo Bonito
Pueblo Bonito Hotel Mazatlan
Pueblo Bonito Mazatlan
Pueblo Mazatlan
Pueblo Bonito Mazatlan Hotel Mazatlan
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito All Inclusive
Pueblo Bonito
Pueblo Bonito Mazatlan All Inclusive All-inclusive property
Pueblo Bonito All Inclusive All-inclusive property
Pueblo Bonito Mazatlan Inclus
Pueblo Bonito Mazatlan All Inclusive
Pueblo Bonito Mazatlan - All Inclusive Mazatlán
Pueblo Bonito Mazatlan - All Inclusive All-inclusive property

Pueblo Bonito Mazatlan - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1004 reviews
Rating 8 - Good. 182 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Tamina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in Mazatlan with beach access, nice pools, and excellent views. Cilantro and the sushi restaurant served up consistently wonderful food. This was our second Thanksgiving in a row and I look forward to coming back!
Stayed 4 nights in Nov 2025

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
We just returned from a fantastic 5 night family vacation at the beautiful Pueblo Bonito a beach front all-inclusive resort in Mazatlan! Everything was fantastic including ALL the staff, all the servers and everyone at the front desk. Our room was spacious, modern, and spotlessly clean, with a very comfortable bed and high-quality amenities, making for an excellent night's sleep. The beach is excellent. We ate at the onsite Angelo's Restaurant 3 times because the food and service are phenomenal!
Stayed 5 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 4 nights in Nov 2025

10/10 Excellent

Julie

Liked: Amenities, property conditions & facilities
Wonderful staff. Bar tenders, servers were absolutely fantastic! Delicious food.
Stayed 4 nights in Nov 2025

8/10 Good

Yvette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very friendly people. Love that they now have a coffee shop! Not the most “new” but definitely beautiful in its own way. PB Maxatlan has an amazing beach, that was my family’s main attraction.
Stayed 6 nights in Nov 2025

10/10 Excellent

Helen Ruth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pueblo Bonito Mazatlan was a gorgeous resort - the staff went above and beyond, the view from our room was unbelievable. The beach was stunning and the pools were well maintained. The food was overrall very good, Angelos was excellent, the buffet had a good variety, Cilantros for dinner was great - their breakfast hit and miss. I wish our room had a little fridge and a proper coffee maker - that was our only real complaint. Overall a really nice experience - I would not hesitate to come back.
Stayed 14 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect the staff is awesome will be back next year
Stayed 3 nights in Nov 2025

8/10 Good

Wendy Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. A bit of garbage pickup on the property and beach would make it perfect
Stayed 7 nights in Nov 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was average but they have 1 excellent restaurant that was outstanding. Room was also very good with great view.
Stayed 7 nights in Nov 2025

4/10 Poor

Kevin, New Orleans

Travelled with partner
Disliked: Staff & service, amenities
A Real Disappointment - Misses the Mark on Svc & Detail Rating: ★★☆☆☆ (Based on a "Luxury, Premium Suite" and All-Inclusive Experience) Our recent stay at the Pueblo Bonito Mazatlan was, unfortunately, a lesson in managed disappointment. Having stayed at and enjoyed other Pueblo Bonito properties (Emerald Bay, Pacifica, and Rosé), my expectations were set for their usual standard of service. This original Mazatlan property fell shockingly short. Check-in was efficient and hassle-free, which was a promising start. Unfortunately, this was the high point of the service experience.The so-called "luxury” rooms" lacked basic amenities: no microwave, no refrigerator, no glassware, no coffee cups and no kitchenette. Only two sets of towels were provided for a suite. There was an old, worn coffee-maker WITHOUT coffee or complements. The television in the main living area was completely non-functional and emitted a horrible static hiss, requiring a full replacement. To add to the frustration, sections of the flooring in the den were visibly not clean. Service Failures and Lack of Attention to Detail were recurrent. We requested a refrigerator, and one arrived in an appalling state—filthy both inside and out. Room Svc did not included delivery. There was a $4 charge each time. Orders arrived without flatware or napkins: had to ask for these often. The staff gave conflicting answers to basic questions re basic svcs and amenities. Poor training was evident. Buyer beware !!
Stayed 7 nights in Nov 2025

10/10 Excellent

Michael M, Folsom

Liked: Cleanliness, property conditions & facilities
It was exceptionally beautiful, enjoyed it very much
Stayed 8 nights in Nov 2025

10/10 Excellent

Jesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was exactly as the pictures shown for booking! We loved it and will plan another trip to the resort! Everyone was super nice and made you feel so welcomed!
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 7 nights in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities are good, great location, excellent staff, the facilities are not new but in good condition (need some touch ups and some lights need to be replaced) the restaurants are good but sometimes you have to wait to be seated but the food is great. I will recommended this place
Stayed 5 nights in Nov 2025

4/10 Poor

Liset

Travelled with group
Disliked: Amenities
Amenities some of the staff to many restrictions on the all inclusive to many restaurants closed the deli staff did not have no customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are the best!
Stayed 7 nights in Nov 2025

10/10 Excellent

Judy A

Liked: Cleanliness, amenities, property conditions & facilities
we had a junior suite, with a wonderful ocean view. The bed was a little hard the pillows a little lumpy. But that was my only complaint. Staff was wonderful, kind, attentive. I will always return to the Pueblo bonito muchas gracias
Another beautiful sunset on the Pacific Ocean at Pueblo bonito Mazatlan
Stayed 14 nights in Oct 2025

8/10 Good

Huguette

Travelled with family
Liked: Amenities
Staff was courteous.
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff was very courteous.
Stayed 2 nights in Oct 2025

6/10 Okay

Jorge

Travelled with family
Creo que es un hotel de precio caro y se nota que el hotel trata de darte lo menos posible. La comida la llenan de vegetales para bajarle a la proteína, los licores son de malísima calidad, no hay servibar en los cuartos. Creo que no le pueden pichicatear de esa manera a un hotel de ese precio
Stayed 4 nights in Oct 2025

8/10 Good

Lorenza Ines

Liked: Cleanliness, amenities
Clean room, staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Oct 2025

2/10 Terrible

Ana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The all inclusive is NOT ALL inclusive. Bathroom was disgusting for ALL to use. When ordered ice for the room, was charged, no fridge in room for a suite...check in and out very long! NOT staying there again!
Stayed 4 nights in Oct 2025