8/10 Good
Teppi
4 Jun 2025
The room was clean. The beds were a little hard for my preference. There were people sleeping on the sidewalk across from the entrance. Reggie that checked us in was fabulous. It was easy to use the in and out valet. The breakfast staff answered our questions but seemed inconvenienced by us being there. I was surprised that staff would push by and not acknowledge your existence. I felt like what they were doing was more important than being polite and waiting. Example they would get on the elevator first, squeeze by you without apologizing, listening to music on speaker phone and caught up in conversations with each other ignoring you. The whirlpool was broken. The elevator in the Kress historic building was broke half of our stay. The double queen suite was nice. It was quiet. Not sure if I would stay there again. Would be 5 stars if staff was better and the whirlpool/elevator worked.
Teppi
Stayed 2 nights in May 2025