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Hotel Metropol

3.0 star property

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Photo gallery for Hotel Metropol

Experience the sleek lobby with a striking cylindrical column, polished floor, and elegant chandelier.
Stay fit on your travels with a fully equipped gym featuring a bench press, squat rack, and cable machine.
Relax in comfort with a large bed, two bedside tables, and a cozy seating area.
Relax in the stylish lobby, featuring a comfortable sofa, coffee table, and potted plants.
Conference room with a long table, flat-screen TV, projector screen, and fireplace, surrounded by framed artwork and rows of chairs.

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050
  • Paseo de la Reforma
    ‪7 min walk‬
  • Palacio de Bellas Artes
    ‪7 min walk‬
  • Zócalo
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

View all photos for Triple Room

1 bedroom, premium bedding, desk, iron/ironing board

Triple Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Elite Room

Elite Room | 1 bedroom, premium bedding, desk, iron/ironing board

Elite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | 1 bedroom, premium bedding, desk, iron/ironing board

Premier Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

1 bedroom, premium bedding, desk, iron/ironing board

Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premier Room | Private kitchen

Premier Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | 1 bedroom, premium bedding, desk, iron/ironing board

Triple Room, 3 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Room

Junior Room | 1 bedroom, premium bedding, desk, iron/ironing board

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Double Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room | 1 bedroom, premium bedding, desk, iron/ironing board

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Single Room, 1 Queen Bed

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | 1 bedroom, premium bedding, desk, iron/ironing board

Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, premium bedding, desk, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 2 Queen Beds

View all photos for Triple Room Standard

1 bedroom, premium bedding, desk, iron/ironing board

Triple Room Standard

  • Sleeps 3
  • 2 Queen Beds

View all photos for Quadruple Room Standard

1 bedroom, premium bedding, desk, iron/ironing board

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, premium bedding, desk, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Metropol

Hotel with free valet parking, a short walk to Palacio de Bellas Artes
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a conference centre, a business centre and conference space.
Hotel Metropol offers 150 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Metropol, you're just a quick walk from Palacio de Bellas Artes. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Alameda Central and 8 minutes on foot from Palacio de Bellas Artes
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Metropol. Free self parking and valet parking are available.

This Mexico City hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
La Goleta – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 160 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Goleta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (861 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Metropol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 160 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Hotel Metropol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 1003 reviews
Rating 8 - Good. 356 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Archelle, Cd Juarez

Stayed 2 nights in Apr 2025

10/10 Excellent

Ana Maria

Stayed 4 nights in Mar 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very decent hotel with air conditioning, elevators, and a buffet breakfast (not included.) It is in a noisy neighborhood though, even with my window closed I could hear dogs barking and cars outside.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to deal immigration meetings, good value, friendly staff and restaurant is excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Yoislandys leal

Stayed 1 night in Feb 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
The hotels website advertised a shuttle between hotel and airport, but this was not the case. Maybe there was an interpretation that i got wrong.
Stayed 1 night in Feb 2025

6/10 Okay

Carlos Andrés

Liked: Cleanliness, staff & service
Hotel está bien ubicado. Las habitaciones son pequeñas, se escucha absolutamente todo de las habitaciones al lado y el baño es súper incómodo, está muy mal diseñado.
Stayed 2 nights in Jan 2025

8/10 Good

Fidel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Randy

Stayed 2 nights in Dec 2024

8/10 Good

Claudia

Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 2 nights in Nov 2024

8/10 Good

IWEN

Stayed 1 night in Nov 2024

8/10 Good

Estrella

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

IWEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice and quiet.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Estrella

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel was good for the value. Staff was friendly. The room had an extra floor fan which was a nice touch. The bathroom could’ve been cleaned better, there was hair on the side of the toilet and the towels were stained. Luckily I travel with my own towel. The linens were also stained with black marks. Overall, for the price it was ok and it was a walkable distance to Avenida Juarez.

6/10 Okay

Noelia Agredano

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Three days in to a five day stay, they replaced clean pillowcases with dirty ones, they replaced the sheets with holes with sheets without holes, and the replaced towels had holes, the hair dryer did not work, The room had no heat or air other than an oscillating fan with heater on a stand; the rooms/furniture are from the 60’s, other than a 10 year old televisión, probably have never been updated.
Stayed 5 nights in Oct 2024

8/10 Good

Maria P

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Damian

Disliked: Staff & service
The guy at the front desk wasn’t very friendly
Stayed 1 night in Sep 2024

4/10 Poor

Jorge J.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very old and felt dirty
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem.

Stayed 1 night in Aug 2024

8/10 Good

Isaias

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024