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MainStay Suites Big Spring North I-20

2.5 star property

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Photo gallery for MainStay Suites Big Spring North I-20

Efficiency, Suite, 1 King Bed, Non Smoking | Desk, free cots/infant beds, WiFi, bed sheets
Exterior
Free daily on-the-go breakfast
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
306 Ne 12th St Bldg B, Big Spring, TX, 79720
  • Place, Big Spring Municipal Auditorium
    ‪2 min drive‬
  • Place, Heritage Museum of Big Spring
    ‪2 min drive‬
  • Place, Big Spring State Park
    ‪5 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed, Non Smoking

Efficiency, Suite, 1 King Bed, Non Smoking | Desk, free cots/infant beds, WiFi, bed sheets

Efficiency, Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency, Suite, 2 Queen Beds, Non Smoking

Efficiency, Suite, 2 Queen Beds, Non Smoking | Desk, free cots/infant beds, WiFi, bed sheets

Efficiency, Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

MainStay Suites Big Spring North I-20

Hotel in Big Spring with free breakfast and fitness centre
A fitness centre, a snack bar/deli and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
MainStay Suites Big Spring North I-20 offers 28 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation is furnished with sofa beds and desks. Kitchens offer fridges, microwaves and dishwashers. Bathrooms include a shower.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at MainStay Suites Big Spring North I-20, you'll be within walking distance of Big Spring Municipal Auditorium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 2-minute drive from Big Spring Municipal Auditorium and a few minutes from Heritage Museum of Big Spring
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly MainStay Suites Big Spring North I-20. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mainstay Suites Hotel Big Spring
Mainstay Suites Big Spring
Mainstay Suites
MainStay Suites Big Spring North I-20 Hotel
MainStay Suites Big Spring North I-20 Big Spring
MainStay Suites Big Spring North I-20 Hotel Big Spring

Reviews

MainStay Suites Big Spring North I-20 Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 64 reviews
Rating 8 - Good. 18 out of 64 reviews
Rating 6 - Okay. 9 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not a good experience.

The condition of the hotel was run down. The furniture in the room was damaged, and rickety. The wifi connection was unstable. The sound proofing was pore,and the noise from the highway was loud.
Stayed 3 nights in Aug 2025

6/10 Okay

Jaime

Stayed 2 nights in May 2025

2/10 Terrible

John

Stayed 1 night in Apr 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

While the breakfast was one the weak side, the hotel made up for it. Clean kitchen with enough to eat in the room. Water pressure decent, bed comfy and staff very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Juan

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jaclyn

Stayed 5 nights in Dec 2024

4/10 Poor

Natalia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The space is in need of maintenance which might be expected but even though we made a reservation late that day, we had to switch 3 times because the rooms were not cleaned. On the positive side, the bed was comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff but whenever I would get my room serviced they would take my trash out and not replace the trash bags.
Stayed 3 nights in May 2024

10/10 Excellent

Sharon

Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 1 night in May 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay off the highway. The staff was always super friendly and helpful. My only concern was the building itself. Some of the last remodel was poorly done. For example, door knob to the closet incorrectly done or the baseboard not secured to the wall in some segments. I would stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious

Room was large and spacious as was the bathroom. Would recommend staying here if going to be stopping in Big Spring.
Stayed 1 night in Apr 2024

10/10 Excellent

Nela

Stayed 1 night in Dec 2023

2/10 Terrible

Kevin

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

J.c.

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Jo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all my main upsetting downfall was there was no swimming pool when I had booked there was a swimming pool as one of the amenities and pictured in the website. I do have screenshots with dates and time frames. After I had made a complaint and report to the front desk the next day I noticed it was removed from the website. Front desk clerk stated that she was aware of it and had been on the website for a long time and hasn't been removed. That was one huge amenity asset that I was looking for to enjoying myself at this stay. The front desk clerk was very professional and courteous and the lady on the breakfast server was very nice and pleasant. Jo Tapia -
Stayed 2 nights in Sep 2023

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Breakfast isn’t a buffet style like pictures

The breakfast spread was not what it shows in pictures. As you can see the breakfast area was dark and empty. It was a pick your own sandwich behind the counter for the employee to heat up. The faucet handle came off in the bathroom sink, the area by the window in the room smelled like mildew and the water pressure was really low.
Stayed 1 night in Mar 2023

8/10 Good

Allan

Travelled with partner
Liked: Staff & service
Disliked: Amenities
pool was not operational, room was ok, staff was nice
Stayed 1 night in Sep 2022

8/10 Good

Susan, Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out before leaving the main HYW
Stayed 1 night in May 2022

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas trip

Great 1 day stay. Clean place easy highway access. Will stay again
Stayed 1 night in Dec 2021

10/10 Excellent

Bridgette

Stayed 1 night in Nov 2021

6/10 Okay

D Patton

Travelled with family

Was hoping for a better experience

We booked this hotel since it had a full kitchen and we wished to cook dinner for ourselves. The pans were filthy, but we were able to get them at least somewhat cleaner. There was some stainless flatware, but not enough for both of us to eat using it (one fork was missing). When we reported this to the front desk, they gave us a set of plastic flatware... On the upside, the breakfast was actually fairly generous, considering that they are still not offering the full buffet due to Covid.
Stayed 1 night in Sep 2021